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    Candlewood Suites New Braunfels

    Candlewood Suites New Braunfels is located off Interstate 35, within minutes of Schlitterbahn Water Park and New Diabetic Research Center.

    At Candlewood Suites New Braunfels, we put the amenities where they really count, in your room. Our guests can cook meals in their fully equipped kitchen and relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet.

    Candlewood Suites New Braunfels is within walking distance of many local favorite restaurants. For those guests who prefer to dine in, a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. New Braunfels Candlewood Suites provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room.

    Much larger than the average hotel room and significantly more affordable than a corporate apartment, temporary housing, long term leases, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the New Braunfels Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, New Braunfels Candlewood Suites is the solution to your temporary housing needs.

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 11:00 AM
      • Minimum Check-In Age: 18
      • Late Check Out Available
      • Parking: Free
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    • Important Update
      [{"start": "1388552400000","end":"1415682000000", "desc": "Join us in November for a taste of New Bruanfels for Wurstfest."}]

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazeebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites New Braunfels
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.2

    based on 80 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    80reviews

    • 5 Stars
      49
    • 4 Stars
      12
    • 3 Stars
      10
    • 2 Stars
      5
    • 1 Stars
      4

    GOOD PROPERTY

    By

    June 26, 2015

    platinumelite

    THE FRONT DESK PERSON AT CHECK-IN WAS WEARING A VERY DRAB LOOKING / VERY WRINKLED SHIRT. ALTHOUGH FRIENDLY, NOT PROFESSIONAL. I THOUGHT THE PRICE WAS HIGH FOR THIS LOCATION. NOT TO REFLECT ON THIS PROPERTY, BUT IN GENERAL - I DO NOT LIKE THE NEW DESIGN IN THE ROOMS WEAR THE TOO BIG / LONG DESK - AND NON-ADJUSTABLE TV - MAKES YOU FACE THE WALL, WHERE YOU CAN'T WORK AND VIEW THE TV AT THE SAME TIME. I ALSO HATE, HATE, HATE THAT THERE SEEMS TO NO LONGER BE A GUEST SERVICE BOOK IN THE ROOM. THE INFO - THAT I DO NOT NEED IS TACKED TO THE CORK BOARD. ALL THE INFO THAT I DO WANT - INFO ON PLACES TO EAT, SHOP, PRAY, AND POINTS OF INTEREST ARE NOT THERE ANYMORE. I DO NOT WANT TO HAVE TO CALL, OR GO TO THE FRONT DESK FOR THIS INFO - I WANT IT IN MY ROOM ! ! ! ! ! ! ! ! !

    Posted byHotelStaff
    July 01, 2015
    Thank you for your feedback Tim. We have taken it very seriously. I agree with you, It was time for new uniforms. After reading this review, I ordered new shirts for our entire team. It was a company wide decision to do away with guest room directories. Our typical Candlewood Guest loves to use the Internet to find out what is going on here in New Braunfels. We also encourage the guest to ask our staff. As a group, we enjoy sharing our favorite places with our new friends. Once again, I appreciate your comments. Thanks for making us better as a team. Keith, GM
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    Candlewood Suites

    By

    June 22, 2015

    My overall experience at this Candlewood Suites was great, the only small issue was with the internet was a little slow but still was able to accomplish everything I needed to. From the time we checked in to the time we checked out the staff was excellent. The rooms are clean and well maintained. We would recommend this place to anyone.

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    Nice Hotel. Comfortable Stay.

    By

    June 18, 2015

    platinumelite

    Clean, well managed, perfect for the business traveler. Full kitchen in room is very nice. Excellent location for traveling in and around New Braunfels.

    Posted byHotelStaff
    June 20, 2015
    Thank you so much for your kind words Kevin. We love our Platinum Guests! We look forward to seeing you again soon. Keith Mire, GM
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    Just OK.

    By

    June 03, 2015

    I wasn't overly impressed with this hotel. The common areas and guest rooms were very clean, but the hotel kind of had a worn-out feel. There was a very funky smell on the second floor, and it seemed permanent. In all seriousness some air freshener might be useful.

    However, the rooms were spacious and offered all the amenities you would need for an extended stay.

    Here are the specific issues I had with the hotel. When I checked in I asked if there were any upgrades (king bed vs. queen bed) available for my Platinum status with IHG which guarantees upgrades based on availability. I was told no but was simultaneously looking at the IHG app which showed rooms available. I think it was just laziness because my keys were already programmed and it was just easier to say no.

    The other issues were with the room itself. If your room is towards the front of the hotel, you are facing a very loud highway. You can partially drown out the noise with the A/C unit, but not completely. The guest room doors also slam shut, so whenever anyone leaves/enters their room, you're woken up.

    Lastly, the night before I checked out I requested a late check and he guy at the front desk confirmed it for 2PM. The next morning around 11AM I got a call from the front desk. The lady just said "Are you staying over?". I didn't understand and she said confrontationally, "Are you staying another night or checking out?" I explained I had a late checkout and she just said ok and hung up. I thought her attitude was rude. And then just minutes later housekeeping knocked on my door and 3 seconds later tried opening my door to come in.

    There's obviously some maintenance and employee issues that should be worked out at this property. Their standards don't seem to be in line with the rest of the IHG program.

    Posted byHotelStaff
    June 04, 2015
    Hi Mr. Murray, I truly appreciate you bringing these issues to my attention. We certainly did not live up our own expectations. I will personally retrain our staff on these issues. We hope for another chance to earn your business. Keith Mire, GM
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