Rated 4.3 out of 5 by 76
Rated 1.0 out of 5.0 by MS24 Poor Customer Service
Although I was impressed by the very friendly housekeeping staff and the size/amenities of the rooms, I was extremely upset by the unprofessionalism shown over a billing issue during my stay. Instead of being helpful, the Operations Manager spent the entire phone call ensuring me that I was lying and obviously mistaken, even though both myself and my co-worker were present during a conversation at the front desk that- according to her- did not happen.
For an otherwise enjoyable stay, speaking with this staff member is definitely a reason I will never stay at this Candlewood Suites ever again. I would not recommend staying here for leisure or business.
September 26, 2014
Rated 3.0 out of 5.0 by NonyaBusiness777 Good price but you get what you pay for
Nothing great to say. The towels were dingy and yellowed. The room had a musty odor when first entering. The kitchen area was nice and convenient.
There is no business center or printer to use. There is free laundry room, which would be great if I stayed longer. Other IHG suites include breakfast this one doesn't and there is nothing at all close by as far as places to eat or buy food.
September 24, 2014
Rated 5.0 out of 5.0 Best Play to Stay
One of the Best Hotels to stay in NJ.
Comfortable to stay.
Great rate deals.
Provide flexible transportation services.
Amazing support staff.
September 16, 2014
Rated 5.0 out of 5.0 by sk-work great staff
The hotel was very comfortable but the staff were excellent. i'd stay here again.
September 15, 2014
Rated 3.0 out of 5.0 by Satcomwitty Average Room Experience - Not so Great Service
We stayed at this hotel as part of an extended vacation. In the interest of full disclosure, I did pay for this room with hotel points I had accrued. I did not find the staff to be very welcoming or friendly. The property is fairly beat up and seemed "dirty" overall, the walls were dirty and dinged up - the outside seemed dirty and not well kept. There was construction happening around the hotel and that MAY have played some part.
I would NOT stay in this hotel again.
September 12, 2014
Rated 5.0 out of 5.0 by eeah Dog friendly
Loved the path leading to the Dunkin Donuts
An automatic door leading to the lobby would be a nice addition, awkward to hold open and get a suitcase in at the same time
September 11, 2014
Rated 4.0 out of 5.0 by Frequent Traveller 2014 Nice Hotel!
First time staying at a Candlewood Suites. Was here on a business stay and the hotel was perferct for my needs. The room was clean, big, and modern. They have a nice big desk to work at. Had a kitchenette in the room which work well for my stay. Found the hotel to be quiet during my stay. Will definitely be back.
September 9, 2014
Rated 5.0 out of 5.0 by AMC507 Good location - Great value
Candlewood Suites at Parsippany-Morris Plains is a good value for the traveler who doesn't need constant pampering every day. The rooms are clean and comfortable, and the location is excellent (just off of Route 46 and away from the traffic noise). It is the perfect extended stay hotel at a very reasonable price.
September 3, 2014