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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 129 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    129reviews

    • 5 Stars
      76
    • 4 Stars
      32
    • 3 Stars
      10
    • 2 Stars
      5
    • 1 Stars
      6

    great customer service...

    By

    March 06, 2015

    Geoggette was friendly, very accommodating and very welcoming during check in.
    She acknowledged my platinum status all the time
    and offered me the 500 ihg points.
    The hotel is very lovely with the new furniture installed.
    I always like to stay in this hotel....with all the facilities
    like an apartment.

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    Seek other accommodations.

    By

    March 04, 2015

    Unprofessional, discourteous staff.
    When i asked for an extended check-out time, I was told 'yes' if I signed up for a rewards program. Otherwise, I was not given the courtesy of the extended check-out time, This is unprofessional and manipulative. I went back to my room packed up and left the hotel. I found other accommodations that were courteous and professional. Also, there was construction in the lobby. They were working at 6:30am on a Saturday.

    Posted byHotelStaff
    March 05, 2015
    Dear Elsewhere, Thank you for taking the time to write a review. Here at Candlewood Suites- Morris Plains, we value everybody's feedback . I am so sorry if we failed short during your check in and would love to make it up to you, if you are ever in the Morris Plains area again. Thank you, Stephanie Perez Operations Manager
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    Wonderful Stay once you get inside

    By

    February 26, 2015

    Don't be fooled by the entry which, albeit is under construction. The doorway makes you feel urban and unsafe, not the realistically pleasant and suburban location that Morris Plains is. The Desk area feels weird also, but the staff is competent, friendly and welcoming. From that point on, you will enjoy a wonderful stay in a very nice facility. Let me finish by clarifying that the entry situation did not deter us, it just made us feel uncertain.We've stayed in other Candlewoods in urban/suburban locations in other states that did not have this scenario.

    Posted byHotelStaff
    February 27, 2015
    Dear Snow Goer 1, Thank you so much for your review. I'm glad you enjoyed your stay. Thank you, Stephanie Perez Operations Manager
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    Nice rooms

    By

    February 25, 2015

    platinumelite

    Good place to stay and the staff was always helpful.

    Posted byHotelStaff
    February 25, 2015
    Thank you so much for taking the time to write us a review. Glad you enjoyed your stay! Thank you, Stephanie Perez Operations Manager
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