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Rated 4.4 out of 5 by 373 reviewers.
Rated 5.0 out of 5.0 by Candlewood made our trip greater Candlewood supplied us with everything we needed, being away from home, considerate, courteous and friendly staff, and no matter what time of day or night, the staff was always the same. The room had everything we needed. The location was right in the middle of everything, which was great for visitors. We never felt scared or threatened. March 21, 2014
Rated 5.0 out of 5.0 by clean and friendly I would recommend this hotel to everyone! Clean, friendly and for the location, it was a great price!! March 20, 2014
Rated 5.0 out of 5.0 by Excellent Place to Stay This property was centrally located and a great value for the price paid. Room was spacious and comfortable with a compete kitchenette. Staff was very friendly and helpful. March 18, 2014
Rated 5.0 out of 5.0 by Good Value The location is very convenient only 5 blocks from train station. Taxi was very reasonable to/from Penn Station. Great restaurants, bars, and shopping nearby. Heater/A/C was pretty noisy, refrigerator was noisy but we were usually so tired it didn't disturb our sleeping. It was great to have laundry facilities without a charge (detergent is extra). I would suggest that the front desk have menus to nearby restaurants for guest to look at before going out. Overall, we enjoyed our stay and would defiinitely recommend. March 17, 2014
Rated 4.0 out of 5.0 by Great staff, nice kitchen, room ok I appreciate having a kitchenette in the room ... that is very nice. It takes awhile for the hot water to get to the shower ... you will want to turn on the water and let it run for awhile (go do something else and come back to check to see if it is hot yet). The pillows are not large enough ... it is hard to sleep with them. The coffee pot does not match the coffee maker in room 2003 ... so be careful, the coffee leaks out of the top of the coffee maker instead of dripping into the pot. The heating/cooling system is loud. The staff is amazing ... each of them try hard to make you feel welcome. March 16, 2014
Rated 4.0 out of 5.0 by great location Great location - good rooms- studio apartment. Posibility for changing towels but no cleaning (6 days) Free internet access Good value for money. March 12, 2014
Rated 5.0 out of 5.0 by Great Hotel This hotel met my needs very well. It was extremely close to Broadway so I could walk to shows, but also very quite when I needed to work in my room. I had problems with my fridge on my second day. After finding it could not be fixed, the maintenance man, Jose, hauled a completely different fridge up to my room to replace the broken one within the hour of me telling the front desk i had a problem. I would stay at this hotel again even if it isn't a long extended stay like my recent trip. March 11, 2014
Rated 4.0 out of 5.0 by Good location and good price The location of this property is great. Close to the Port Authority and Times Square, and at the time of year when I booked, it was priced very fairly. March 10, 2014
Rated 5.0 out of 5.0 by Comfortable room, reasonably priced in a great location It is sometime difficult to find a room with space and modern conveniences in midtown at this price point. The staff were always courteous and never failed to inquire about our stay when met in the hall, elevator, etc. If you are looking for hotel type amenities, E.G. daily maid service, this is not the place for you; but if you don't mind making your own bed, you get a great place to stay for a lot less money! March 6, 2014
Rated 5.0 out of 5.0 by Loved it! We enjoyed our stay in the new York Candlewood Suites. The front desk, especially Monica, were friendly and helpful. March 5, 2014
Rated 4.0 out of 5.0 by A very good choice! Comfortable atmosphere. We liked it very much. The kitchenette in the room is great. The room is not really a suite. It is a room with a kitchenette in it. There is not a lot of walking space. The staff is wonderful and extremely acomodating. The room is not too bright. But it's OK. If both elevators are working it would be much better. The convenience is great with free coffee, and stuff to buy like frozen dinner, snacks, ice cream, etc. Lots of stuff. My ipad would not connect with the WIFI. But i wasn't in the room much, except for sleeping. Comfortable furniture. We would stay there again, overall we liked it a lot. March 5, 2014
Rated 5.0 out of 5.0 by Great value for location The location was in adequate walking distance to Times Square, and the valet parking was very convenient. We would definitely stay at this hotel in the future when visiting NYC. March 4, 2014
Rated 5.0 out of 5.0 by Excellent hotel, staff and location Highly recommend and plan to stay here every time in NYC. March 3, 2014
Rated 5.0 out of 5.0 by good value good value for new york. has small kitchenette with stove, microwave and fridge so you can fix food for yourself as dining out is expensive. walk to time square is not that far but you do have to pass several "adult" stores on the way. February 26, 2014
Rated 4.0 out of 5.0 by Great location with friendly and courteous staff. Really like this area when in NYC. It's ease of access to Times Square and all points "tourist" is great. Very nice to have free laundry and gym!! Many great restaurants in the area. Nice to see that welcoming blue light shining over the entry door when getting in late! February 25, 2014
Rated 2.0 out of 5.0 by Left the hotel and stayed elsewhere The room was very noisy, street noise, Heat pump noise and fridge noise. I had to unplug the fridge and turn off the heat pump to sleep. Internet and TV stopped working, and after repeated requests to the front desk were not fixed before I changed to another hotel. When I walked to the local grocery store, the area the hotel in was felt unsafe to walk in after dark. February 24, 2014
Rated 4.0 out of 5.0 by Decent accomodations One night stay. Fulfilled my purpose for the trip. February 21, 2014
Rated 5.0 out of 5.0 by wonderful stay The staff was friendly and helpful. The room was clean and a good size. The bed was comfortable. We were able to check in quickly and when we experienced a problem with a running toilet, were switched immediately to another room of the same size. Checkout was easy and they stored our luggage for us while we enjoyed our activities in the city. February 18, 2014
Rated 5.0 out of 5.0 by Great hotel and experience This was a great experience! Room was really good and bigger than expected. Staff was really nice and very friendly. Amazing location! February 16, 2014
Rated 5.0 out of 5.0 by good location, good service, nice room, friendly staff suited our needs at an affordable price. liked the little kitchen very convient bed and linens very comfortable February 13, 2014
Rated 5.0 out of 5.0 by New Home-Away-From-Home This property will be my new go-to hotel when staying in Manhattan. The staff was friendly, yet very professional. The room and amenities exceeded my expectations with a large room and well-stocked kitchen. Very convenient location to Times Square theaters, restaurants, Penn and Grand Central stations, and other New York hot spots. Requested and received a room with an excellent southern view on the 29th floor. I stayed for an extended weekend leisure trip and would highly recommend this property. February 13, 2014
Rated 1.0 out of 5.0 by Pet fee The pet charge for 2 dogs of. 150.00 for 2 nights was excessive I will be looking for other options as I travel frequently with my dogs most hotels do not charge such a high price The girl at the front desk who checked us in was not very knowledgable February 13, 2014
Rated 4.0 out of 5.0 by Great service and location Stayed for 8 nights and it was a great location close to Javits. February 9, 2014
Rated 5.0 out of 5.0 by Great Value in Great Location Can't believe how much I got for the price I paid. Great room in a super convenient location to Times Square. February 6, 2014
Rated 5.0 out of 5.0 by Excellant We were in town for the Super Bowl Game. The price was far better than any other hotel in the area. The location was Excellent for attending Super Bowl Blvd activities. Only 3 short blocks to all the action. Location was very close to the train station for travel to the game. The valet parking seemed a little expensive, however I suppose it was similar to other parking in the city. The valet service was fast and efficient. February 5, 2014
Rated 5.0 out of 5.0 by Visited for super bowl First time at a Candlewood and we were very pleased. The front desk staff were very helpful with suggestions for fun during our stay. We usually stay at Crowne but will be looking out for Candlewood locations during our travels. The room was nice although small as most NYC locations, the fridge was nice to have and the popcorn in the microwave was a welcome touch. February 5, 2014
Rated 5.0 out of 5.0 by Great location Hotel is located a few blocks from 42nd and 8th ave. Rooms were very clean and bedding and towels were above average in quality. This is a relatively small hotel with only six rooms per floor. There was never a wait for elevators and there were very few if any floor stops once you got on. This is an extended stay hotel so you have to pay $15 extra if you want your room cleaned. February 5, 2014
Rated 5.0 out of 5.0 by Great service Excellent location. Staff very kind and helpful. Suite rather small. Refrigerator quite noisy.. February 4, 2014
Rated 4.0 out of 5.0 by Great Value in heart of NYC/Times Square Great value for price and location. Close to Times Square. February 4, 2014
Rated 5.0 out of 5.0 by Great place/great deal I was able to get a great rate at the last minute and it was so worth it. Everything was clean, everyone was polite and helpful, and we had a quiet night of rest! Great place to stay. February 3, 2014
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