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Rated 4.4 out of 5 by 444 reviewers.
Rated 2.0 out of 5.0 by Don't cut your stay short or you'll pay dearly! Hotel room was great. Bathroom a little dated. Security in the hotel was great. Quite room. Staff upon early check out were unreasonable! July 11, 2014
Rated 4.0 out of 5.0 by Great location I ended up at this hotel through a package I booked and compared to other hotels I have stayed in around the same area, I found my room spacious and really appreciated the kitchenette. I didn't so much like the floor I was on or that I ended up with a handicap accessible room but staff were kind in providing me options although I chose to stay in the same room. I found the hotel policies to be very accommodating and the staff friendly. July 10, 2014
Rated 5.0 out of 5.0 by Excellent hotel conveniently positioned We stayed for three nights in New York, and could not have been better accommodated. The hotel is very near Times Square, and just opposite a superb Italian restaurant where we ate every night. The room was comfortable and well supplied with (e.g.) coffee etc. July 10, 2014
Rated 5.0 out of 5.0 by Excellent property In the midst of high priced NY hotels, Candlewood Suites stands out as an excellent choice at an excellent price. July 6, 2014
Rated 5.0 out of 5.0 by Great Hotel for the $$$ Great hotel - close to Times Sq - Super friendly and helpful staff Very Clean and well maintained. July 5, 2014
Rated 5.0 out of 5.0 by excellent people and excellent place to stay It was an excellent experience. Professionality and kindness, two of the most important attribute for an excellent place like this. Thank you very much. We hope to be there in owr next trip to NY. July 4, 2014
Rated 5.0 out of 5.0 by Great hotel Ronnie was friendly, professional, and a pleasure to work with. July 3, 2014
Rated 5.0 out of 5.0 by Super clean Good value for money, great to have a kitchenette, despite construction work going on next door, the room was remarkably quite. On arrival noiced that the overbasin light in bathroom had blown. Called reception - it was fixed within 5 minutes. Spotless condition. Very fasy connected internet. Appreciated the DECAF coffee available at all times in the Cupboard downstairs. Bed July 3, 2014
Rated 5.0 out of 5.0 by Convienient and Clean Weekend Very clean and comfortable with courteous staff located convieniently close to the theatre district and Times Square. July 2, 2014
Rated 5.0 out of 5.0 by Nice location Stayed here for 3 weeks in June 2014 while on a business trip. Hotel is located perfectly between 8th June 30, 2014
Rated 4.0 out of 5.0 by Comfortable & convenient I loved the bathroom the most, big & clean. Location was convenient & great staff. June 26, 2014
Rated 5.0 out of 5.0 by Great location Came across this hotel on TripAdvisor and not knowing anything about the area we took a chance. We were very happy with the convenience/location of this property as it was only a couple of blocks from the Bus Terminal and Times Square. I would highly recommend this property for anyone heading to the Times Square area of NYC. June 26, 2014
Rated 4.0 out of 5.0 by Convenient, safe location My wife and I enjoyed a 4-night visit to NYC just to play. This property met our needs. It was convenient to Times Square (about 5 blocks) and the subway (3 blocks). Was OK value for NYC. We felt safe walking the area at night. The only complaint was that the hotel does not provide daily housekeeping; beds are not made, trash is not picked up, towels are not provided without request. When towels were requested, the staff responded quickly and professionally. The property is well-maintained. If we return to NYC, we will consider staying here again. June 25, 2014
Rated 5.0 out of 5.0 by Excellent location and great service from staff! Staff was amazing as they catered to each need that came up. Location of the hotel is great as we took the train into Penn Station and hotel is located only blocks away. June 24, 2014
Rated 3.0 out of 5.0 by comfortable bed overall it is fine, a basic hotel with a small shop. the pictures on the website make the room to be larger than it is. there is no housekeeping during the stay , no replen of toiletries eother. June 23, 2014
Rated 4.0 out of 5.0 by tenntraveler Hotel is clean. Easy to get cabs and get around. Staff was nice. Had to wait an hour and 1/2 to get room. Bill was correct. Overall, good stay. I stay here when I can. June 22, 2014
Rated 3.0 out of 5.0 by Good Location at a Fair Price The Hotel was centrally located to all the main attractions that NYC has. The staff was friendly and the place was clean. June 18, 2014
Rated 1.0 out of 5.0 by Poor staff, inflexible Staff was inflexible with emergency changes. Manger was unrepsonsive June 17, 2014
Rated 5.0 out of 5.0 by Great service The location and inclusions were above our expectations June 15, 2014
Rated 5.0 out of 5.0 by A great choice in New York I've stayed here a few times and it always impresses. The staff are great: very friendly, professional and hard working. I emailed ahead of arrival to ask for a room away from a lift. They replied fast and took care of it. Whenever I went past the desk, they smiled and said hello. What a pleasant relief from the always-snarling city outside The rooms are big by NY standards and have all you want. The recliner chair is comfortable. The queen bed might be a bit cozy for two but I was by myself and found it very good. The Candlewood bedding has got odder and odder over the years. It now includes the quite unhygienic practice of putting a duvet between two sheets (rather than in a proper duvet case). As a European this has always struck me as rather unpleasant (if the sheets come loose in the night, your skin is in touch with a duvet that cannot be cleaned between every guest stay). I bring my own silk duvet cover as bugs can't dig their way through silk. I can't blame Candlewood, though -- lots of American hotel chains do this and not many Americans seem to complain. The laundry has lots of machines and is free. The gym is small and not well equipped but there is a Mid-City gym two blocks away that you can use for $15 a day I'm not a big fan of the location -- Times Square is the centre of the tourist tat trade but it was convenient for my meetings and convenient for Penn Station (about 8 blocks away with trains to both JFK and Newark). The traffic in the area is frequently near gridlock. There are no good supermarkets nearby (that I could find) but there is a good one at 8th and 52nd (with a great natural market -- Waverly -- just across the street) June 15, 2014
Rated 3.0 out of 5.0 by Price Price was too high for quality of hotel. The price should have been lowered or we should have been given better accomodations. June 10, 2014
Rated 5.0 out of 5.0 by Perfect beds and helpfull staff With no special expectations we were surprised to get a great accomodation in the centre of a bustling city for a reasonable price June 9, 2014
Rated 5.0 out of 5.0 by Purple horse and purple ballerina My stay @ Candlewood was lovely and the true part of the vacation that made the city feel comfortable , so that when I was out of my room I was ready for adventure , because I knew that I would return home in the evening to Candlewood...and my sweet kitty who also loved her stay; she is a little depressed now that we are back home for a long time...Thank you ...EDY Chromie thinks nyc should have off-track betting!!! June 6, 2014
Rated 5.0 out of 5.0 by Great NYC hotel option Great location and pricing. Convenient to Times Square, subways and restaurants. June 5, 2014
Rated 5.0 out of 5.0 by Excellent facility No noise on the floor; next to the elevator, but never heard it. Very convenient location in Times Square. June 4, 2014
Rated 4.0 out of 5.0 by Towel storage The rack for the towels was in the shower which seems to be a poor location as any towels not used must be removed prior to using the shower. June 3, 2014
Rated 4.0 out of 5.0 by Expectativas satisfechas Un hotel económico, sencillo, bien atendido, limpio, muy bien ubicado. June 2, 2014
Rated 5.0 out of 5.0 by Excelente Cumplió las expectativas que teníamos del hotel. Está cerca de lugares estratégicos en la programación de nuestro viaje y la habitación estaba en muy buen estado. June 1, 2014
Rated 5.0 out of 5.0 by NY for a family visit Trying to find an affordable hotel in the theater district for 8 people isn't hard hard if you try Candle wood suites. The staff helped with directions, a late night diner, taxis, even transportation back to the airport. It was convenient, affordable, clean, safe and one of my best stays in NYC. May 27, 2014
Rated 5.0 out of 5.0 by great value loved the location and price will definitely stay there again May 27, 2014
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