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Rated 4.4 out of 5 by 510 reviewers.
Rated 5.0 out of 5.0 by Holiday stay at candlewood I really liked the staff. They were polite and helpful. Especially, Francisco the maintenance engineer who was so gracious and prompt when we had problems with the cable and the tv. I did however, have problems when booking this trip with the rewards program. They had me staying in Chelsea instead of NYC Time Square and it took me two days and speaking with three different people before we finally got it straightened out. Also, the fact that several of these booking agents could barely speak English so it was very difficult in the communication process. December 18, 2014
Rated 5.0 out of 5.0 by Great Service Nothing bad to say my stay was very relaxing and comfortable. December 17, 2014
Rated 4.0 out of 5.0 by Resumen Personal de servicio excelente (Mucamas, Botones, y Técnicos para solucionar problemas). Muy mala recepción del personal femenino que hay en la recepción. El personal masculino excelente. Siempre me hablaron en español !! Perfectamente aseado y cama confortable. Buena caja de seguridad y buena iluminación de la habitación December 17, 2014
Rated 5.0 out of 5.0 by Great Value! Great Stay! I cannot say enough good things about this hotel. It's 3 blocks from times square. A very short walk. Nice size for New York. And having a fridge and microwave in your room for storing and warming up leftovers is priceless. The room and bathroom were very clean. The staff was always so friendly and helpful. They even let us late checkout since our flight was leaving later in the afternoon. We will definitely be staying here again on our next visit to New York. You should too. December 15, 2014
Rated 5.0 out of 5.0 by real over all nice place out standing place was very pleased the beds where nice location is great close to every thing you want to do in NY December 15, 2014
Rated 5.0 out of 5.0 by Great staff and service Outstanding staff at this location. Very friendly and bent over backwards to meet my needs. Location is close to Times Square - 5 to 10 minute walk. Plenty of choices for good food close by. December 15, 2014
Rated 3.0 out of 5.0 by This one is ok but I would not consider it in the Times Square area The location is in the Garment District rather that Times Square. The room size is adequate and in good repair. Be aware there will be no room cleaning during your stay however you may ask for fresh towels. I found it interesting that no lotion is supplied although there was bar soap and shampoo/conditioner combo. Staff are eager to assist. Noise level is minimal. We did like the ability to have a kitchenette so we didn't have to eat every meal out. Refrigerator is a nice size and dishwasher is nice. December 14, 2014
Rated 5.0 out of 5.0 by Economic alternative Perfect alternative to higher value brands plus a microwave and a dishwasher. If you're self-employed or have a limited budget, this is the perfect solution. December 11, 2014
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