Rated 4.2 out of 5 by 29
Rated 4.0 out of 5.0 by jfras Great staff and very comfortable bed
First and foremost the staff, Cassie did a great job especially considering she was left without a manager shortly after she was brought in. Ryan was a dear, sweet person who will go far in the industry if given an opportunity, he truly cares about the guests, the property itself, and the industry as a whole. I hope he pursues his desire to grow within the Hotel industry because he is the type of person every guest wants to deal with. I saw him handle some tough situations with calm and professionalism.
I do wish there was a business center in the lobby, I have stayed at other Candlewood hotels that had them, I had to buy a printer since there was no business area for me to use.
January 15, 2014
Rated 2.0 out of 5.0 by APatra Not really pleasant
Not sure if my previous review was posted, but it does not allow me to post again. Changing the name and posting again.
Came in with previous experiences else where and that time I had great time staying in CandlewoodSuites and always wanted to go back when needed. But this time around I had few problems:
Worst things were room cleanliness:
I found white hair through out the room carpet. Even when the regular cleaning was done, I got white hair on the bedding.
There were few flies/insects/bugs on the wall, which I had to call staff and remove them.
Hotel supplies like towels and other usables are not good. They asked me to return towels but when I went back with towels, they said they dont have towels. Gave me only few towels. Kitchen towels were not available. On top of it the staff on the front desk that time was rude. I have made a complain regarding this online.
Overall I would say it was bad this time.
December 31, 2013
Rated 4.0 out of 5.0 by jfras Staff was was very nice
The staff was very nice especially Ryan on the overnight shift. He always took the time to listen to me and even went out of his way at times to make my stay very nice (like putting a chair in the laundry room so I could sit and crochet while doing my laundry). Little things like that mean so much when you are in a room for several months.
December 24, 2013
Rated 4.0 out of 5.0 by RickH Treatment of Candlewood suite staff.
This hotel has been fantastic but I am concerned about future services as the leadership staff was fired and others been docked pay.
Hopefully the hotel will maintain it good quality but when people have the pay taken away, services are normally poor.
November 3, 2013
Rated 5.0 out of 5.0 by ChuckP1 I love this place.There's nothing closer to home than this !!!
I travel for work. I wish I could have Candlewood everywhere I work around the country .
November 1, 2013
Rated 5.0 out of 5.0 by VerySatisfied1 Great accommodations for me and my dog.
This was my first experience at a "Pet Friendly" hotel and I was very pleasantly surprised that my 12-pound little dog and myself received the same accommodations that I would have without my dog. The suite was very clean and well-equipped for cooking and food storage, although I only used the refrigerator. The bed was very comfortable and the bathroom was very functional. The staff gave me a ground-floor room so it was very easy to walk my dog, even during the late evening hours. They have a large grassy well-lit area behind the hotel especially available for walking your dog, with doors that can be safely entered from outside with your room key. The hotel itself was easily accessible to highways, but was set back from the roads in a somewhat secluded wooded area which was very nice, indeed. I had an excellent experience here and highly recommend Candlewood Suites in Morris Plains.
October 26, 2013
Rated 5.0 out of 5.0 by RickH Morris Plains - Candlewood Suites
Vanessa, Moya and Jessica are top notch...
Everyone works so hard to assist the guests.
I feel very comfortable and get very good rest at this hotel.
October 6, 2013
Rated 5.0 out of 5.0 by mommom57 Comfortable Getaway
The Candlewood Suites were peaceful and comfortable. The rooms were immaculate and the staff was friendly and helpful in finding surrounding attractions. I would definitely recommend this property.
October 6, 2013