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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.4

    based on 579 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    579reviews

    • 5 Stars
      366
    • 4 Stars
      146
    • 3 Stars
      29
    • 2 Stars
      18
    • 1 Stars
      20

    New York

    By

    April 15, 2015

    We stayed at Candlewood based on the reviews.
    We were not quite sure what to expect as the price was very reasonable. We found the location was great, we walked everywhere and also took the subway. The hotel staff was very helpful and willing to make our stay great.
    They only have weekly room service but we actually found this nice. It was more private and if we needed anything
    it was available. We will be back and recommend to our friends.

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    Good value in NYC

    By

    April 15, 2015

    club

    Good value in NYC. Near Time Square. The small kitchen is a plus.

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    Great location and service

    By

    April 12, 2015

    platinumelite

    Hotel is in a great location near Port Authority and times Square, used the hotel as a stop over before we headed to Lake placid snowboarding, Hotel rooms are good size even with the kitchen, could do with a bit off a upgrade
    but all kitchen amenities are there and it has a secure in room safe, rooms facing the street on the higher floors have a great view of the city especially the Empire State Building.

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    Affordable price/ great location/ clean rooms

    By

    April 12, 2015

    club

    I am very very pleased with my stay here. My room had a kitchen with fridge, sink, and stovetop. My room was clean, the shower water got nice and hot when I needed hot water and the shower pressure was nice and strong. The hotel staff were very kind and made me feel welcome. There was a parking garage right across the street with competitive rates and the hotel is located close to time square. The renovations make the hotel look nice and clean. I had free wi-fi and a ice maker in my room built into the fridge. The residents all seemed to come from very diverse backgrounds and the staff members at the hotel were super respectful to all residents and really took the effort to make everyone including other residents that I observed feel appreciated and welcomed.

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