Rated 4.7 out of 5 by 140
Rated 4.0 out of 5.0 by Lou63 Great Service
We had a great stay other than a small issue with the towels. Room was comfortable and quiet. I would recommend this hotel to friends and family. The employees were very helpful and were very friendly.
September 18, 2014
Rated 5.0 out of 5.0 by Merlinthecat Welcoming Staff
We have stayed for extended periods at the Candlewood Suites in Mooresville, NC on two separate occasions. On both occasions we were made to feel welcome and at home by all the staff, especially Karen who was very willing to make sure all our needs were met. She answered all of our questions and went far beyond her customer service duties to make sure we were taken care of. We would like to thank all of the staff, and a huge thank you to Karen. We will certainly recommend your hotel to all of our friends and family.
Thank you !
September 15, 2014
Rated 4.0 out of 5.0 by ftk2014 No Hot water
The hotel was clean and the suite was comfortable. The evening staff that I met were very helpful. I only had one problem. There was no hot water in our suite. After a long trip one would like to shower and relax. That was not the case. I did not complain to the front desk that evening simply because I just wanted to go to sleep. After I checked out, I mention it to the front desk staff and her respond was some of the water lines are installed backward and asked me if I tested the water from both side. I said yes that I did. She returned to her daily business ignoring me. I simply walked out with great disappointment. I will not be returning to your hotel ever again.
September 12, 2014