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Rated 4.4 out of 5 by 384 reviewers.
Rated 5.0 out of 5.0 by good location, good service, nice room, friendly staff suited our needs at an affordable price. liked the little kitchen very convient bed and linens very comfortable February 13, 2014
Rated 5.0 out of 5.0 by New Home-Away-From-Home This property will be my new go-to hotel when staying in Manhattan. The staff was friendly, yet very professional. The room and amenities exceeded my expectations with a large room and well-stocked kitchen. Very convenient location to Times Square theaters, restaurants, Penn and Grand Central stations, and other New York hot spots. Requested and received a room with an excellent southern view on the 29th floor. I stayed for an extended weekend leisure trip and would highly recommend this property. February 13, 2014
Rated 1.0 out of 5.0 by Pet fee The pet charge for 2 dogs of. 150.00 for 2 nights was excessive I will be looking for other options as I travel frequently with my dogs most hotels do not charge such a high price The girl at the front desk who checked us in was not very knowledgable February 13, 2014
Rated 4.0 out of 5.0 by Great service and location Stayed for 8 nights and it was a great location close to Javits. February 9, 2014
Rated 5.0 out of 5.0 by Great Value in Great Location Can't believe how much I got for the price I paid. Great room in a super convenient location to Times Square. February 6, 2014
Rated 5.0 out of 5.0 by Excellant We were in town for the Super Bowl Game. The price was far better than any other hotel in the area. The location was Excellent for attending Super Bowl Blvd activities. Only 3 short blocks to all the action. Location was very close to the train station for travel to the game. The valet parking seemed a little expensive, however I suppose it was similar to other parking in the city. The valet service was fast and efficient. February 5, 2014
Rated 5.0 out of 5.0 by Visited for super bowl First time at a Candlewood and we were very pleased. The front desk staff were very helpful with suggestions for fun during our stay. We usually stay at Crowne but will be looking out for Candlewood locations during our travels. The room was nice although small as most NYC locations, the fridge was nice to have and the popcorn in the microwave was a welcome touch. February 5, 2014
Rated 5.0 out of 5.0 by Great location Hotel is located a few blocks from 42nd and 8th ave. Rooms were very clean and bedding and towels were above average in quality. This is a relatively small hotel with only six rooms per floor. There was never a wait for elevators and there were very few if any floor stops once you got on. This is an extended stay hotel so you have to pay $15 extra if you want your room cleaned. February 5, 2014
Rated 5.0 out of 5.0 by Great service Excellent location. Staff very kind and helpful. Suite rather small. Refrigerator quite noisy.. February 4, 2014
Rated 4.0 out of 5.0 by Great Value in heart of NYC/Times Square Great value for price and location. Close to Times Square. February 4, 2014
Rated 5.0 out of 5.0 by Great place/great deal I was able to get a great rate at the last minute and it was so worth it. Everything was clean, everyone was polite and helpful, and we had a quiet night of rest! Great place to stay. February 3, 2014
Rated 5.0 out of 5.0 by Good Stay Good location. It had a little kitchen. The room was clean and neat. February 3, 2014
Rated 5.0 out of 5.0 by Great experience in NYC We stayed for five nights in NYC. This Hotel is located very central. Room and bathroom are clean and comfortable. The stuff is very warm and friendly. I stayed here for the 2nd time. Thank you! February 1, 2014
Rated 5.0 out of 5.0 by Love everything about the Hotel Everything is first class about the Candlewood Suites. When you arrive you are met at the counter by a staff that is second to none. From Allison to the other staff they are all welcoming and make you feel at home. They exude a "can-do" attitude The housekeeping is first rate. The rooms are always extremely clean and in top shape. The Candlewood Suites are my only choice when I go to NYC. Great Job!!!!!! January 30, 2014
Rated 4.0 out of 5.0 by Great place to stay in NYC This hotel is situated in the perfect location, and costs probably half what others in the area cost. The staff is friendly and responsive, and do their best to make you comfortable. I did have some problems with the hot water in the shower, but they sent someone up (twice) to try to fix it. Might have been more because of the frigid weather we were experiencing. Still a great value, and I would definitely recommend it to anyone. January 30, 2014
Rated 5.0 out of 5.0 by Candlewood Suites Employees Care! My three night stay was perfect. The staff was so friendly and I felt they really cared, The room was so clean and the small touches were appreciated. The bed was so comfortable and there were more than enough towels in the bathroom. My request for a quiet room was fulfilled. I had stayed last year at this location and returned because I had been pleased with that visit. Also close to the train so I could go everywhere. January 29, 2014
Rated 5.0 out of 5.0 by Location, Location, Location Location was great. Two blocks from Unified auditions and 4 blocks from the theater. Location was great. January 29, 2014
Rated 5.0 out of 5.0 Great value Right in the heart of town, clean, comfy and near all the sights. January 24, 2014
Rated 4.0 out of 5.0 by Great location good choice when visiting NYC for its location. The kitchen is convinient for a breakfast. But it is better to enjoy the restaurant in NYC. The check in time is only after 3pm. Had to wait a long queue if earlier than that. January 18, 2014
Rated 5.0 out of 5.0 by Great place to stay First of all , it was the perfect location. Super close to everything- Times Squares, great restaurants, the theatres and so forth. The staff were very friendly and helpful! The room was small however very effecient and comfortable. My husband and I loved the little kitchenette!! It was perfect! January 17, 2014
Rated 3.0 out of 5.0 by Ok Small room. Good Price. Not best quality. Needs to be renovated. It was ok. I would probably not stay again. It was kind of dingy. They had a good price and it was right at Times Square. It was simply ok. January 14, 2014
Rated 5.0 out of 5.0 by great welcome, location, resort facilities and staff! great location (1 block off Port Authority), welcoming and professional staff, very good hotel facilities (free laundry, gym, free coffee, little convenience shelf) made ours a comfortable and pleasant stay. our room was fully equipped with quality appliances, powerful wi-fi, desk and a functional kitchenette. my wife and I are thankful to the staff for a great help to solve a discomfort after a jungle rough experience !! definitively a place to suggest ! January 13, 2014
Rated 5.0 out of 5.0 by A gem right near Times Square A great location, huge room (by Manhattan standards). Just over one block (down 9th Ave) from the southwest entrance of the Port Authority. Once inside you can walk underground to the Times Square subway station and access many subway lines, no matter the weather. The kitchen was nice to have, and included high quality cookware and dishes. Bathroom seemed recently remodeled/updated. The overall building is narrow - only 6 rooms per floor, so it is really quiet. The cable channel choices were basic, but the rooms have a DVD player and there is a lending library at the front desk in case there was nothing you wanted to watch on TV. Front desk has a holding room for luggage after check out or if you arrive early. January 11, 2014
Rated 5.0 out of 5.0 by Very clean staff very nice and helpful would love to come back again There is no reason not to stay here. Well worth the stay January 11, 2014
Rated 5.0 out of 5.0 by Stay at Candlewood Suites Great hotel - a great bargain in the center of NY. The rooms were very comfortable and clean, The staff was always courteous and promptly dealt with requests. Its proximity to the theatre district the subway and the rest of midtown Manhattan made for a great experience. I will be back there on subsequent business or pleasure trips to NY January 11, 2014
Rated 4.0 out of 5.0 by Oglesby Birthday Visit January 03, 2014, my husband had a hard time getting the hot water to run in the shower. We called the front desk and the maintenance man came right away and fixed it. The maintenance man was very nice. (I didn't get his name.) We were in room 210. The rug was a bit worn and needs repair. Overall the room was clean, but I did find hair on the bathroom floor when we initially arrived. I was not happy with the white male manager on duty Saturday January 04, 2014. I visited the front desk and asked him if I could make arrangements to have my vehicle brought to the front at 8AM the next morning for check-out. He asked me if I had called the telephone number on my ticket. I went upstairs to my room and looked at my ticket and there was no telephone number on it to call. I became very upset and took the ticket downstairs to show him. He changed his story and stated that "I" miss understood him. He then told me that all I had to do was call downstairs to the front desk 30 minutes before I wanted to check out to have my vehicle brought around in a timely manner. My husband and I notice that the staff counted large sums of money at the front desk during the evenings. Not only did they count this money, but they waited on customers at the same time?! We thought this was crazy! They were advertising that they had this money. I felt that they were making themselves easy targets for robbery. January 10, 2014
Rated 5.0 out of 5.0 by Muy recomendable Excelente atención del personal. Llegué en época de cancelación de vuelos y siempre estuvieron atentos a que no me quedara sin hotel. Lo recomiendo mucho. January 9, 2014
Rated 5.0 out of 5.0 by Best hotel deal in Manhattan! As an experienced New Yorker, I am always skeptical when a hotel is priced cheaply and is located Midtown. Candlewood Suites has shown me that sometimes you CAN find a great deal at a great price. The room was in an incredibly quite location for Midtown and within a stone's throw of Times Square. I would recommend this hotel for any seasoned traveler who is interest more in price and comfort than status and frills. January 9, 2014
Rated 5.0 out of 5.0 by The best hotel experience of my life. Everything from the minute I arrived to the minute I left was flawless. Used to stay in Sacacus Candlewood all the time but figured I would give Times Square a try and I can sincerely say that I will never be returning to Sacacus. (Even though the stay there was great,nothing compared to this one!) The rooms were more than expected, I felt as though we were at home. There was great service from the front desk to the house keeping. Everyone was extremely friendly and helpful. There was not one thing to complain about- not even the price! I have already and will continue to recommend this hotel to friends and family for the future. Best hotel experience of my life and this is coming from an individual that has traveled all over the country staying in rooms everywhere for all sorts of reasons. The hotel contributed to a GREAT end to 2013 and has given me a positive outlook on for 2014. Thank you thank you thank you! January 7, 2014
Rated 5.0 out of 5.0 by Hospedaje 27-dic NYC Muy buen hotel, esperaba que tuvieran desayuno incluido en el hotel y que me hicieran la limpieza de la habitación, pero en general cumplio con mis expectativas. January 6, 2014
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