Rated 4.4 out of 5 by 444
Rated 5.0 out of 5.0 by popop44 AMAZING
My husband and I were so impressed by the courtesy and helpfulness of the staff. With no exception every staff member we encountered was gracious and smiling. Our room was clean, comfortable and very quiet. Having the refrigerator and microwave was a nice bonus. We were close to the action and to the trains. Kudos to management for hiring the right people. I believe you cannot train people to be nice to customers, it must come from within. I will be singing your praise to all my friends.
September 27, 2014
Rated 5.0 out of 5.0 by coola-sg good location
i love the hotel, easy access to train station and time square, broadway. friendly stuff.
good choice for weekend stay.
September 25, 2014
Rated 5.0 out of 5.0 by nycneversleeps Great service and location in the heart of Times Square
Great customer service team and location. It's only a few blocks away from the Port Authority Bus Terminal, various subway entrances and of course, Times Square.
Airport Shuttles abound. I recommend NYC Airporter as it was very affordable in comparison to others and has a pickup point at the Port Authority Bus Terminal on the 42nd St side. Passes through twice an hour. When time is of the essence, you'll be glad to have this tip in mind.
September 24, 2014