Rated 4.6 out of 5 by 41
Rated 5.0 out of 5.0 by Bigcountry Sleeping
I just wish they had bigger beds in there rooms I am 6-5 and I have off the bed LOL and the office chairs will not raise up high enough to reach your pc right.
August 8, 2014
Rated 5.0 out of 5.0 by tgary54 A great stay
My wife and I couldn't have been more pleased. Top marks across the board.
July 28, 2014
Rated 5.0 out of 5.0 by EcoBabs Great 5-day stay
Enjoyed my stay in this conveniently located hotel. Kitchen and internet worked well. Room and hotel were clean and bed was very comfortable. I would definitely consider staying here again. Appreciated complimentary coffee and newspaper to start my day going out the door. Front desk staff always friendly.
July 28, 2014
Rated 5.0 out of 5.0 by homeisnice it was okay
hotel was clean except our microwave, for price I would probably check other hotels with breakfast included
July 28, 2014
Rated 5.0 out of 5.0 by connie15 Great front desk staff and room comfort
The front desk staff at check-in and out excellent. Cleaning staff friendly. Loved recliner chair to watch TV. Enjoyed the full kitchen and coffee in the room. The location was great for nice places to eat.
July 26, 2014
Rated 4.0 out of 5.0 by Mrs-Nich Okay...BUT
I was expecting a bit more friendliness from the staff. I was greeted by a frazzled desk associate, but she quickly got herself together and offered me a cookie. She did however assume that I was not an IHG member and did not ask me. I had to tell her I was an IHG rewards member. This was glaringly different from the guest who was greeted (and asked if he was a member) and I was never asked. I was also slighted in being told about the hotel accommodations, which would have been important for my stay.
The hotel was very quick, clean and I could tell they cleaned their linen, bathroom and kitchen areas well. I was really happy about that. That made my evening more comfortable to be in a clean room. My bed wasn't as comfortable as I would have liked and I couldn't get the temperature to cooperate.
Check Out was smooth and quick. I really did have easy access to the wifi, and there was an awesome lounge chair that I really enjoyed while working on a writing.
July 7, 2014
Rated 5.0 out of 5.0 by flymetothemoon Excellent facilities for traveling with elderly and physically challenged
The handicapped room met all the needs of my sister who is arthritic and depends on a walker. Also, traveling with my elderly mother and she had no problems with navigating the hotel and using the facilities. As a caregiver traveling with two people that needed care, it was refreshing to have interest and help from the front desk clerk, who was by herself.
July 7, 2014
Rated 5.0 out of 5.0 by Discodollie Excellent
This is the best Hotel and service, I received in years from a Hotel. I would recommend this Hotel to everyone.
June 17, 2014
Rated 5.0 out of 5.0 by Louise2018 Great Stay!
Thanks to Kelly for all staff for making my stay pleasant and relaxing!!
June 12, 2014
Rated 5.0 out of 5.0 by Detroit1234 great service
great service, very friendly stuff
great hotel in great area
June 11, 2014
Rated 4.0 out of 5.0 by persona87 Lovely Experience
My family and I had a wonderful time. It was affordable yet quality.
June 11, 2014
Rated 5.0 out of 5.0 by Grandma rocks Warm, friendly staff
We have stayed here three times in the past few years and have always be happy with the service, cleanliness of the rooms, and amenities. We have recommended this motel to others who are planning on visiting New Bern.
June 9, 2014
Rated 4.0 out of 5.0 by terriff great spot for a wedding party
Took up quite a few rooms for a wedding party. Nice to have the grill and picnic area in the back so some of the guests could cook out and visit rather than use a noisy restaurant.
June 5, 2014
Rated 5.0 out of 5.0 by Warren P Long stay with them
I stayed here for 9 months while working on a project. I enjoyed their professionalism and genuine kindness. Motels everywhere can learn lessons from this group from the manager, desk clerks, and the cleaning crew. They were great!!! Thoroughly enjoyed my stay.
May 19, 2014
Rated 3.0 out of 5.0 by Carolina Nurse Not my best experience
I am rather new to business travel and am rather disappointed in my stay here this time. This was our second stay at Candlewood of New Bern. Our previous stay was much better. On this stay, the check-in staff member had a bit of an attitude - I assume this was due to some confusion on my part about check-in policy. On the following day, my husband left to drop me off for work, and when he returned at about 9am, the room had been cleaned out. He was told by the front desk clerk that she thought we were checked out when she saw us leave, so flagged the room for cleaning. We had not checked out. The second floor was a little noisier than our previous stay on the first floor. The room was clean and the bed comfortable. In the future, I will make different accommodations unless there is no other alternative.
April 27, 2014
Rated 5.0 out of 5.0 Awesome Hotel!!!
Spent 2 months here while working in New Bern and they treat you like family! Everything was always clean and fresh smelling everyday and the staff was awesome! Helpful and very courteous always! great place to stay and I will certainly be back if I come to New Bern again!! Recommend it to anyone visiting Here!!
April 21, 2014
Rated 5.0 out of 5.0 by CJ2u GREAT service and a great room!
Aimee at the front desk was absolutely wonderful. She was ready to check us in when we arrived and she seemed like a member of the family.
We were pleasantly surprised at the size and cleanliness of the room. Pictures are often deceiving. The pictures actually didn't do the room justice.
The room was also nice and quiet.
We actually wished we were staying an additional night.
November 13, 2013
Rated 4.0 out of 5.0 by PastorSam Room was EXCELLENT...Policy needs work
The room was absolutely amazing and we enjoyed ourselves to the fullest while there.
The only reserve was the apparent policy to bring towels back to get new ones. This was a bit inconveniencing to us during our stay. For example, we asked one of the housekeepers to refresh our towels but she didn't write it down and when we went to the front desk to replace the second set, they were a bit hesitant to give us what we said we needed because we lacked a few. We gave it to the housekeeper! How could we know she didn't count or write it down. I was personally glad to have asked her in the hallway because it meant I didn't have to go downstairs feeling "not so fresh" because I couldn't take a bath first. This policy needs work.
Aside from that minor experience, we were helped and enjoyed the comfort and luxury of the room more for the rest of the weekend.
October 10, 2013
Rated 5.0 out of 5.0 by ruthie5 Great place to stay--------------
The suites are centrally located and enabled us to easily get to all the places we wished to visit. It's a beautiful town -- the suites were comfortable, the restaurants were excellent! Then you can visit the castle, take a boat tour up the river, learn a lot of history -- and the people were friendly and helpful. We really enjoyed our stay and hope to return once again! Great weekend! Thanks!!
September 4, 2013
Rated 5.0 out of 5.0 by UptownLarry Great service and accomadations!
Our family travelled to New bern for a family reunion and chose to stay at the Candlewood. Great choice for our family with the kitchenette and comfortable accomadations. The free laundry and the ability to use the outdoor pool at their adjoining property was an added plus. Clean, spacious rooms and hotel with professional and courteous staff.
We would definately reccomend!
August 21, 2013
Rated 5.0 out of 5.0 by Lyds Very Pleasant Stay
The hotel and staff were very nice, clean comfortable and well equipped. Pleasant all around stay.
August 17, 2013
Rated 5.0 out of 5.0 by andreagg fantastic experience
we had such a positive experience at this hotel. not only was our room beautiful and spacious, but the staff bent over backwards to be friendly and accomodating. we come thru new bern often and will definitely stay here again. wonderful.
August 15, 2013
Rated 5.0 out of 5.0 by SD44 GOOD SERVICE
I look forward to another great experience at Candlewood Suites.
July 7, 2013
Rated 4.0 out of 5.0 by Pooped Bow Wow Wow
Our stay at Candlewood was a pleasant experience except for the dog on the 2nd floor that barked all morning starting at 6am. According to the hotel staff, they ran out of pet rooms on the 1st floor and this customer had reservations. The customer did not put on reservation they were bringing their pet. Well, they left the hotel early that morning and the dog started up immediately afterwards (non-stop). It got so bad that housekeeping had to go into the room and put the dog in his crate (which the customers were supposed to do). The staff only offered an apology and that was basically it. I felt something more should have been done for the inconvenience, since I didn't book to stay near the noise box.
June 28, 2013
Rated 3.0 out of 5.0 by Orangesummer Dirty paper towel
I found a crunchy dirty paper towel under the cabinet with the trash bucket in. Also sunglasses were found under the desk. Made me feel like the kitchen was never swept & the carpet was never vacuumed. Other then that the staff were friendly. Can't beat a stove to prepare meals & a fridge big enough for both food & beer!
May 30, 2013
Rated 1.0 out of 5.0 by Nomas No trust
I would be concerned when desk personnel share your information with other guest. After I complained all the manager would do is have the desk clerk call me an d apologize and give me 3000 points. I'm still not sure what other information was given out when I didn't hear it. I would not recommend staying here silly based on trust.
May 15, 2013
Rated 5.0 out of 5.0 by Kitten207 Nice Hotel
This is my second time at Candlewood Suites in New Bern. I have enjoyed my stay each time and my pet was most welcome. Overall, the hotel was clean. The sheets and bedding were top notch. I looked at the carpet and it was clean as well. I cannot complain and would definitely stay there again.
May 13, 2013
Rated 5.0 out of 5.0 by Rmckeithan We love this place!
My wife and I have businesses located in 10 different states from the East Coast to the West Coast so we travel quite a bit an stay in a number of Candlewood Suites hotels. This location is without a doubt our favorite Candlewood Suites. The staff is so friendly and we've stayed here so much that it almost feels like coming home when we arrive.
If you're ever in the New Bern, NC area do yourself a favor and check in here for your stay.
April 7, 2013
Rated 5.0 out of 5.0 by NursePat Always treated great there..
One of my favorite places to stay when on the road working.
March 7, 2013
Rated 5.0 out of 5.0 by PJBaroness Stay Here
Daily or Extended stay”
5 of 5 stars Reviewed February 13, 2013 NEW
We used Priority points reward to stay twice 3 days Jan 2013 again 4 days Feb 2013 I/we visited family. Perfect. Almost every night we returned and it was excellent to be able to kick back & enjoy our evening and morning with the ability to cook/with a 2 burner stove/ microwave/toaster /a pretty large size dishwasher the bonus was a full size fridge with freezer...Large screen TV/ Suites are comfortable - slightly on the small size but very efficient.Let me rave about the large bathroom, super comfy bed / leather recliner-Never a problem with Hot water.... The fully equipped kitchenette pots/dishes/glassware/flatware/cooking utensils /various other kitchen items+plenty of storage space. Rather large walk in closet with plenty of space for personal clothing/ storage of luggage - much much more.. .
The room internet service Excellent! (plus a terrific business center in the lobby) The desk/dining table - interchangeable for your personal needs-greatly appreciated.
The 24/7 workout room/ free laundry room were a great surprise (actually the same room divided by a wall so you can exercise while laundry either washes or dries--Genius!!!...Almost forgot about the covered out side BBQ grill area include table & chairs...Great Feature
What a great staff. The owners Paresh & Priya (seem to have thought about clientele needs and expectations during construction) his/her staff were friendly -personable- alternative- extremely accommodating..
*****:) :) :) If there is room at this inn stay there! I?\/we Definitely recommend whether you use reward points or pay by cash -unbeatable value
February 14, 2013