Rated 4.2 out of 5 by 53
Rated 1.0 out of 5.0 by 265158484214 Poor Customer Service
I was given the wrong room (although my reservation confirmation clearly stated otherwise) and the rest of the hotel was booked, so I was stuck in a room that didn't have what I wanted for multiple nights. Despite this, I was not told "I'm sorry" until days later when I came to switch rooms. The staff did nothing to try to account for the mistake they made, and the first room I was in was not very nice (smells, no tv channels). I'm sure it's a nice hotel when everything is in order, but I had a very poor experience.
July 20, 2014
Rated 2.0 out of 5.0 by Triventure Good location but needs refreshed and cleaned
The location was great. Outside grounds looked good.
Inside halls needed cleaned and vacuumed. The room was cleaned, but needed some maintenance.
Price was good, but when traveling on business I would opt out and pick another hotel.
July 11, 2014
Rated 5.0 out of 5.0 by bushpilot great location, value , home away from home
Fabulous value for the business traveler, my only suggestion would be larger queen or king size pillows for the beds and maybe a rack of free weights in the gym . Other than that , I would say it is perfect for the business traveler . I will stay here for the next 6 months during my project
July 6, 2014
Rated 5.0 out of 5.0 by oliboba Excellent in every way
This was a great hotel. Beautiful, clean and quiet. Very professional and friendly staff. Exceeded our expectations in every way (and our expectations we high!)
July 1, 2014
Rated 5.0 out of 5.0 by siouxscout Great stay
Awesome staff and management . Very friendly and provide a "home" atmosphere. Room was exceptionally clean. Thanks for making my family's stay so enjoyable and carefree.
June 27, 2014
Rated 5.0 out of 5.0 by Missouri83 Helpful Staff
The staff members at Candlewood Suites® in Murfreesboro, TN were very helpful and polite. They made sure our needs were met. I couple of issues arose during our stay that were met with a staff that was willing to go the extra mile to make sure they were tackled quickly and efficiently. Thanks Kurt! You taught them well.
June 19, 2014
Rated 5.0 out of 5.0 by ValkyrieRyder best in class
My wife and grandchild were as pleased as I was with the facility and convenience. If you don't give this business a shot, you are missing out.
June 19, 2014
Rated 5.0 out of 5.0 by dbs48 A different business model that provides a great hotel experience
This was my first stay at a Candlewood Suite hotel. I travel a bit for work and have spent plenty of time in competing hotels. Large rooms, windows that open and smoking rooms are accommodations I prefer and Candlewood delivers. If you need a hug and a cookie every time you pass the desk, this isn't for you, but if you want a big, clean, comfortable room you'll appreciate this hotel.
June 15, 2014
Rated 1.0 out of 5.0 by notahappycandlewoodcamper overpriced, dirty, uncomfortable
Find another place to stay when visiting the area on business or for leisure. this is not a very good value for the price.
June 7, 2014
Rated 3.0 out of 5.0 by Ttate00 Great Location
The location was great. Very close to shopping centers and restaurants. The hotel room was not very clean: the shower curtain was nasty and their were two spots on the carpet. Other than that I was pleased with our stay.
May 29, 2014
Rated 1.0 out of 5.0 by JRBurro last night in Murfreesboro when moving....12AM check in
1st- given a room key, loaded luggage and kids in elevator and up to the room to find a single PERSON IN THE ROOM asleep....!! (2 beds) this will be clear why important in point 2..
2nd- lady at front desk said- ":sorry that happened" i will get you another room....only rooms we have in King Rooms...i had 2 children...that isnt going to work....maybe you can get the single person out of my original room and giver her the King Room..... :) so she said, sorry we are all booked up.... I saw a stack of reservations yet to check in...I said how about those rooms??? she said "WELL that may make those people MAD" REALLY!!! what do you think I am about now????
3rd- she called the manager like 5 times only to roll straight to vmail
4th- "well I guess I will give you one of the rooms with two beds that people havent checked in yet....
btw- trash still in the cans from previous guest and ONE towel on the bar... ONE. wow.
Well thank you.
May 28, 2014
Rated 3.0 out of 5.0 by PTD2013 Almost there
This is a pretty nice place, but there are a few things that need some attention. First off, the Door to my Room had the Closer set so tight that it was hard to open from either side. This was even more troubling when I realized the Coffee Pot didn't fit in the Coffee Maker. I therefore had to get my Coffee in the Candlewood Cupboard and they were the tiniest Cups I've ever seen in a Hotel outside Mansfield, Ohio. To top it off, there weren't any lids. Now try to open the Door with two cups of coffee. On a better note, the Staff was really nice excepting the young man in the Lobby during the morning who didn't seem to care too much about my earlier issues. There were a few other issues that I discussed with another Staff Member and was totally satisfied with how caring he was. I will go back because they have Smoking Rooms and it's a good location for my Business.
May 19, 2014
Rated 5.0 out of 5.0 by Oliver1972 Thanks
Great stay and room was very comfortable. I plan to stay again on my next visit!
May 5, 2014
Rated 1.0 out of 5.0 Dirty rooms, hall and grounds
The rooms were dirty even after the maids came. Never had towels, halls dirty.
March 31, 2014
Rated 5.0 out of 5.0 by Copper75 Great Service and flexible staff
The stay was pleasant which has encouraged me to always seek Candlewood accommodations whenever I am traveling. We were there to attend a funeral, the family dog was with us which presents a problem if there isn't time to make arrangements for him. I felt very welcome to bring him.
I am pleased with everything about our stay and will make arrangements to stay there again in the future.
March 4, 2014
Rated 5.0 out of 5.0 by twidner52 Teresa
Very nice, clean, comfortable hotel. Room was large and very clean. Beds were very comfortable. Staff were very nice and helpful. Easy to find and close by numerous restaurants and shopping. Will definitely use this hotel again. .
February 26, 2014
Rated 5.0 out of 5.0 by Two Mimi's Just Right Room
Two ladies traveling for pleasure. Room not available for early check-in. Returned several hours later at check-in time and told room would be ready in about 10 minutes. Inquired about possibility of a suite rather than a std. room. Mgr. showed us the only available suite, which we preferred. Upgraded at no charge due to our inconvenience. Staff was courteous, friendly and very helpful. Facility was clean, safe and conveniently located. Would definitely stay here again.
February 25, 2014
Rated 5.0 out of 5.0 by Copper75 Great Experience
I was very impressed with this hotel. I have traveled a lot and have stayed at a lot of hotels, and I am very picky. This hotel exceeded my expectations. It was very clean and the staff were attentive and pleasant. I brought my dog, and the hotel is very pet friendly. Many hotels that allow pets are unclean and they put you in the back in a not so desirable room. This was not the case here. The rooms were exceptional. Even if I didn't like pets, it would be very clean and comfortable. The amenities were up to date and modern. Very family friendly, as well as a quiet oasis for business travelers. I visit Murfreesboro often, and I will definitely stay there again when I return!
February 12, 2014
Rated 5.0 out of 5.0 by Marty46 This is my preferred hotel
I would like to thank you for providing excellent service. We traveled with our dog for the first time. He did great! The outside area for him was very convenient. Above all, the young lady at the front desk when we checked in was exceptional.... I'm sorry I didn't get her name. She had long blonde hair in a pony tail & a hooded jacket. She was always friendly & professional. She always spoke when we passed by & even ask if there was anything she could do for us. She was perfect. Thanks again!
January 29, 2014
Rated 5.0 out of 5.0 by Tishena Very clean and excellent location.
I have stayed here several times and each stay has been wonderful. Very few other places I have stayed are as clean as this property. I really like the location.
January 12, 2014
Rated 5.0 out of 5.0 by Mstev Clean and Comfortable
We enjoyed our one night stay we had driven for 12 hours and needed a break. The staff was wonderful at check in and the room was perfect. Got a good nights rest and was on our way. Would recommend to even the pickiest of travelers and would stay again.
December 31, 2013
Rated 4.0 out of 5.0 by SheriB Ideal location
Stayed at the candlewood October 2013, the hotel is ideally located and very convienient to everything. I was able to get to and from my meetings easily, the room was very clean and comfortable. I requested extra towels and blankets during my 4 nights stay and recieved it with the kindest courtesy from staff. Will definitely stay here again. I totally reccomend this place if ever you are in Murfreesboro.
November 6, 2013
Rated 5.0 out of 5.0 by Coloradoggies great stay!
My stay at Candlewood Suites Murfreesboro, TN far exceeded my expectations. The property was well maintained, my room was clean, the cookware was nicer than other extended stay hotels I have visited, and the staff was friendly and welcoming., and I felt as though my business was appreciated. The staff was also very pet friendly. I would definitely stay here again if I am in the area!
November 5, 2013
Rated 5.0 out of 5.0 by Heidelbert Excellent hotel and room
I enjoyed the room and the staff made my visit a pleasant one. Excellent value for your dollar.
October 11, 2013
Rated 5.0 out of 5.0 by Horseshowmom27 Great stay - Zero complaints
Stayed at the hotel for a week while at a horse show (one bedroom suite with kitchen). Very comfortable and in an excellent location. Lots of shopping and restaurants in the area (although we had most of our meals in our suite and didn't have time to shop).
October 9, 2013
Rated 5.0 out of 5.0 by Scott43987 scott
Outstanding hotel. New up to date. Quiet location. Staff was efficient and couteous.
October 2, 2013
Rated 5.0 out of 5.0 by PJ155 PJ155
This was our first experince with Candlewood Suites and now you will be our first choice for accommodations. Your suites are fantastic. It was like our home clean, comfortable and inviting.
September 28, 2013
Rated 5.0 out of 5.0 by jodae ms j
We enjoyed our room and our time at this hotel
It was a good stay.
September 3, 2013
Rated 5.0 out of 5.0 by tipilover Great value!
We had two rooms for two nights but could have spent a week! Coveniently located, clean, quiet & friendly staff. We had a full kitchen in our rooms with utensils and dishwasher! No running down the hall for ice, restraunts close by will deliver, what more can you ask for.
A shady gazebo out back with overhead fan and light. Two large outdoor grills available, complete with utensils. Quiet and relaxing.
Would definitely recommend, but book in advance if possible.
August 30, 2013
Rated 5.0 out of 5.0 by wjb3 Blackman
Stayed here because it is near Blackman High School and my Co. (Alcatel-Lucent) stays @ Candlewood, so I know what to expect from you hotel.
August 27, 2013