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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.3

    based on 134 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    134reviews

    • 5 Stars
      79
    • 4 Stars
      27
    • 3 Stars
      17
    • 2 Stars
      6
    • 1 Stars
      5

    Great first-time stay

    By

    June 27, 2015

    Nice place. Enjoyed chatting with the overnight GEC - you made me feel right at home. I was hoping to get more milk from the cupboard, but you guys ran out mid-way through the stay. Will certainly stay here again!

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    Loved the Kitchen and Living Room Area

    By

    June 23, 2015

    club

    The shower was not good. There was nothing to hold he water back from the shower area. Thus the floor surrounding the shower got very wet and the cleaning was not good. Had to use wet towels which resulted in at 10 minute wipe down.

    Posted byHotelStaff
    June 24, 2015
    Hello Lizettee, Thank you for staying with us, for taking the time to write your review, and for being an IHG Rewards Memeber! We are so happy to hear that you loved the kitchen and living room area, but are sincerely sorry to hear about your issues with the shower. It sounds like you were in one of our Handicap Accessible rooms with a roll in shower. The shower in that room is designed to allow access to guests in wheelchairs. Your comments regarding the surrounding areas will be passed to the appropriate departments to see if there is a better solution to the water issue. We hope to have the pleasure of welcoming you again! Best Regards, Dave M. Guest Services
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    Candlewood eperience

    By

    June 23, 2015

    club

    I was new to this place and from my friends I selected Candlewood. My main concern during the stay was going and coming to office location without a car. But candlewood was providing morning and evening complimentary cab service.

    Also room condition, kitchen, utensils etc were good condition.

    Please note that this area has less frequency of public transport and getting a proper taxi service also little difficult when compared to my previous stay which was in CA. Railway station is 1 mile far and no bus services to other locations.

    I have used the friend desk to book the taxi for going and coming. I felt like they(cab) are not well experienced or no proper billing mechanism. I couldn't find a better agency like yellow cabs or super shuttles in the near by area. The cab condition was also not good.

    Posted byHotelStaff
    June 24, 2015
    Hello mjy86, Thank you for staying with us, for taking the time to write your review, and for being an IHG Rewards Member! We are glad to hear that you enjoyed your stay with us and found our shuttle service to be useful. We are sorry that you had an issue with the buses in the area. There are a few local bus stops located within a short walking distance of the hotel and if we have the pleasure of welcoming you again we would be more than happy to direct you to them. Sincerely, Dave M. Guest Services
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    Comfortable Stay

    By

    June 23, 2015

    club

    The room was a great size. The bed is very comfortable and the 2 pillow choices on the bed were great. Easy access to IHOP if you don't want to cook in your room. There is a large refridgerator and cook top as well as a dishwasher.

    Posted byHotelStaff
    June 23, 2015
    Hello AZtripper, Thank you for staying with us , for sending your feedback, and of course for being an IHG Rewards Member! We are very thankful for your 5 Star Review! It is great to hear that you found our rooms to be adequately sized and our beds to be comfortable. We hope to have the pleasure of welcoming you again in the future. Best Regards, Dave M. Guest Services
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