Rated 4.4 out of 5 by 515
Rated 5.0 out of 5.0 Value with Outstanding Customer Service
Our recent stay at the Candlewood Suites
New York City- Times Square was surprising. I didn't expect the value that we received as this was just a few days short of Christmas and the property is located just a block from the heart of Times Square. We travel a good bit and have to say this was the cleanest hotel room we have ever stayed in.
Also, the staff was incredibly friendly and helpful. Outstanding customer service!
December 26, 2014
Rated 2.0 out of 5.0 by DM_1967 Fishy smelling room, unacceptable
This room stunk a bad fishy smell. I notified the staff and they sent someone up to spray an air freshener - unacceptable. I asked for a change of room but was told there was none available. I won't be staying there again or at any Candlewood Suites hotels again
December 23, 2014
Rated 5.0 out of 5.0 by Luckie21 Excellent value in NYC
Reasonable price for a good size room which was clean and comfortable. Excellent hotel staff!
December 22, 2014