Rated 4.4 out of 5 by 387
Rated 3.0 out of 5.0 by lewis55 Comfortable bed and great service.
It would be a 10, if you do the cleaning and housekeeping on daily basis and improve your cupboard. Also improve bathroom conditions.
July 24, 2014
Rated 5.0 out of 5.0 by NYTraveler14 Great location and staff!
Very nice and reliable staff! There's a small full kitchen in my room (fridge, microwave, stove, cooking appliances, etc.). There's a small convenient store at the lobby. Free wifi. Very clean room and bathroom. The location is perfect to get to Times Square!
July 23, 2014
Rated 5.0 out of 5.0 by mrbald314 Great costomer service
Very good customer service. Rooms were in great condition, and a very friendly atmosphere.
July 23, 2014
Rated 4.0 out of 5.0 by RTPT Only blocks from Time Square main attractions
Staff was very friendly, however this is one of the smallest Candlewood Suites I've ever stayed. Ok for only 1 guest and wifi was intermitting
July 20, 2014
Rated 2.0 out of 5.0 by nope272727 Not worth it for the price offered
Sorry, but you have 1 Queen bed in your room w/ a recliner. 90% of hotels in the real world offer at least 2 twin beds. Because of this massive problem we had to split our families between Candlewood and Crowne Plaza which is another IHG property and their experience was fantastic.
We will never stay here, nor will I recommend this place.
The staff - Monica, Ronnie, Nyjeah (sp?) were wonderful and did their best hence the 2 star.
July 18, 2014
Rated 5.0 out of 5.0 by sandyg53 extremely convenient, quiet secure location
A very good place to stay for all the sights of New York and convenient for the subway or walking..
The kitchen facility in fhe room was very convenient for making a healthy breakfast and keeping our liquid refreshments cold.
The reception staff were very helpful when we enquired how to get anywhere, etc, and when we requested clean towels they were there within a few minutes.
It was very quiet and we got a good night's sleep.
The only slight derogatory remark was that the fridge was a bit noisy at night.
July 16, 2014
Rated 5.0 out of 5.0 by BillSeth Totally wonderful
When I go to New York City I would not consider staying anywhere but the Candlewood Suites. Everything about the hotel is perfect. The front desk ( Allyson, Kathy, Monica, Karlos, Bennie, etc.) are fantastic.
They greet you with a smile and it never disappears your entire stay. The location is perfect. Housekeeping is awesome- everything is crispy clean. When you meet any person on the hotel staff ( halls, elevator, etc. ) a big hello and can I be assistance follows- great staff training.
Super hotel!!!! Way to go.
July 15, 2014
Rated 5.0 out of 5.0 poor internet
i like every thing about the hotel with eceptation of internet, it is very poor and slow. i couldn't do my job online.
July 15, 2014