Rated 4.3 out of 5 by 43
Rated 1.0 out of 5.0 by JRBurro last night in Murfreesboro when moving....12AM check in
1st- given a room key, loaded luggage and kids in elevator and up to the room to find a single PERSON IN THE ROOM asleep....!! (2 beds) this will be clear why important in point 2..
2nd- lady at front desk said- ":sorry that happened" i will get you another room....only rooms we have in King Rooms...i had 2 children...that isnt going to work....maybe you can get the single person out of my original room and giver her the King Room..... :) so she said, sorry we are all booked up.... I saw a stack of reservations yet to check in...I said how about those rooms??? she said "WELL that may make those people MAD" REALLY!!! what do you think I am about now????
3rd- she called the manager like 5 times only to roll straight to vmail
4th- "well I guess I will give you one of the rooms with two beds that people havent checked in yet....
btw- trash still in the cans from previous guest and ONE towel on the bar... ONE. wow.
Well thank you.
May 28, 2014
Rated 3.0 out of 5.0 by PTD2013 Almost there
This is a pretty nice place, but there are a few things that need some attention. First off, the Door to my Room had the Closer set so tight that it was hard to open from either side. This was even more troubling when I realized the Coffee Pot didn't fit in the Coffee Maker. I therefore had to get my Coffee in the Candlewood Cupboard and they were the tiniest Cups I've ever seen in a Hotel outside Mansfield, Ohio. To top it off, there weren't any lids. Now try to open the Door with two cups of coffee. On a better note, the Staff was really nice excepting the young man in the Lobby during the morning who didn't seem to care too much about my earlier issues. There were a few other issues that I discussed with another Staff Member and was totally satisfied with how caring he was. I will go back because they have Smoking Rooms and it's a good location for my Business.
May 19, 2014
Rated 5.0 out of 5.0 by Oliver1972 Thanks
Great stay and room was very comfortable. I plan to stay again on my next visit!
May 5, 2014
Rated 1.0 out of 5.0 Dirty rooms, hall and grounds
The rooms were dirty even after the maids came. Never had towels, halls dirty.
March 31, 2014
Rated 5.0 out of 5.0 by Copper75 Great Service and flexible staff
The stay was pleasant which has encouraged me to always seek Candlewood accommodations whenever I am traveling. We were there to attend a funeral, the family dog was with us which presents a problem if there isn't time to make arrangements for him. I felt very welcome to bring him.
I am pleased with everything about our stay and will make arrangements to stay there again in the future.
March 4, 2014
Rated 5.0 out of 5.0 by twidner52 Teresa
Very nice, clean, comfortable hotel. Room was large and very clean. Beds were very comfortable. Staff were very nice and helpful. Easy to find and close by numerous restaurants and shopping. Will definitely use this hotel again. .
February 26, 2014
Rated 5.0 out of 5.0 by Two Mimi's Just Right Room
Two ladies traveling for pleasure. Room not available for early check-in. Returned several hours later at check-in time and told room would be ready in about 10 minutes. Inquired about possibility of a suite rather than a std. room. Mgr. showed us the only available suite, which we preferred. Upgraded at no charge due to our inconvenience. Staff was courteous, friendly and very helpful. Facility was clean, safe and conveniently located. Would definitely stay here again.
February 25, 2014
Rated 5.0 out of 5.0 by Copper75 Great Experience
I was very impressed with this hotel. I have traveled a lot and have stayed at a lot of hotels, and I am very picky. This hotel exceeded my expectations. It was very clean and the staff were attentive and pleasant. I brought my dog, and the hotel is very pet friendly. Many hotels that allow pets are unclean and they put you in the back in a not so desirable room. This was not the case here. The rooms were exceptional. Even if I didn't like pets, it would be very clean and comfortable. The amenities were up to date and modern. Very family friendly, as well as a quiet oasis for business travelers. I visit Murfreesboro often, and I will definitely stay there again when I return!
February 12, 2014
Rated 5.0 out of 5.0 by Marty46 This is my preferred hotel
I would like to thank you for providing excellent service. We traveled with our dog for the first time. He did great! The outside area for him was very convenient. Above all, the young lady at the front desk when we checked in was exceptional.... I'm sorry I didn't get her name. She had long blonde hair in a pony tail & a hooded jacket. She was always friendly & professional. She always spoke when we passed by & even ask if there was anything she could do for us. She was perfect. Thanks again!
January 29, 2014
Rated 5.0 out of 5.0 by Tishena Very clean and excellent location.
I have stayed here several times and each stay has been wonderful. Very few other places I have stayed are as clean as this property. I really like the location.
January 12, 2014
Rated 5.0 out of 5.0 by Mstev Clean and Comfortable
We enjoyed our one night stay we had driven for 12 hours and needed a break. The staff was wonderful at check in and the room was perfect. Got a good nights rest and was on our way. Would recommend to even the pickiest of travelers and would stay again.
December 31, 2013
Rated 4.0 out of 5.0 by SheriB Ideal location
Stayed at the candlewood October 2013, the hotel is ideally located and very convienient to everything. I was able to get to and from my meetings easily, the room was very clean and comfortable. I requested extra towels and blankets during my 4 nights stay and recieved it with the kindest courtesy from staff. Will definitely stay here again. I totally reccomend this place if ever you are in Murfreesboro.
November 6, 2013
Rated 5.0 out of 5.0 by Coloradoggies great stay!
My stay at Candlewood Suites Murfreesboro, TN far exceeded my expectations. The property was well maintained, my room was clean, the cookware was nicer than other extended stay hotels I have visited, and the staff was friendly and welcoming., and I felt as though my business was appreciated. The staff was also very pet friendly. I would definitely stay here again if I am in the area!
November 5, 2013
Rated 5.0 out of 5.0 by Heidelbert Excellent hotel and room
I enjoyed the room and the staff made my visit a pleasant one. Excellent value for your dollar.
October 11, 2013
Rated 5.0 out of 5.0 by Horseshowmom27 Great stay - Zero complaints
Stayed at the hotel for a week while at a horse show (one bedroom suite with kitchen). Very comfortable and in an excellent location. Lots of shopping and restaurants in the area (although we had most of our meals in our suite and didn't have time to shop).
October 9, 2013
Rated 5.0 out of 5.0 by Scott43987 scott
Outstanding hotel. New up to date. Quiet location. Staff was efficient and couteous.
October 2, 2013
Rated 5.0 out of 5.0 by PJ155 PJ155
This was our first experince with Candlewood Suites and now you will be our first choice for accommodations. Your suites are fantastic. It was like our home clean, comfortable and inviting.
September 28, 2013
Rated 5.0 out of 5.0 by jodae ms j
We enjoyed our room and our time at this hotel
It was a good stay.
September 3, 2013
Rated 5.0 out of 5.0 by tipilover Great value!
We had two rooms for two nights but could have spent a week! Coveniently located, clean, quiet & friendly staff. We had a full kitchen in our rooms with utensils and dishwasher! No running down the hall for ice, restraunts close by will deliver, what more can you ask for.
A shady gazebo out back with overhead fan and light. Two large outdoor grills available, complete with utensils. Quiet and relaxing.
Would definitely recommend, but book in advance if possible.
August 30, 2013
Rated 5.0 out of 5.0 by wjb3 Blackman
Stayed here because it is near Blackman High School and my Co. (Alcatel-Lucent) stays @ Candlewood, so I know what to expect from you hotel.
August 27, 2013
Rated 1.0 out of 5.0 by robertt978 First and Last time at this Brand Hotel
Staff lacked customer service - both check-in and check-out they busy doing "personal" stuff. First time to try this brand, not what I expected for the price. Room was large but lacked style or suitable furniture. Carpet was dirty and stained, TV in living room was not functioning. Bedroom lights were to low wattage to see if sheets were clean or not.
August 21, 2013
Rated 3.0 out of 5.0 by TRexUSMC Clean and spacy
We were there for a graduation and would stay again on any of our future trips. They allowed us to check in early and it worked out great for our timeing.
August 20, 2013
Rated 4.0 out of 5.0 by Grobba2010 Beautiful Room!
After a long day on the road, my mother and I were ready for a nap before attending a concert at MTSU. We arrived about 1 hour before check in time and asked if it was possible to get in our room early. Without hardly looking the lady at the desk said "no", at which time a maintenance man came up behind her and let her know it would be fine. Hmmmm. Well, we were glad to get in our room, but she was cold as ice and there was no mention of us being platinum members. Luckily we only had to deal with her once as a new person was at the counter after our nap. He, as well as everyone else there, was extremely pleasant. The room was beautiful, the beds were comfortable and everything was squeaky clean. I'd stay again without question.
July 25, 2013
Rated 5.0 out of 5.0 by BAP2013 Awesome
This place was awesome! When we drove up the place looked very inviting. Conveniently located by several historical sites and close to the mall if you want to shop. There was also several restaurants in the area to choose from with a variety of food choices. The area itself was very pretty. As we entered the hotel we were greeted by a very freindly young man at the front desk and checking in was very quick. The room was spacious, clean and the beds were super comfortable. The hotel staff, from the front desk to housekeeping, were super friendly and very helpful. The one thing that I loved was the free laundry service. I know that may sound odd but they had the most amazing washing machine and I liked the fact that the room had a laundry basket. Have done laundry at other hotels before but you always had to look for something to put it in. We had such a good time. I would definitely recommend this place and would stay here again when I come into town! :)
June 13, 2013
Rated 5.0 out of 5.0 by Landy2013 save the day
I had a whip cream cake that i needed to stay cold. And there was a icebox in the room. You saved the graduation party cake.
June 2, 2013
Rated 4.0 out of 5.0 by Streetcar74 A mini "home away from home"
After driving 500 miles during the day, the comfortable room and kitchen amenities make the evening most enjoyable. We look forward to stopping here enroute to our vacation in the South.
May 4, 2013
Rated 4.0 out of 5.0 by VATNC23 Very Good Experience
I really enjoyed my stay at Candlewood. The staff is very friendly and helpful. They actually attempt to enforce the rules regarding no smoking inside the hotel and the place is very clean. There are three large washers and four dryers free to use. There are two treadmills and some other exercise equipment that is very well cared for and new. There are pets allowed but there are no obvious signs of pets which is a great concern for me. I am a government travel nurse and find it hard to stay in places where animals are allowed to cohabit. Lets face it, all pet owners are not considerate & are often unaware of things that are considered to be unsanitary but there were no signs of that at this facility. I felt very comfortable, even the clients were quiet, friendly and if they had dogs, I never heard them barking. Thank you Candlewood for a wonderful experience at a more than reasonable price. I will definitely return.
April 12, 2013
Rated 5.0 out of 5.0 by MTSUmom Another great stay!
I have stayed at this hotel many times, my son is a student at MTSU. Every time it has been a great experience. The rooms are always spotless, the staff is always super nice and helpful. I also always feel very safe at the facility. Love having the kitchen in the room, helps out with food expenses so much. And love the free coffee and flavored creamer in the lobby. Good food selection in the cubbord also! The property is also always clean on the outside. Great access to the walking trail also!
March 10, 2013
Rated 5.0 out of 5.0 by Bernie1956 Great Experience
Was in town for the TN National Guard Confeence. The hotel where the conference was being held was sold out so I needed to find another hotel close by. There were a few options but my experience in the past staying at other Candlewood properities has always been very favorable therefore I chose this locaiton. As ususal, the rooms were clean, quiet and comfortable plus, the staff was very friendly.
February 28, 2013
Rated 5.0 out of 5.0 by Guy87 Friendly staff, great prices and always a nice stay........
I've stayed at the candlewood suites in Illinois and Tenn. Always friendly and accommodating when you stay. Room are clean and bigger than your rooms. Nice flat screens and kitchens with a bag of popcorn in the microwave my son always enjoys. Worth the money and in my opinion the best hotel in murfreesboro!
January 28, 2013