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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    81%
    Recommend This Property

    Overall Experience

    4.1

    based on 65 reviews
    81%
    Recommend This Property

    Ratings Breakdown

    65reviews

    • 5 Stars
      37
    • 4 Stars
      11
    • 3 Stars
      7
    • 2 Stars
      7
    • 1 Stars
      3

    Great hotel staff and accomodations

    By

    March 26, 2015

    club

    This was our second time staying at Candlewood Suites in New Iberia, La. Your hotel is very nice and your staff is to be highly commended. We especially enjoyed the roominess and spaciousness of our suite. We frequent the New Iberia area about four times a year and plan on making Candlewood Suites our destination. Thanks for having a great hotel!

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    wallace hatcher

    By

    March 19, 2015

    Thing would have been ok if not for the remodeling

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    Kind of dirty and loud appliances

    By

    March 08, 2015

    club

    I was there for one night on business. The air conditioner and refrigerator both ran very noisy. I could also hear doors slamming and people talking in the hallway.

    The sink was not cleaned from the last person. It appeared that the tables and other surfaces were not properly wiped (sticky and gross).

    Posted byCustomerCare
    March 17, 2015
    Dear Big Sal, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry your stay was not as comfortable as it could have been due to the noise challenges you have encountered. We do have an excellent housekeeping team that keeps guest rooms sparkling, however, we do apologize for the lack of cleanliness you experienced in your room. We appreciate your feedback as this enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Again, many thanks for the feedback and our apologies for the shortfalls. Sincerely, Connie D Case Manager IHGCare
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    Clean Room and Reliable Internet

    By

    March 02, 2015

    platinumelite

    Friendly, room is clean, internet is very reliable.

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