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Rated 4.4 out of 5 by 383 reviewers.
Rated 2.0 out of 5.0 by Not worth it for the price offered Sorry, but you have 1 Queen bed in your room w/ a recliner. 90% of hotels in the real world offer at least 2 twin beds. Because of this massive problem we had to split our families between Candlewood and Crowne Plaza which is another IHG property and their experience was fantastic. We will never stay here, nor will I recommend this place. The staff - Monica, Ronnie, Nyjeah (sp?) were wonderful and did their best hence the 2 star. July 18, 2014
Rated 5.0 out of 5.0 by extremely convenient, quiet secure location A very good place to stay for all the sights of New York and convenient for the subway or walking.. The kitchen facility in fhe room was very convenient for making a healthy breakfast and keeping our liquid refreshments cold. The reception staff were very helpful when we enquired how to get anywhere, etc, and when we requested clean towels they were there within a few minutes. It was very quiet and we got a good night's sleep. The only slight derogatory remark was that the fridge was a bit noisy at night. July 16, 2014
Rated 5.0 out of 5.0 by Totally wonderful When I go to New York City I would not consider staying anywhere but the Candlewood Suites. Everything about the hotel is perfect. The front desk ( Allyson, Kathy, Monica, Karlos, Bennie, etc.) are fantastic. They greet you with a smile and it never disappears your entire stay. The location is perfect. Housekeeping is awesome- everything is crispy clean. When you meet any person on the hotel staff ( halls, elevator, etc. ) a big hello and can I be assistance follows- great staff training. Super hotel!!!! Way to go. July 15, 2014
Rated 5.0 out of 5.0 poor internet i like every thing about the hotel with eceptation of internet, it is very poor and slow. i couldn't do my job online. July 15, 2014
Rated 5.0 out of 5.0 by 2 nd visit and will come again If lucky enough to get to New York again will stay here again. So central to every where 10 mins tops from Times Square. So easy to walk to almost everywhere you are supposed to see. Staff very helpful.even has a safe in the room, this is new since last visit. If you want " full service" this might not be your choice, but if like me you don't mind making your own bed, pulling the duvet up how hard is that. Very comfortable bed small efficiency kitchen facilities great for a quick cereal breakfast and bring in a take out. Next road over many delis and little stores selling fruit etc also restaurants. July 13, 2014
Rated 5.0 out of 5.0 by Start of 2014 Vacation Excellent experience at Candlewood Suites which gave us a great start to our US Vacation. Facilities and staff were excellent and the hotel is great value for money. We WILL return to Candlewood Suites, Times Square again in the future. Thank you. July 12, 2014
Rated 5.0 out of 5.0 by Excellent Stay in NY! Choosing the Candlewood Suites was one of the best choices I have made in regards to a hotel in a long time. Loved every minute in New York and it was made possible by having a great place to call home away from home :-) July 12, 2014
Rated 2.0 out of 5.0 by Don't cut your stay short or you'll pay dearly! Hotel room was great. Bathroom a little dated. Security in the hotel was great. Quite room. Staff upon early check out were unreasonable! July 11, 2014
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