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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.6

    based on 73 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    73reviews

    • 5 Stars
      54
    • 4 Stars
      13
    • 3 Stars
      3
    • 2 Stars
      1
    • 1 Stars
      2

    Long Stay

    By

    April 16, 2015

    Hotel well met my needs for a reasonable price. Spent 6 weeks in residence. Front desk staff always greeted me by name and were always friendly and helpful. Room was not spacious but met all my needs. Had queen size room during stay. Was crowded when my my wife and dogs joined me for house hunting over two weeks of the six week stay. Establishment is very accommodating of pets; I had 2 60lb dogs.

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    Great Stay

    By

    April 14, 2015

    Had an excellent experience during my stay and would recommend to anyone visiting New Bern.

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    Great hotel!

    By

    April 13, 2015

    Comfortable accommodations, great kitchen and roomy suite for a family of four. We were really pleased. Clean and very nice; just had trouble with internet connectivity but didn't report it since we only stayed one night.

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    Poor reception upon arrival

    By

    April 09, 2015

    `Unfriendly staff, Felt as if we weren't treated in a hospitable manner. Upon check out was not given the information about an authorization charge being added to my bill which I was not made aware of. This took time and several phone calls to the bank and hotel to get it cleared up and to understand the difference in my bill and the charge when I called my bank.

    Posted byHotelStaff
    April 11, 2015
    Dear Debb65, we apologize for an unacceptable service experience ,we will assure that proper measure will be taken in future, As the sign indicates at front desk,We do authorize extra 10% to cover incidentals from guest and will be released in few days if not used.
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