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Rated 4.4 out of 5 by 433 reviewers.
Rated 4.0 out of 5.0 by zentrales Hotel sehr gute Lage für einen Städtetrip, freundliches Personal und gute Zimmergröße und Ausstattung May 5, 2014
Rated 3.0 out of 5.0 by No extra towels, broken elevator and no price guarantee Don't bother trying to have the price guarantee acknowledged by Candlewood Suite on their website. After providing all the information and a rate cheaper at another hotel on the same street for the same days, I never received any acknowledgement either way. We we were checking out we had to wait over 20 minutes for an empty elevator to come since one was broken and everyone was using just one on a Sunday morning. Needless to say, it took forever because it stopped at every floor picking up people or really, NOT picking up people, since we were smashed into it. The front desk did not apoligize for the broken elevator or let us know when or if it would be fixed. Seven of us stayed there that weekend and we probably will shop around a little better before staying again. May 5, 2014
Rated 5.0 out of 5.0 by NY stay for leisure Very convenient location, very quiet for a hotel which is almost at Times Square, reasonable price, kitchen in the suite, plenty of nice places to eat right next to the hotel: I definitely recommend this one. May 5, 2014
Rated 5.0 out of 5.0 by Convenient location, comfortable and good service I chose this hotel because it was close to Times Square and was reasonably priced. I particularly liked the kitchenette and the comfy bed as I stayed for 10 days and could self-cater for most meals. The staff are friendly and helpful and quickly attended to the small issue I had with room facilities. May 2, 2014
Rated 5.0 out of 5.0 by Good value, convenient location, wonderful staff We were very satisfied with our stay here. The room was clean, the hotel was quiet and in a very convenient location, and the staff were incredibly friendly, welcoming and helpful. And the price was very reasonable for NYC (plus there is a AAA discount). We didn't realize that sheets are only changed / maid service comes to the room weekly, not daily - I'm sure that info was available, but we didn't notice it - but that really wasn't a problem; if anything, it was a convenience not to have to pick up each day for the maid service. And having a full kitchen was a very nice amenity. My only issue was how loud the AC and refrigerator were when they cycled on - both rattled and made quite a racket. But it was "white noise" and we got used to it (and turned up the TV). I would recommend this hotel to others. April 29, 2014
Rated 4.0 out of 5.0 by NYC Auto Show Visit The Candlewood was the perfect place. The staff was very welcoming and helpful. At check in I was VERY impressed with the information I was presented with and especially the attitude of the young lady that checked me in. Room was clean, quiet and comfortable. As someone that travels extensively I highly recommend this property. April 28, 2014
Rated 4.0 out of 5.0 by Slept Well / Friendliest Staff Great welcome from the reception staff. Good comfortable bed. Convenient location in the heart of New York City. April 27, 2014
Rated 5.0 out of 5.0 by Great location, clean facility and helpful staff Easy walking distance to Times Square, the rooms were clean and quiet, staff was helpful. Would stay here again and highly recommend it to friends. April 24, 2014
Rated 5.0 out of 5.0 by Good hotel for staying while visting New York or New Jersey We stayed for 5 nights and we can say: Good hotel for staying while visting New York or New Jersey. All people were friendly and helpfull. Kitchenette was very good, although we only used the Microwave. Only the air conditioning was too loud. April 24, 2014
Rated 5.0 out of 5.0 by Comfort at the Candlewood Great hotel- great location- staff friendly and helpful- would go back and stay there any time April 20, 2014
Rated 5.0 out of 5.0 by Excelent Great property, Staff very Friendly! Would stay here again. The suites are clean and large enough for two to live. We have been here a week and staying over a month. April 20, 2014
Rated 5.0 out of 5.0 by Great room and location for a NYC hotel This hotel was an ideal type of room and an ideal location for us during our visit. The suite feature of having a kitchenette was great. The room was clean as was the bathroom. The hotel staff was very friendly and willing to help in any way. We definitely will stay at this hotel on our next visit. It was just what we were looking for and met all our needs. April 18, 2014
Rated 4.0 out of 5.0 by Great All rounder I used this hotel as the second part of a recent trip to New York. The location is great for exploring much of Manhattan on foot, but quiet enough to get a good night's rest. The kitchen and other amenities make it great for staying in if you want to. April 17, 2014
Rated 5.0 out of 5.0 by Great location This is a great hotel if you want to be near Time Square, attractions and shopping. Although the rooms are small there is plenty of closet space, great if you want to make a meal, it has a full refrigerator, stove top & dishwasher, large tv, wireless. Staff we're very pleasant and helpful. We would recommend this hotel. The Shorts April 16, 2014
Rated 5.0 out of 5.0 by Comfortable Bed, and Helpful/Friendly Staff The Kitchenette was perfect, and suited all of our needs. The beds were very comfy, and their was hardly any outside noise that could be heard. The shades really helped to block out the light while sleeping, and the heat and air worked great! The bathroom at least in our room should have been set up differently. The towel rack was located inside the back of the shower, and stuck out pretty far, which caused me and my fiance to hit our heads on it a few times! The toilet paper holder was located outside the back of the shower, and the water pressure was so hard that it blasted out the back of the shower and soaked the roll of toilet paper! The water pressure wouldn't have been so bad if they had different shower heads, but unfortunately the shower heads that were on there, left you feeling like you had been blasted with a fire hose! But if that's that's the only downside, then i'll take it! I would still highly recommend this hotel, and will def stay here again! April 15, 2014
Rated 5.0 out of 5.0 by Honeymoon in New York The location, value for money and comfy bed make this a great hotel, but the friendly front desk staff, stocked food cupboard, clean laundry room and good tv channel selection make it a hotel I will visit again. We are going to NY again in a few months, probably before the Holidays, and without doubt we will be booking in there again. We spent over 2 weeks in Florida, lying about the hotel, eating far too much and enjoying the sun and, when it came time to go to NY for a more organised holiday, this hotel had everything we needed. April 14, 2014
Rated 5.0 out of 5.0 by Saved my trip I decided to stay here after a friend had a fall out with her roommate in NYC. Candlewood Suites saved my trip. They were very accommodating and great for the price. I would definitely recommend... April 13, 2014
Rated 5.0 out of 5.0 by Very enjoyable stay I enjoyed my stay very much at the Candlewood Suites. The location was great.... The room was great.... But what made it so special was the friendliness of all the staff....nothing was too much for them. April 12, 2014
Rated 5.0 out of 5.0 by Very Clean and Friendly The experience was fine and the location brilliant. The staff were excellent, friendly and informed about everything. Top marks all round! April 7, 2014
Rated 3.0 out of 5.0 by Manager unhelpful. Manager Monica extremely unhelpful. Day manager was awesome! April 6, 2014
Rated 5.0 out of 5.0 by Location, location, location This location worked well for me and my colleagues. Everyone was comfortable and well attended to (when asked). Thanks Sam, Yohanna, and others. April 5, 2014
Rated 3.0 out of 5.0 by Great Location - Can Step it Up a Bit. Good value and location. I don't think the sheets were changed after the last guest..... April 5, 2014
Rated 4.0 out of 5.0 by Made our stay comfortable and enoyable. Made our stay comfortable and we were able to enjoy our New York trip. April 4, 2014
Rated 4.0 out of 5.0 by Good Hotel just Internet suffers This is a good property with excellent staff. Every thing is good except the internet. Wired internet did not work and they gave me a option to change room which is painful and Wireless was flaky April 1, 2014
Rated 5.0 out of 5.0 Pleasant Stay I really had a lovely stay in the suites, I found everything I want from a hotel, a washing machine, a gym, fast elevators, a full kitchen in the room, a really comfortable bed, a TV with many channels and a great staff attitude. Although there is no daily housekeeping, but you will find everything you need for a whole week. One more thing, it is very close to the heart of Times Square but the parking is very expensive. March 30, 2014
Rated 5.0 out of 5.0 by Clean and cozy studio apartment We chose the hotel based on price and location for a wedding and were pleasantly surprised. Full kitchenette was a nice amenity for a longer stay. Staff were few but friendly. Put the Holiday Inn 32nd Street to shame. March 28, 2014
Rated 5.0 out of 5.0 Gracias NYC CW Suites La ubicacion, limpieza, organizacion y atencion del personal, asi como del Concierge, fueron excelentes, realmente recomendaria y volveria a este hotel. Muchas Gracias March 27, 2014
Rated 5.0 out of 5.0 by Location Great location. Comfortable rooms . Most of the people who worked there were helpful and friendly. March 27, 2014
Rated 4.0 out of 5.0 by stay at Candlewood staying at Candlewood is good but not always acceptable March 26, 2014
Rated 5.0 out of 5.0 by friendly and a great location I loved the location of this hotel. It was safe, you can walk everywhere and their are tons of great places to eat. The staff was always helpful and friendly, no matter what shift was there. March 22, 2014
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