Rated 4.6 out of 5 by 97
Rated 5.0 out of 5.0 by Dot Dot comfortable bed and guest services
I always enjoy staying with Holiday Inn questions were very acturate Much more to offer than other hotels I've stayed. Would choose Holiday Inn over others
September 15, 2014
Rated 5.0 out of 5.0 by middle aged blonde lady better than expected
Really loved the saltwater pool. Beds were good, Location easy, breakfast was a little over the top on carbs. Nice people.
September 5, 2014
Rated 4.0 out of 5.0 by RLAESS Nice place but get to breakfast early
This is a nice hotel and the staff is really nice. My only complaint is that they lady who takes care of breakfast starting putting stuff up 10 minutes before breakfast was over. I think if a meal is over at 0930 then that is when and employee should be shutting it down and no earlier.
September 4, 2014
Rated 3.0 out of 5.0 by vjell Room quality
Room stinks. Musty smell in room and hallway.
Mattress sinks. They need to be replaced.
September 3, 2014
Rated 5.0 out of 5.0 by karen0612 Great location and amenities
The room was spacious and the complementary breakfast was great for myself and family. Hotel was clean. Swimming pool was nice.
September 1, 2014
Rated 5.0 out of 5.0 by Cajun Man Great value
Had a great time, enjoyed the stay and all the extras. The staff where very friendly and kind. No complaints at all with this stay.
August 30, 2014
Rated 5.0 out of 5.0 by Thomas281 Easy Off and Easy On
First time staying at this location for work venture. Check in and check out was painless, fast and easy. Hotel is in a good location right off 90; vending area has a great selection with a variety of drinks, snack and frozen dinner meals as well as ice cream selection if your not in the mood to venture out to a restaurant!
August 28, 2014
Rated 5.0 out of 5.0 by Footloose in Texas Great hotel
A very pleasant stay. If there was a down side, it was the slippery shower/tub. Seniors beware.
I did enjoy our visit to New Iberia in large part due to the very good accommodations.
I recommend it.
August 28, 2014
Rated 5.0 out of 5.0 by MSgranny5 Home away from home!
Holiday Inn Express New Iberia-Avery Island is everything you want a hotel to be while traveling. Clean, fresh, friendly staff, just an overall home away from home.
August 27, 2014
Rated 5.0 out of 5.0 by Madlin113 Great hotel to relax and have a good time
Clean rooms, good temperature in the rooms, breakfast station - excellent. The 5-7 attention to the guests of the hotel very appreciated.
August 25, 2014
Rated 4.0 out of 5.0 by dabbagui Two reservation for Just one person?
I surprised to get two reservation in my name while I have only one reservation.
Hopefully next time will be ok.
August 24, 2014
Rated 3.0 out of 5.0 by btraveller77 Breakfast saved the day
Between getting keys to the wrong room, the A/C not working and the carpet being soaking wet I did not have many nice things to say.. But they do serve a good breakfast!
August 22, 2014
Rated 5.0 out of 5.0 by Retired 2012 Great Stay
Everything went good at this hotel and if I'm back in the area I will stay here again.
August 21, 2014
Rated 5.0 out of 5.0 by LouisanaCajun Very Nice
Very nice and fairly new property.
Several restaurants nearby.
August 16, 2014
Rated 5.0 out of 5.0 by Albert59 Clean hotel great staff
I was very impress with how clean the hotel overall was clean and staff was very friendly
August 12, 2014
Rated 5.0 out of 5.0 by holly-ra My Favorite Place to Stay in New Iberia!
I have stayed at this hotel so many times that the night staff knows me and checks me in when they see me walk through the door. I always feel welcome and the rooms are always spotless and comfortable. Breakfast is hot and fresh and check-out is a breeze. This place is hands down my favorite hotel, and I have stayed at my fair share of hotels, Holiday Inns as well as competitors.
August 11, 2014
Rated 5.0 out of 5.0 by Soonerman39 Quiet, Comfortable, and Convenient
Really enjoyed the convenience of this location in relation to my customer base. I was upgraded to a suite due to a booking error at the front desk for no additional charge. Breakfast had ample choices and the free happy hour provided a nice relaxing way to unwind after a long day of travel.
August 11, 2014
Rated 5.0 out of 5.0 Great hotel, comfortable and great Staff
My wife and I enjoyed our stay at the hotel for a couple of days while we toured Avery Island. Upon arrival, we were greeted by a cheerful and helpful staff at the front desk. We asked for a couple of local restaurants that serve excellent Cajun entres' and they suggested R
August 8, 2014
Rated 5.0 out of 5.0 by JanieDoe Great stay!
We enjoyed everything about the New Iberia Holiday Inn! Our stay was great, the staff was great, and the hospitality was awesome! I recommend this Holiday Inn Express for everyone staying in the area!
August 8, 2014
Rated 5.0 out of 5.0 by Phil&D Great Hotel and Staff
My wife and I arrived in the area to visit Avery Island. Upon arrival, we were greeted by and checked in by a friendly and helpful Hotel Staff. We asked for a couple of nice 'Cajun Restaurant's that they could suggest. They recommended R&M Boiling Point and Landry's. Both provided excellent cuisine and friendly and prompt service. Our room was comfortable and we rested well. Great job by the housekeeping department!
Thanks again for the great hospitality!
August 6, 2014
Rated 5.0 out of 5.0 by trouthook great service
The staff at the front desk were extremely helpful. Also gave suggestions for dining in area. Received room upgrade as platinum member, a first.
July 24, 2014
Rated 5.0 out of 5.0 by Dola621 Very comfortable bed and great service!
My husband and took what was supposed to be a couples night stay to new iberia for him to work June 18. The couple of nights turned into almost four weeks real quick, staying until jul 9. Our extended stay at this Holuday Inn and Suites were extremely enjoyable. They all were very quick to accommodate us in any way they could. I enjoyed the pool while my husband worked and it too was very pleasurable! Thank you HI&S staff for making our long trip very welcoming!!
July 24, 2014
Rated 5.0 out of 5.0 by LaBlue67 Wonderful surprise!
I had pretty much decided years ago that I would never stay at a Holiday Inn again. We took a chance after reading all of the positive reviews. We figured..."it's just one night". I can honestly say this Holiday Inn was a shockingly wonderful surprise.
Our room was clean and the beds were extremely comfortable! The staff were helpful and friendly. I have a new opinion of Holiday Inn!
The only negatives were because of the person above us...I think they may have been a giant. The other was a little bit of traffic noise. But the hotel is right next to a highway. To be convenient, you are going to have traffic noise. But it wasn't terrible.
This was a very pleasant experience!
If you need a place to stay in New Iberia, this is the place to stay!
July 23, 2014
Rated 5.0 out of 5.0 by Vic2040 Great Service
The service is great and the costumer service is one of the best that I've expirience
July 21, 2014
Rated 2.0 out of 5.0 by ROTCTruckVet Smokey Rewards
I do not drink and do not smoke. and this was my first use of a reward nights stay.
this stay was book on my mobile phone and was a Reward night stay. The agent informed me if I cancelled the stay then, I would be billed the amount of stay instead simply losing points. in addition, I was told that the details of the room would be discussed at the desk upon my check in. Upon arrival, the the staff member smoking out front then informed me that the only room available was a smoking king suite. the room was fair following a good application of Fbreeze.
the following Morning my breakfast was limited due to the fact i failed to dine prior to 0900, no eggs boiled or scramble then meat removed at 0915 and when question if more would be prepared. asked why we the guest are dining late instead of early, when pressed remind that the staff has other roles to perform.
i was surprised that through my travels and stay that I have heard that reply. If rewards night stay equal less excellent service. i will think twice before using points.
July 21, 2014
Rated 4.0 out of 5.0 by 1969Tigers Great Southern Hospitality!!!
I was in New Iberia for my 45th High School Reunion and during my stay I felt safe and was treated with the utmost professionalism and courtesy. The ladies working the front desk were "awesome". I will definitely make sure to stay at this hotel when I am back in town. One more thing, the "free" breakfasts were great - the cinnamon rolls and coffee were the best.
July 12, 2014
Rated 5.0 out of 5.0 by stepmom of the bride Wonderful Visit
I booked over 10 rooms for family members attending our daughters wedding. The staff over the phone during this process was very helpful. Upon our arrival we were greeted warmly, the staff was very friendly and accommodating. The rooms were clean, well cared for and large and the amenities very nice. My only complaint was the bathroom lighting was not quite bright enough for me but overall our family enjoyed their stay and had wonderful things to say about your hotel,
July 9, 2014
Rated 5.0 out of 5.0 by tntcreel2001 Excellant Experience
We went for softball tournament. Staff was helpful and courteous! Pool was clean for the children! Comfortable beds and pillows! Would recommend to anyone!
July 9, 2014
Rated 5.0 out of 5.0 by kyzle Comfortable bed and friendly staff
The bed and pillows are wonderfully comfortable. Staff is super nice. Breakfast and drinks are great. Ask for a room that does not face the highway, it can be noisy at times.
June 30, 2014
Rated 1.0 out of 5.0 by Richardhick Employees
5 Person staying in a Queen Suite, they refused to let us have only three sets of towels etc. Front desk was not nice at any of the shifts. The employees at this Hotel surely seemed to not enjoy their jobs.
June 29, 2014