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Rated 4.4 out of 5 by 487 reviewers.
Rated 1.0 out of 5.0 by Was not impressed Ist time staying at a candlewood Suites and was really not impressed by this hotel. Only one of the two elevators was working, the other was very slow and unreliable. we had no heat in our room, only Air Conditioning,it was 30 degrees outside and very cold in our room. The free coffee in the lobby was undrinkable, very nasty. On the plus side, the room was clean, and the front desk people were friendly. The location is good and close to many attractions. I do not recommend staying in this Hotel. November 24, 2014
Rated 5.0 out of 5.0 by First trip to New York Excellent location. Friendly and helpful staff. Upper floor room was really nice with all the amenities of a suite and a great view! Appreciated the colorful decorations for Halloween. November 23, 2014
Rated 5.0 out of 5.0 by Very good hotel Great location, relatively large room by NYC standard, clean kitchen with all necessary appliances and utensils. Staffs are friendly and helpful. Overall, a very pleasant hotel for new york city tourist -- I am local but have been booking many other hotels for friends visiting NYC and seen the rooms. This hotel would likely be one of my top recommendation especially for family and extended stay. November 23, 2014
Rated 5.0 out of 5.0 by Great service/great location A friend recommended a stay here; it was definitely many times better than my last stay at the hotel located directly across from Penn Station (I won't book a room at that last place again). The service at Candlewood was among the best I've run across in all my years of traveling. The room was outstanding, and the bed was absolutely great to sleep on. The cost per night was expensive, but if I need to stay near Times Square again I will definitely look first to stay at Candlewood. November 19, 2014
Rated 3.0 out of 5.0 by Average convenient hotel At the right price, competes with the rest, Sadly I paid too much. November 18, 2014
Rated 1.0 out of 5.0 by Not Satisfied Wasn't the best comfortable stay, room was dirty from the smell to the bed sheets and pillow. November 17, 2014
Rated 5.0 out of 5.0 by great stay the staff was great no problems with this hotel at all November 17, 2014
Rated 4.0 out of 5.0 by Comfortable place to stay and good location. I stayed here for two nights. It was pretty comfortable. Staff were very friendly and the room was very neat. I was pleasantly surprised. I was within walking distance of the Javitz Convention center, Times Square, shopping, etc. I enjoyed that. I was, however, disappointed to hear I had to pay extra for housekeeping services. If I had stayed longer, that would have been a deal breaker. November 17, 2014
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