Rated 4.5 out of 5 by 35
Rated 5.0 out of 5.0 by Manontherun Outstanding Service!
I just want to say that the staff was so kind and friendly during our entire stay. The manager Marybelle and the general manager Monique was always smiling and helpful with information in the area when we came down to the front desk. We look forward to staying here every time we visit Mount Pleasant solely because of the staff friendliness!
November 16, 2013
Rated 3.0 out of 5.0 by HEA1 Friendly staff and rooms nice
We stayed here with other family due to attend a funeral. The rooms were nice, but they were warm on our arrival. Other minor issues was the 3rd floor hallway smelled heavy of cigarette smoke and the breakfast gravy tasted bad.
November 5, 2013
Rated 2.0 out of 5.0 by thervoice Poor light and poor breakfast
Lighting in this room was worst I have ever had in ANY hotel, must less the HI Express. Impossible to read at night. Breakfast choices did not include any fruit. and very few cereal choices. Mostly carbs available.
May be one of the best in Mt Pleasant in terms of lodging but the worst HI I have ever stayed in.
from a Platinum customer
November 1, 2013
Rated 5.0 out of 5.0 by HDBob excellent and helpful staff
We had been on the road for a month, so we knew which hotel chains we liked and would accommodate our particular list of needs. The staff at Holiday Inn, Mt. Pleasant was very helpful and friendly. The desk clerk let us see a couple of rooms before we committed and searched for just the right room for us with a smile. The room was clean as usual and everything worked great. I would stay here again without question.
October 31, 2013
Rated 4.0 out of 5.0 by RN3613 Staff friendly and helpful.
only note would be if the ac could be turned on prior to check in.
October 20, 2013
Rated 5.0 out of 5.0 by David567889 Clean hotel
It was a very pleasant stay, close to nearby places to eat and the staff was very nice and took pride in their work.
October 14, 2013
Rated 5.0 out of 5.0 by Mpstars Outstanding service
Always amazed how clean the hotel is kept. Staff is extremely friendly, welcoming, and willing to assist with your needs.
October 6, 2013
Rated 5.0 out of 5.0 by blondemoment Comfortable and accomodating!
We had a great experience. Traveling with an individual with a handicap is challenging, but the crew at this facility were very accomodating. The rooms were comfortable and clean, the pool was lovely, and the breakfast was a great plus! We loved it!
September 25, 2013
Rated 5.0 out of 5.0 by rsbs Great room and staff
We truly enjoyed our stay at this Holiday Inn property. The staff was very helpful and so friendly. We always try to stay at HIE. We appreciate the comfy beds, clean rooms, spacious bathroom and all the electrical outlets that we can use for computers and phone chargers. Thank you!!
September 20, 2013
Rated 5.0 out of 5.0 by Bolinda wonderful experience
Location is great with easy access off interstate. The staff was very helpful. Our room was clean and extremely comfortable and quiet. Enjoyed the pool area also.
August 31, 2013
Rated 5.0 out of 5.0 by shotgun1053 Multiple Stays at this hotel
We have had the occasion to stay in this hotel several times. Each time was like staying with friends. The hotel staff was informative and always pleasant.
August 25, 2013
Rated 5.0 out of 5.0 by Jacket13 Very nice hotel!
This hotel is very nice! The room was very comfortable, very, very clean and quite! My husband travels on a regular basis and always prefers to stay at a Holiday Express Inn and Suites. He is very quick to rate one hotel against another. He rated this particular hotel very high! Great breakfast and extremely nice staff!
August 20, 2013
Rated 5.0 out of 5.0 by Manontherun Outstanding Stay!
Great staff! Nikki breakfast host is more like a five star server! Maribel the Assistant GM was always there with a smile. Emilio seemed new but he was so friendly.
August 20, 2013
Rated 4.0 out of 5.0 by Dumas55 Bed and Breakfast
Nice room. Comfortable bed. Nice big television. Nice fridge in room.
August 19, 2013
Rated 5.0 out of 5.0 by crashc3168 great stay
service was great breakfast was very good would diffently stay again
August 12, 2013
Rated 5.0 out of 5.0 by Nana04 Like Home!!
The front staff greeting us with a welcome smile. We were so tired and immediately felt like we made the right choice in stopping at this hotel. The beds were comfortable, the pillows big and fluffy and the showers were hot. Breakfast had numerous items to pick from and the coffee was fresh. We will definitely make this a stop on our next trip.MM
July 29, 2013
Rated 5.0 out of 5.0 by Familyresearcher49 Rooms are clean and beds are very comfortable!
Enjoyed our stay a lot. Used the pool in the evenings and it was clean. Beds were extremely comfortable. Convenient to eating at Applebees next door. Convenient access to I-30. The only negative thing I can say is that the pancake machine wasn't working properly at breakfast, but that was no big deal to me. I will stay there again!
July 15, 2013
Rated 4.0 out of 5.0 by PurpleUnicorn Room Way to Hot
The room was way too hot. There was luke warm air blowing out of the ac. When I checked in I noticed some people hanging out in the lobby with theirs pillows. I later realized it was because the lobby and other areas were cooler than the individual rooms. Other than the ac, everything was good. But the cooling problem may be a deal breaker. I will stay somewhere else if there is another suitable hotel close by.
June 28, 2013
Rated 5.0 out of 5.0 by ARPe Great
Great, what we were looking for..................................
May 2, 2013
Rated 5.0 out of 5.0 by mercynurse62 Good Stop
Environ was homey and comfortable. Room was clean and comfortable. Bathroom linens were soft and fluffy. Thoses are the things improtant to me.
Breakfast was provided and had a good variety. Both warm
(pancakes, eggs and bacon) and cold (cereals, yogurt and fresh fruit) were provided.
I'll return when I pass this way agian.
April 21, 2013
Rated 5.0 out of 5.0 by Hayes Softy drifting off to sleep
AHHHHH that is all I can say! We have stayed and many Holiday Inn's and Holiday Inn Express..BUT this place had THE MOST COMFORTABLE beds I have EVER slept in. IF I could I would have stuck it in my suitcase and taken them home.
Both of us slept so well and were truly refreshed in the morning.
March 8, 2013
Rated 5.0 out of 5.0 by Linda65 Priority Club
Our experience was wonderful and the staff was great. A couple of bugs to work out as I am sure they will in time as i think this is a very new location.
I loved the idea of having breakfast at Perkins but there was some confusion as to how to charge etc. I believe there was a new waitress.
No recognition as to being Priority members.
All and all a VERY nice hotel.
February 25, 2013
Rated 4.0 out of 5.0 by JALT GREAT PLACE TO STAY
Clean rooms, friendly staff. We love stopping overnight at this hotel. Never a bad experience.
January 26, 2013
Rated 5.0 out of 5.0 by travis1968 Great Place
Great service and nice staff. Very clean and comfortable room.
January 18, 2013
Rated 5.0 out of 5.0 by Amie Mt Pleasant
Stayed at this location spur of the moment and was pleasantly surprised. I always choose Holiday Inn Express when I can find one but wasnt sure what the quality would be due to being located in such a small town (compared to other places I have stayed). I was VERY happy with the hotel, room and staff. When in this area again I WILL stay at this location.
January 2, 2013
Rated 1.0 out of 5.0 by Overcharged Overcharged.
While the hotel itself is nice, the management and overall office operations are horrible. I checked in late on Wednesday 11/21 and used the Express Check-out on Saturday 11/24. Almost a week later, I noticed my debit card had been charged twice for the room. When I called to inquire, I was first told I had stayed 6 nights instead of 3. Then I was told maybe the Express Check out didn't work (?) and I was charged for 6 nights. Finally, I was told that I was charged for 6 nights instead of the 3 that I actually stayed because I smoked in the room. It seems since they have your credit/debit card on file when you check in, they just charge you whatever and however they want. Even to write this review I had to use their check out date of 11/26 instead of the actual date of 11/24. I have stayed in hotels all over the USA and have never seen a hotel mis-charge someone like this one did. My recommendation is stay at a different hotel.
November 29, 2012
Rated 5.0 out of 5.0 by Teepa Great place to stay.
Stay here several times a year and have always had a pleasant experience. Good service, pleasant staff and great breakfast.
November 24, 2012