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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.3

    based on 188 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    188reviews

    • 5 Stars
      109
    • 4 Stars
      44
    • 3 Stars
      19
    • 2 Stars
      7
    • 1 Stars
      9

    Did not want to wait for my accomendations to be met!

    By

    February 18, 2015

    club

    When we arrived we were told the rooms were still being cleaned when we arrived had to wait 1- 1/12 hours for my personal room. I requested early check-in informed them coming early if check out was at 11:00 why did i have to wait so long for a room my room type to be cleaned. Had to downgrade from what i am use too did not like that idea but would have had to wait too long to get dressed for my scheduled outings that evening with family and my fiance so I took the downgrade.

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    Good Value

    By

    February 18, 2015

    club

    We've stayed here before, so I knew what to expect. However, the room we stayed at over the weekend was slightly smaller then before and the water was luke warm. It was cleaner then my previous visit. Also, the phone rang and rang at around 1 or 2 am. We picked it up, but it still continued to ring for another minute. Overall, it was relaxing stay. We will be staying again.

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    Friendly staff

    By

    February 17, 2015

    Friendly staff and the rooms are clean and comfortable.

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    Cold showers & Too much smell treatment in room - could not breath!

    By

    February 15, 2015

    Both showers I took had no or little hot water. When I entered the room I could hardly stand the smell of what was used to freshen room. They used way too much air freshener - I almost wanted to get another room. I had to leave the window open and turn the bathroom fan on too try to eliminate the strong smell.

    Posted byHotelStaff
    February 16, 2015
    AE111, Thank you for staying with us during your recent visit to our area. I want to apologize for the inconvenience you encountered with the hot water during your showers. I have relayed the information over to our lead engineer to check the water temp. to ensure it is set at the proper levels. Although this cannot change what happened during your stay we are doing everything in our powers to ensure this does not happen to any other guest. I have also asked our lead housekeeper to check the air freshener mix and adjust if necessary. Again, thank you for being our guest. Sincerely Hotel Management
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