Rated 4.5 out of 5 by 28
Rated 4.0 out of 5.0 by Mrs-Nich Okay...BUT
I was expecting a bit more friendliness from the staff. I was greeted by a frazzled desk associate, but she quickly got herself together and offered me a cookie. She did however assume that I was not an IHG member and did not ask me. I had to tell her I was an IHG rewards member. This was glaringly different from the guest who was greeted (and asked if he was a member) and I was never asked. I was also slighted in being told about the hotel accommodations, which would have been important for my stay.
The hotel was very quick, clean and I could tell they cleaned their linen, bathroom and kitchen areas well. I was really happy about that. That made my evening more comfortable to be in a clean room. My bed wasn't as comfortable as I would have liked and I couldn't get the temperature to cooperate.
Check Out was smooth and quick. I really did have easy access to the wifi, and there was an awesome lounge chair that I really enjoyed while working on a writing.
July 7, 2014
Rated 5.0 out of 5.0 by flymetothemoon Excellent facilities for traveling with elderly and physically challenged
The handicapped room met all the needs of my sister who is arthritic and depends on a walker. Also, traveling with my elderly mother and she had no problems with navigating the hotel and using the facilities. As a caregiver traveling with two people that needed care, it was refreshing to have interest and help from the front desk clerk, who was by herself.
July 7, 2014
Rated 5.0 out of 5.0 by Discodollie Excellent
This is the best Hotel and service, I received in years from a Hotel. I would recommend this Hotel to everyone.
June 17, 2014
Rated 5.0 out of 5.0 by Louise2018 Great Stay!
Thanks to Kelly for all staff for making my stay pleasant and relaxing!!
June 12, 2014
Rated 5.0 out of 5.0 by Detroit1234 great service
great service, very friendly stuff
great hotel in great area
June 11, 2014
Rated 4.0 out of 5.0 by persona87 Lovely Experience
My family and I had a wonderful time. It was affordable yet quality.
June 11, 2014
Rated 5.0 out of 5.0 by Grandma rocks Warm, friendly staff
We have stayed here three times in the past few years and have always be happy with the service, cleanliness of the rooms, and amenities. We have recommended this motel to others who are planning on visiting New Bern.
June 9, 2014
Rated 4.0 out of 5.0 by terriff great spot for a wedding party
Took up quite a few rooms for a wedding party. Nice to have the grill and picnic area in the back so some of the guests could cook out and visit rather than use a noisy restaurant.
June 5, 2014