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  • 1 877 CANDLEWOOD
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:10
  • Service Animals Allowed



  1. English

Pet Policy

Pet Policy

Pets allowed with nonrefundable fee. 75.00 for 1 to 6 nights and 150.00 for 7 or more nights. Each pet must weigh less than 75lbs. Pet agreement must be signed at check in. Record of complete up to date vaccinations required. Call hotel for details.
Pet deposit amount  75.00  USD  per stay



  • Car Parking Available
  • Valet parking is available off premises for $55 USD per day with no in and out privileges.
  • Valet parking fee  ( 55.0 USD )


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Suites



  • Total number of rooms:188
  • Total number of suites:188
  • Total number of rooms with only one bed:188
  • Total number of non-smoking rooms:188
  • Total number of rooms for the physically challenged:10
  • Interior corridor
  • Total number of floors:32
Let our Times Square Hotel be your Home Away From Home Located at the "Crossroads of America", the new, all-suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip
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Let our Times Square Hotel be your Home Away From Home Located at the "Crossroads of America", the new, all-suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace and free high-speed, wireless Internet access. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers a free 24-hour fitness center. We are a 100% non smoking hotel. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. Check out our great, extended stay New York City hotel deals.
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Our all-suites hotel features suites with comfortable plush bedding, a fully equipped kitchens which include a refrigerator, stovetop, microwave, dishwasher, cookware, dishes and utensils, a spacious workspace and complimentary high-speed Internet access. This unique Candlewood Suites is an excellent and economical value compared to other hotels in the Times Square area.

Guest Reviews

Rated 4.6 out of 5 by 258 reviewers.
Rated 5.0 out of 5.0 by Definitely recommend Wonderful staff, couldn't have been more helpful. Free breakfast was fantastic, great way to start the sight-seeing day for my family of 8. We would definitely stay here again. June 5, 2014
Rated 5.0 out of 5.0 by Great Location and Great Hospitality I stayed here during the memorial day weekend this year for 3 nights. All the staff is very helpful and they do a great customer service with a smile. Breakfast is too good. The breakfast and kitchen staff were great. Room was very clean and housekeeping did a wonderful job everyday. Brian the front office manager is a great team leader and made our stay pleasant. I know this is the place I want to stay for my next visit to New York. Thank you to the team of Holiday Inn Express Herald Square. June 2, 2014
Rated 5.0 out of 5.0 by Great time in NYC, Thanks! We had a great time. Your staff is fantastic. We had a great time and we loved our stay. Thank you so much. June 1, 2014
Rated 4.0 out of 5.0 by Good Hotel, Great Location Liked this hotel. A great location with a clean and comfortable room. Small, but not tiny. Also, as far as complimentary breakfasts go, this one was good. Internet was better than expected, too many places in NY have horrible wi-fi, this one worked just fine. Temperature control kinda hot, then cold (would get too hot, then ice cold AC would cool it down too much). Only the extremes were uncomfortable, most of the time just fine. Most of the staff members were great. Would recommend this place overall, better than many in NYC. June 1, 2014
Rated 4.0 out of 5.0 by Comfortable Bed with Great Service My wife and I have stayed in this hotel before and the reasons we came back are comfortable bed,cleanliness of rooms, great customer service, priced okay for the area, hotel located close to several attractions with breakfast. May 31, 2014
Rated 5.0 out of 5.0 by Ohhh the bed! My daughter sunk into the sheets and said "this is more comfortable than my bed at home" Wow! The room was clean, quiet and wifi worked great. Breakfast had surprises like fresh pancakes. The front desk went above and beyond. We were in a time crunch to go to a show and while we were upstairs getting ready reception got directions to the theater and gave them to us as we left. Not a moment wasted. It's those kind things that you remember. May 22, 2014
Rated 5.0 out of 5.0 by Great stay Very nice Hotel and location Staff is very friendly. May 22, 2014
Rated 5.0 out of 5.0 by A must stay Hotel ***** Thank you for everything, everyone was most helpful. thanks again to Melissa, brian the front office manager he helped alot , noel, lauren and the rest of the front desk. i cannot forget the wonderful housekeeping ladies the room were always spotless. i will recomeend this hotel to all my friends. May 19, 2014
Rated 5.0 out of 5.0 by Great Location I had never stayed in Herald Square before, but it was a great place to stay. As what is usual for New York, the rooms were a little small, but they seems to be the normal in the city. The staff at the front desk were superb. May 8, 2014
Rated 5.0 out of 5.0 by Everything superb Comfortable room, very good service, nice views overlooking Empire State, Excellent location close to main city attractions (times Square, Bryant Park, 5ht Avenue, ..). Overall hotel is clean, well-kept room and bathroom. Very efficient Staff (always try to meet guests requests). Average breakfast but included in the room rate so it is very good value for money. Also complementary Wi-Fi connection all around the hotel. May 6, 2014
Rated 4.0 out of 5.0 by Comfortable What else can i say? My beloved hotel. Thanks to everybody in this hotel. Brian,is a very good manager and i adore all staff. Congrats. April 27, 2014
Rated 5.0 out of 5.0 by Awesome Experience I would like to thank all of you, with no exception, for the treatment me and my wife received during our stay, including front desk, breakfast, cleaning and the security person who stays at night. All of you really overcame all my expectations. I felt really pleasent during all my staying. Congratulation to all of you and keep up with this outstanding service! April 15, 2014
Rated 4.0 out of 5.0 by Comfortable This was a great experience! The hotel staff were very helpful. The rooms were cozy and clean. The rooms we had with a view were not that great of a view, maybe I was expecting a little more. April 12, 2014
Rated 5.0 out of 5.0 by Wonderful stay in NYC We have a very nice stay. The hotel, the room, the breakfast, everything fantastic. Location is perfect (36th street x 6th avenue), near shops, restaurants, tourist attractions, public transportation. The reception staff is always ready to help and to give useful information about the hotel and the ciity. Tks a lot. April 8, 2014
Rated 5.0 out of 5.0 by Great location and solid hotel experience Spent three days here on vacation. Hotel is in a great location to most sights including walking distance to Times Square and Rockefeller Plaza.. Rooms were clean, comfortable and quiet. Staff was helpful and pleasant. Only recommendation is that they start breakfast at 6 am vs 630 am. Overall great stay and would recommend to others. April 7, 2014
Rated 5.0 out of 5.0 by Phantastic stay We came from the Netherlands for a city trip and stayed 4 nights at this Holiday Inn Express. Amazing experience. For NYC the most spacious rooms (26 sqm) at this price. Location is amazing. 3 minutes walk from the Empire State Building. Next to metro, heart of Midtown Manhattan. A real proper breakfast included. Super friendly staff. Clean. Recommend "king with a view" as we had a full view of the Empire from our room. Well, that is surely called "with a view". Awesome. It is almost touching it. Next time definite here again. April 2, 2014
Rated 5.0 out of 5.0 by Great Location and Price was Right I recommend this location and would stay again and again. April 2, 2014
Rated 5.0 out of 5.0 by Great trip The staff was friendly and accommodating. It was our first time to New York and it was reassuring to see a friendly face behind the desk and answer simple questions about transportation and where to eat. One employee recommended the restaurant that became our favorite! We will definitely stay here again when we come back to the Big Apple. March 24, 2014
Rated 5.0 out of 5.0 by Staff We had an awesome stay at your NYC Herald square hotel. thanks to the staff of robbie and her co workers. March 12, 2014
Rated 5.0 out of 5.0 by Excellent stay here Stayed here for 3 nights last week and thoroughly enjoyed our stay. The hotels location was perfect for us, easy to find from Penn station. Really comfortable room, great nights sleep!. Free wifi which works great and free print your airline passes in the lobby which was useful. Great breakfast (free!) to get the day started, plenty to choose from. Friendly staff and I had emailed the hotel in advance for a request and the GM Omar was great with communication, much appreciated. Will be staying here next time we are in NYC March 7, 2014
Rated 5.0 out of 5.0 by Great Location Great Hotrl in perfect location. Ideal for shopping and exploring Manhatten March 2, 2014
Rated 3.0 out of 5.0 by Flop....Guest Services..Elite Plat not recognized GSA Taylor was rude, don't even know how to talk to guest.... she don't know how to honor or respect Elite Plat Guest.... February 28, 2014
Rated 4.0 out of 5.0 by Birthday weekend This hotel is very centrally located. The rooms are on the smaller side, however, very well kept. The beds and pillows were very comfortable. We did not have the 'free' morning breakfast as it was done when we were ready to go out, so I cannot respond to that. Staff at front desk was friendly. Only down side is there are only two elevators for an 18 story hotel and when we arrived only one of the elevators was working and it seem to be very slow. I would definately recommend this hotel for location, bed comfort, and cleanliness. February 26, 2014
Rated 5.0 out of 5.0 by Not a good week to stay... My overall impression of the hotel was really positive however, there are certain little things that happen that tarnish the stay altogether. I was unfortunate in the sense that I made arrangements the same week that the New York Dance Troop was in town. The 30-50 (seemed like 100 ) teens that were running around made it a difficult situation especially with the noise on every floor. the worst of it was that these teens took over the breakfast area and made it difficult to get in and at least get a cup of coffee and absolutely impossible to get any type of breakfast. I know that it would be hard to do but you really should have a section that is specific to business travelers or Priority Club Members. Especially when you know that the hotel will be over run with kids. The staff was really great and I would recommend staying here just find out it they are going to have a group of kids in the hotel during your stay and then choose elsewhere. February 24, 2014
Rated 4.0 out of 5.0 by my stay at Holiday inn express 36th street in feb 2014 The hotel is very convenient to go anywhere in NYC. The rooms are very nice,small but has everything you need, as only really sleeping there. I wasnt told when i checked in that breakfast was included!!only found out on the last day!!! breakfast was very nice by the way. Also didn't know they had a small gym downstairs, which is ample for a quick workout. Would i recommend,yes, its well worth the money and very clean and new. Only downside is their are 2 lifts only and for 2 of the days only 1 lift worked, which meant long queues at each floor!! overall good experience. dave February 23, 2014
Rated 4.0 out of 5.0 by Exceptional staff Great location and the exceptional staff made it feel like I was staying at a boutique hotel. Macy's, Broadway and Madison Square Gardens all close by. Fan from the heater was really loud, and would've loved a bit more water pressure in the shower, but otherwise a great choice, and good value. February 16, 2014
Rated 4.0 out of 5.0 by Nice Staff Service I arrived very early in NYC ,I was wondering if I would be accepted to check in by then,the reception said ok! It was really a very nice voice to me,as you know,I was extremely tired,sleepy after a long flight . Thanks a lot! February 12, 2014
Rated 5.0 out of 5.0 by Friendly Staff My husband is an IGH member and was able to use points for 2 nights and pay for 2 nights so I could have a girls weekend with my sister and niece. The rooms are very clean and comfortable and staff were extremely helpful. One of the greatest assets of this hotel is the location. It is so close to everything NY has to offer. This hotel will be added to my favorite place to stay in NY February 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed great view and great service Comfortable bed great view and great service. I'll be back! February 9, 2014
Rated 5.0 out of 5.0 by Great Stay We had been staying from time to time at a Holiday Inn Express a little further uptown but this one was better. There were more staff at check in, rooms were quieter, and it was very nicely renovated. I used points for this stay and was treated as pleasantly as a full paying customer. Looking forward to staying again. January 27, 2014
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The first Candlewood Suites in Manhattan / Times Square
The first Candlewood Suites in Manhattan / Times Square
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The first Candlewood Suites in Manhattan / Times Square Hotel Lobby Front Desk St. Patrick's Cathedral Candlewood Suites  Midtown Times Square Welcome to the Candlewood Suites Times Square View from Rooftop of Candlewood Suites PM View from Rooftop of Candlewood Suites Empire State Building Times Square Central Park Rockefellar Center - Top of the Rock
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