Rated 4.4 out of 5 by 230
Rated 4.0 out of 5.0 Some peace in the frenzy of New Yrok
This two-night stay was the final leg on a tour of NE USA my wife and I made. We arrived in New York on Thanksgiving. The hotel was located sufficiently far enough away from the frenzy of Times Square. Central Park, Fifth Avenue, the Hudson are all within walking distance. Admittedly, West 39th Street isn't as plush as the west-side or east-side of Central Park but I would happily stay again.
December 4, 2013
Rated 5.0 out of 5.0 by Walter2013 Perfect for our needs
We had an excellent stay at Candlewood suites. Very clean, very convenient Location, friendly and helpful personnel, comfortable bed, well equipped kitchenette..
December 3, 2013
Rated 5.0 out of 5.0 by GaGaJ "Sweet" mini-condo near Time Square
Candlewood Suites was a pleasant surprise for our first time stay. Location near subway (2 blocks) and Times Square (6 blocks). We felt like we had rented a studio apartment for a week. Great bed and bedding, kitchenette had 2 burner stove, microwave, fridge with icemaker, and sink. Room was spotlessly clean and quiet. Even had a view of Empire State Building. Priced very reasonably and staff friendly and accommodating.
November 29, 2013
Rated 4.0 out of 5.0 by Hank70 good service
I stayed in the hotel for 3 days. The location is very good, close to everything.
For some reason, I smell that somebody was smoking in the hotel. It is supposed to be smoking-free hotel.
November 27, 2013
Rated 4.0 out of 5.0 by Canucks123 Great location in NYC
This is our first NYC visit and first time staying in a Candlewood Suite. The hotel is near Port Authority Station so super convenient for taking the subway. Time Square, restaurants and shopping are also close by although the hotel is in a pretty quite area.
We didn't use the kitchen to cook a full meal but it was great for making a quick breakfast every morning. The free guest laundry facility is a plus as we did used it once.
Couple of minor deficiencies:
- the fridge was making some noise as some other reviews mentioned
- we complained to the Front Desk a couple of times about smelling smoke in the washroom (maybe from the room next door?), the first time a guy came up and squirted some deodorizer but it didn't really help, our call a few days later was totally ignored
Overall we enjoyed our stay at this hotel and would recommend it.
November 27, 2013
Rated 3.0 out of 5.0 by Rubenss Godo location, godo shower
Bad i nternet service, bad i nformation about parking.,bad staff, amennities off.
November 20, 2013
Rated 5.0 out of 5.0 by Rad64 Candlewood Sweet (haha)
The Candlewood Suites was a great place to stay and very convenient for midtown Manhattan including Times Square, Empire State Building and Macys etc. The room was clean and big enough for the two of us with ample room to do any cooking (although we didn't) The only complaint was the fridge was a bit noisy at night. The staff were attentive and helpful especially Kathy. All in all I would definitely recommend this hotel for it's convenience and comfort.
November 18, 2013
Rated 1.0 out of 5.0 by meanchat Last stay was atypical, but very frustrating
I have stayed in this hotel many times and have usually had a pleasant stay. Unfortunately, on my last visit, I woke up in the middle of the night with a sore throat and eyes burning. The hotel was painting some of its rooms and the smell of paint really permeated to my floor. I had to pack up my belongings and move to another room in order to be able to breathe at 2:00 in the morning. This was most inconvenient as I had an important meeting the following morning. I called the GM the day after my stay but did not hear back. I'll stay here agian as the froint desk staff including Sam has been very helpful in the past, but guests shoudl eb warned about this type of work going on during their stay.
November 18, 2013