Rated 4.4 out of 5 by 389
Rated 3.0 out of 5.0 by NeerjaS Small place only good for business travellers
Very small and dark corridors leading up to the rooms. The corridors were noisy and the lobby was a mess. Automated main doors opened every second someone passed by making the lobby air conditioning ineffective. Not recommended for families.
July 25, 2014
Rated 4.0 out of 5.0 by Jackie129 Good hotel for a short stay
Very nice facility with very helpful and friendly staff both in reception and housekeeping.
Only negative thing is that bad location considering proximity to Bus terminal. Not very clean streets and crowd gave you not a good feeling but the hotel was safe and felt good to be there.
July 25, 2014
Rated 3.0 out of 5.0 by lewis55 Comfortable bed and great service.
It would be a 10, if you do the cleaning and housekeeping on daily basis and improve your cupboard. Also improve bathroom conditions.
July 24, 2014
Rated 5.0 out of 5.0 by NYTraveler14 Great location and staff!
Very nice and reliable staff! There's a small full kitchen in my room (fridge, microwave, stove, cooking appliances, etc.). There's a small convenient store at the lobby. Free wifi. Very clean room and bathroom. The location is perfect to get to Times Square!
July 23, 2014
Rated 5.0 out of 5.0 by mrbald314 Great costomer service
Very good customer service. Rooms were in great condition, and a very friendly atmosphere.
July 23, 2014
Rated 4.0 out of 5.0 by RTPT Only blocks from Time Square main attractions
Staff was very friendly, however this is one of the smallest Candlewood Suites I've ever stayed. Ok for only 1 guest and wifi was intermitting
July 20, 2014
Rated 2.0 out of 5.0 by nope272727 Not worth it for the price offered
Sorry, but you have 1 Queen bed in your room w/ a recliner. 90% of hotels in the real world offer at least 2 twin beds. Because of this massive problem we had to split our families between Candlewood and Crowne Plaza which is another IHG property and their experience was fantastic.
We will never stay here, nor will I recommend this place.
The staff - Monica, Ronnie, Nyjeah (sp?) were wonderful and did their best hence the 2 star.
July 18, 2014
Rated 5.0 out of 5.0 by sandyg53 extremely convenient, quiet secure location
A very good place to stay for all the sights of New York and convenient for the subway or walking..
The kitchen facility in fhe room was very convenient for making a healthy breakfast and keeping our liquid refreshments cold.
The reception staff were very helpful when we enquired how to get anywhere, etc, and when we requested clean towels they were there within a few minutes.
It was very quiet and we got a good night's sleep.
The only slight derogatory remark was that the fridge was a bit noisy at night.
July 16, 2014