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  • 1 877 CANDLEWOOD
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:10
  • Service Animals Allowed



  1. English

Pet Policy

Pet Policy

Pets allowed with nonrefundable fee. 75.00 for 1 to 6 nights and 150.00 for 7 or more nights. Each pet must weigh less than 75lbs. Pet agreement must be signed at check in. Record of complete up to date vaccinations required. Call hotel for details.
Pet deposit amount  75.00  USD  per stay



  • Car Parking Available
  • Valet parking is available off premises for $55 USD per day with no in and out privileges.
  • Valet parking fee  ( 55.0 USD )


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Suites



  • Total number of rooms:188
  • Total number of suites:188
  • Total number of rooms with only one bed:188
  • Total number of non-smoking rooms:188
  • Total number of rooms for the physically challenged:10
  • Interior corridor
  • Total number of floors:32
Let our Times Square Hotel be your Home Away From Home Located at the "Crossroads of America", the new, all-suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip
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Let our Times Square Hotel be your Home Away From Home Located at the "Crossroads of America", the new, all-suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace and free high-speed, wireless Internet access. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers a free 24-hour fitness center. We are a 100% non smoking hotel. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. Check out our great, extended stay New York City hotel deals.
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Our all-suites hotel features suites with comfortable plush bedding, a fully equipped kitchens which include a refrigerator, stovetop, microwave, dishwasher, cookware, dishes and utensils, a spacious workspace and complimentary high-speed Internet access. This unique Candlewood Suites is an excellent and economical value compared to other hotels in the Times Square area.

Guest Reviews

Rated 4.4 out of 5 by 702 reviewers.
Rated 5.0 out of 5.0 by great location I come in to Penn Station and the short walk enables me to avoid Taxis. Loved the roomy room, clean bath, and great heat adjustments. The breakfast was spectacular. November 18, 2014
Rated 4.0 out of 5.0 by Great hospitality Your staff were very helpful and pleasant . Only problem we had was the ride you booked for us to the airport DID NOT show up. Next time we will know to get our own taxi. Location is very good. November 17, 2014
Rated 4.0 out of 5.0 by Wonderful 4 Night Stay Stayed at numerous Holiday Inn Express in different countries so knew what to expect. Wasn't disappointed.Room very clean although small but didn't spend much time in it. Good location close to Penn Stn.and walking distance to Times Square. Would definitely stay here again. November 17, 2014
Rated 2.0 out of 5.0 by Great stay It was a great stay, the service was good and area was nice! November 16, 2014
Rated 5.0 out of 5.0 by Location Great experience here. close to shopping and Madison Square Garden. November 16, 2014
Rated 5.0 out of 5.0 by Great Choice for NYC Great location, close to subway, comfortable rooms and beds, very courteous staff and AWESOME breakfast choices. November 15, 2014
Rated 4.0 out of 5.0 by Surpassed my expectations I was greeted with a very friendly staff, a comfortable room, and close to where I needed to be. My room was quiet and clean. I was very satisfied! November 13, 2014
Rated 4.0 out of 5.0 by Keine Probleme alles Gut Der Titel sagt es. Man hat das bekommen was man erwarten durfte aber auch nicht unbedingt mehr. Leider war jedoch der Frühstücksraum sehr klein, so dass wenn viele Gäste dort waren man keinen Sitzplatz finden konnte. Das Personal war äusserst hilfsbereit und immer freundlich. Das ist positiv zu erwähnen. Allg. konnte man sogar in dem Zimmer in dem ich war, am Aufzugschacht, recht gut schlafen. Nur wenn man wach war konnte der Aufzug etwas nerven. Zudem könnte die allg. Ausstattung der Möbel aufgepeppt werden. Nicht falsch verstehen, das Mobiliar ist sauber und gut aber designtechn. nicht auf der Höhe. Hierbei handelt es sich aber nur um eine persönliche Meinung. November 13, 2014
Rated 3.0 out of 5.0 Small Room The room and bathroom were small. Some of the television stations broke up and froze, making them unwatchable. Breakfast area was very congested in the mornings. Did not get value for cost of room. Came back from being out all day and found the room had not been cleaned yet. Asked to get room cleaned by 2 p.m. for the remainder of the stay. Smokers stood outside front doors causing us to have to walk through the stench of cigarette smoke to exit the hotel. November 13, 2014
Rated 4.0 out of 5.0 by Pleasant stay at a very convenient location The hotel provides an excellent base for visiting New York. Self service breakfast is included which is a bonus. Room was slightly cramped for 3 of us, but well maintained and serviced, although the air conditioning unit was rather noisy. Didn't spend a lot of time in the room - mostly out sightseeing. Free wifi was welcome. Breakfast room busy at times, but manageable with good selection of food. Availability of tea and coffee from the breakfast room at any time was appreciated. Staff very helpful and friendly. Would recommend as a good base - if you want luxury you need to go elsewhere and probably pay a lot more! November 13, 2014
Rated 5.0 out of 5.0 by Great location, really responsive staff I was in town for a conference at Jacob Javits and so the location of the hotel was great, as well as being close to Penn Station. The rooms do not come with fridges and when I wrote the manager late at night, she responded almost immediately and the staff brought it within the hour. November 12, 2014
Rated 5.0 out of 5.0 by cleanliness Everything was clean. The coffee was excellent and consistent among all Holiday Inns. November 11, 2014
Rated 5.0 out of 5.0 by Very friendly welcome and room upgrade great location and comfortable quiet room. I was welcomed as a Platinum member and given a room upgrade and the usual goody bag. Good value for Manhattan. Did not use the complimentary breakfast so I cannot comment on its quality. I would recommend this hotel November 10, 2014
Rated 5.0 out of 5.0 by Clean, Convenient We had to make last minute travel plans and assumed we'd have to either stay at an inconvenient location or over pay, but were surprised to find this Holiday Inn Express location in MidTown. The staff was courteous, the room was clean and the price was right. What more can one say? November 10, 2014
Rated 5.0 out of 5.0 by Excellent service The HI Express MSG is a great place to stay with wonderful employees who really treat you well! November 10, 2014
Rated 5.0 out of 5.0 by Great hotel, great location! Not my first stay at the HIE, MSG and won't be my last....! It has everything you'd expect from the brand in a good location just off 7th. The rooms aren't big but they're bigger than most midtown hotels in the same price range and certainly well furnished, clean and comfortable. I was in a room on the 9th floor facing 29th street but didn't notice any noise whatsoever at night. Complimentary breakfast is great with a wide range of hot & cold options and the staff are fantastic - friendly and helpful....what more could you ask! All in all a very pleasant stay! November 9, 2014
Rated 4.0 out of 5.0 by Großartiger Service Wie immer, der Service war großartig und die Lage ist perfekt, um zu Fuß alle Teile der Stadt November 8, 2014
Rated 5.0 out of 5.0 by SO CLEAN AND FRIENDLY Please refer to my prior entry as I wrote SO much that I do not wish to write it all again! :) Thank you! November 8, 2014
Rated 5.0 out of 5.0 by Very Good Hotel Everything was perfect!! Comfortable beds, wonderful pillows, very good breakfast, fabulous 24 hours free coffee and water, very good location, friendly reception and very convenient baggage storage. I really recommend it! November 8, 2014
Rated 5.0 out of 5.0 by Great Service and convenient location The staff was great at this hotel. Very friendly and helpful. Room is small like all hotel rooms in NYC but very comfortable and clean. November 6, 2014
Rated 5.0 out of 5.0 by Great service and great hotel This was our second trip to New York in 3 years and our second stay at this hotel! We returned because of the great service and a great breakfast! We gather that a hotel breakfast in New York is a bit of a rarity, so this was an added bonus. The selection of food was excellent. The eating area got a bit crowded, but there was only one day out of 4 that we couldn't get seated. Coffee was available at all times which was much appreciated. Our rooms were clean and very comfortable and the beds were extremely comfortable! The staff on reception were polite and very helpful. Housekeeping staff did a great job also and always said hello when passing. The location is great, just a couple of blocks from Madison Square Gardens and Penn Station, and easy walking distance to the Empire State, Macys and Times Square. It was easy to get the subway to Lower Manhattan and to Central Park. I would definitely use the hotel on future trips and have already recommended it to a friend who is planning a visit next spring. November 4, 2014
Rated 5.0 out of 5.0 by Wonderfully clean and great breakfast selection Pleasantly surprised at the cleanliness of the entire hotel as well as the friendliness and politeness of the staff. The breakfast selection was incredible (hot and cold food selections). Thank you. Will definitely stay here again. November 3, 2014
Rated 5.0 out of 5.0 by Super Staff - Hosekeeping I really was thrilled at how easy - and responsive - housekeeping was when we left clothing in a drawer...one quick all after we go home - and within a couple of days - our clothing was returned. I offered to pay for the shipping - but was told not necessary. November 3, 2014
Rated 5.0 out of 5.0 by Great Hotel This is a great hotel - great location and superb staff. The hotel was very clean throughout and the breakfast choice was just right and replenished continually. Very easy to explore Manhattan from this hotel as it's in a superb location - short walk to the subway/rail at Madison and a nice stroll up to Times Square etc etc but just off the main street in a slightly quieter road! This hotel is a gem! November 3, 2014
Rated 4.0 out of 5.0 by Helpful staff and great service. From the begining all staff was very helpful and ready to help. Good clean rooms and good breakfast. Good location also. November 2, 2014
Rated 4.0 out of 5.0 by Nice room/horrible breakfast logistics Impossible to get coffee or food due to breakfast rooms is so anti user friendly. October 31, 2014
Rated 5.0 out of 5.0 First class service and staff A friend and I stayed at this hotel for our long weekend away in New York. It is centrally located and easy for us to get to whatever destination we wanted. Nothing was too much trouble for the staff here - whatever questions we asked or service we required it all came with a smile and gave us a feeling that we were valued as customers. The breakfast was good and offered a good choice. Rooms clean and well maintained. Would definitely stay here again. October 31, 2014
Rated 5.0 out of 5.0 by Everything was excellent Had a great stay at this hotel. The location was great, round the corner from Madison Square Gardens & Macey's. Time Square, Empire State Building & Rockerfeller Centre were in walking distance. Restaurants & shops just round the corner as was the bus stop for the hop on, hop off buses and the train station. Hotel breakfast was very nice but it did get busy down there but if you timed it right it was fine. Complementary tea/coffee all day/night in cafe area. Staff very friendly and helpful, beds very comfy and rooms clean. No street noise if you kept window closed and air con was available. Would definitely recommend this hotel. If I had to make a negative comment that would be that we had to use plastics cutlery and paper plates at breakfast and that by evening time the skimmed milk for the teas & coffees would be finished and not replaced until morning and the tea bags could have been an English brand. October 30, 2014
Rated 5.0 out of 5.0 by good night's sleep slept like a baby and awoke felling refreshed. Staff friendly and very helpful. Loved our stay here October 29, 2014
Rated 5.0 out of 5.0 by Convenient To Everything This hotel was a perfect place to stay for a couple of days added on to a week long cruise. The hotel was centrally located for a variety of activities we wanted to do and a great assortment of nearby restaurants. The staff was extremely helpful to make sure we did the most we could in a short time. The room was a good size and provided the most restful night of sleep we had all week. For a weekend getaway, this is the place we will keep in mind. October 28, 2014
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The first Candlewood Suites in Manhattan / Times Square
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