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Rated 4.5 out of 5 by 17 reviewers.
Rated 5.0 out of 5.0 by GREAT service and a great room! Aimee at the front desk was absolutely wonderful. She was ready to check us in when we arrived and she seemed like a member of the family. We were pleasantly surprised at the size and cleanliness of the room. Pictures are often deceiving. The pictures actually didn't do the room justice. The room was also nice and quiet. We actually wished we were staying an additional night. November 13, 2013
Rated 4.0 out of 5.0 by Room was EXCELLENT...Policy needs work The room was absolutely amazing and we enjoyed ourselves to the fullest while there. The only reserve was the apparent policy to bring towels back to get new ones. This was a bit inconveniencing to us during our stay. For example, we asked one of the housekeepers to refresh our towels but she didn't write it down and when we went to the front desk to replace the second set, they were a bit hesitant to give us what we said we needed because we lacked a few. We gave it to the housekeeper! How could we know she didn't count or write it down. I was personally glad to have asked her in the hallway because it meant I didn't have to go downstairs feeling "not so fresh" because I couldn't take a bath first. This policy needs work. Aside from that minor experience, we were helped and enjoyed the comfort and luxury of the room more for the rest of the weekend. Best regards, Pastor Sam October 10, 2013
Rated 5.0 out of 5.0 by Great place to stay-------------- The suites are centrally located and enabled us to easily get to all the places we wished to visit. It's a beautiful town -- the suites were comfortable, the restaurants were excellent! Then you can visit the castle, take a boat tour up the river, learn a lot of history -- and the people were friendly and helpful. We really enjoyed our stay and hope to return once again! Great weekend! Thanks!! September 4, 2013
Rated 5.0 out of 5.0 by Great service and accomadations! Our family travelled to New bern for a family reunion and chose to stay at the Candlewood. Great choice for our family with the kitchenette and comfortable accomadations. The free laundry and the ability to use the outdoor pool at their adjoining property was an added plus. Clean, spacious rooms and hotel with professional and courteous staff. We would definately reccomend! August 21, 2013
Rated 5.0 out of 5.0 by Very Pleasant Stay The hotel and staff were very nice, clean comfortable and well equipped. Pleasant all around stay. August 17, 2013
Rated 5.0 out of 5.0 by fantastic experience we had such a positive experience at this hotel. not only was our room beautiful and spacious, but the staff bent over backwards to be friendly and accomodating. we come thru new bern often and will definitely stay here again. wonderful. August 15, 2013
Rated 5.0 out of 5.0 by GOOD SERVICE I look forward to another great experience at Candlewood Suites. July 7, 2013
Rated 4.0 out of 5.0 by Bow Wow Wow Our stay at Candlewood was a pleasant experience except for the dog on the 2nd floor that barked all morning starting at 6am. According to the hotel staff, they ran out of pet rooms on the 1st floor and this customer had reservations. The customer did not put on reservation they were bringing their pet. Well, they left the hotel early that morning and the dog started up immediately afterwards (non-stop). It got so bad that housekeeping had to go into the room and put the dog in his crate (which the customers were supposed to do). The staff only offered an apology and that was basically it. I felt something more should have been done for the inconvenience, since I didn't book to stay near the noise box. June 28, 2013
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