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Rated 4.4 out of 5 by 423 reviewers.
Rated 5.0 out of 5.0 by A safe hotel in a handy location After my third visit here, I'm still very happy to continue to stay at the Candlewood Suites. It is handy to Times Square and the theatres, just three short blocks from the Port Authority Bus Terminal for airport transfers, and also within ten minutes' walk from Penn Station and Macy's. Despite its central location, it is very quiet, and I have always had a very peaceful night's sleep here. Moreover, they staff run a tight ship and so I feel very safe here. I enjoy the courteous touches of free wi-fi and free gym and laundry for guests. Most of all, the staff have been consistently courteous and helpful. September 4, 2014
Rated 4.0 out of 5.0 by Quick weekend get away! The hotel was perfectly situated near all the activities we planned for our long weekend. Upon our late check-in, the staff was very friendly and helpful and really seemed to genuinely care about our needs. Our room was clean with no issues. September 3, 2014
Rated 5.0 out of 5.0 by Gem tucked quietly away but close to Times Square Nice lodging close to Times Square but removed from the noise of Times Square. Easy access to subways and eateries . Excellent courteous and friendly staff. Having a mini kitchen ( refrigerator, microwave, stove, and coffee maker ) is a HUGE bonus. Price is a bargain compared to others in the area. Room is average size but has everything you need. Having a recliner with a TV that has a good selection of programming was really nice. Plan to stay on future visits :) September 3, 2014
Rated 5.0 out of 5.0 by Great Stay Loved the cleanliness and the kitchenette. Close to many fabulous restaurants. September 1, 2014
Rated 4.0 out of 5.0 by Excelentes suites Buena ubicación, muy buen trato del personal, buena limpieza (aunque deberían agregarse más limpiezas diarias), buenos productos de higiene, facilidad para lavar su ropa, buen equipamiento de la cocina. Sería bueno disponer de un lugar común que sirviera para comidas ligeras con productos propios, fuera de la suite (por ejemplo, para ofrecer un café a una amistad o pariente). August 28, 2014
Rated 5.0 out of 5.0 by My Highest Recommendation It is always wonderful to find a place that knows what customer service is, and I found that place with Candlewood Suites New York City Times Square. The staff genuinely wanted to make sure that our stay was comfortable and without any issues. Our room was clean, comfortable, and suited us just fine. These are small rooms, so I cannot recommend more than two people to share a room. The location was perfect for us: We were in town for a couple of shows on Broadway, and also to visit friends down in the Village. We were a couple blocks away from a large number of subway lines and never had a problem getting anywhere. We customers need to remember that this hotel is an extended-stay hotel. They do not offer daily housekeeping services, but if you ever need spare towels or fresh linen, they are there 24/7 to provide. Also know that they take their 3:00 PM check-in policy very seriously and so should we, the traveling public. Do not expect to show up at 9:30 AM and get a room. Oh, if they have one available, you will get it; it's just that they very well may not have one available at that time. August 27, 2014
Rated 5.0 out of 5.0 by convenient location This location was very conveniently located to all the activities we planned during our stay. Only cab we took was from the airport to the hotel. Everything else was within walking distance even the train station. August 27, 2014
Rated 5.0 out of 5.0 by One night- great location for Time Square Great location to Time Square. Checked bags before and after check in-out. Help with taxi for airport. Helped with Subway to 911 Museum. August 27, 2014
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