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Rated 4.7 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 by everything concerning the room and guest services were excellent this has been the best candlewood suites i've ever stayed at all the others were great but the customer service at this location went above and beyond my expections keep up the good work the staff was just wonderful April 7, 2014
Rated 5.0 out of 5.0 by Absolutely Excellent! Excellent! 110% ...We travel and have to stay away for extended periods of time and we definitely rate this Candlewood the best hotel ever. I wish that we could take all of the staff (including the house keeping and maintenance) along with the atmosphere from here with us everywhere we stay. The location is great with everything you need right across the street (Meijer, Walmart, Osco, Fresh Market, Etc.) or very close by. The kitchenette has everything you need with a full size refrigerator but if you want something else (full size coffee maker, toaster oven, blender, crock pot, games, etc.) just check out the lending cabinet. Everything and everyone here are top notch (they make us feel like family) and we would not stay anywhere else. March 27, 2014
Rated 4.0 out of 5.0 by Hole in the Wall? We discovered Candlewood Suites in Olive Branch and loved the option for separate sleeping rooms from my husband who snores. When we arrived at the Normal Candlewood I was dismayed to find a hole/opening in the wall between the rooms for a fan which also allowed noise. When we arrived we found items in the fridge from the previous occupants and a broken water bottle and glass pieces frozen solid to the ice tray. On a positive note, the manager was very accomodating, welcoming me on our arrival and inviting me to spin a wheel to win a prize. He also got us a replacement ice tray guickly. It was clean overall and convenient to groceries/food nearby. March 12, 2014
Rated 4.0 out of 5.0 by Very friendly and accommodating staff My is always very clean and comfortable. Whenever I have needed service the staff have always been very helpful. February 3, 2014
Rated 5.0 out of 5.0 by Highly Recommended I would highly recommend this hotel to stay at it was very nice, clean and quiet. January 5, 2014
Rated 5.0 out of 5.0 by Normal isn't normal Candlewood at Normal isn't the normal hotel. After 6 months they made it more like home away from home. December 21, 2013
Rated 5.0 out of 5.0 by So clean and everything in perfect order. We really enjoy staying at this location. Everything is in top condition, so clean and nice. The kitchenette and refrigerator are nice, and we always pick up juice and bagels for breakfast. October 30, 2013
Rated 5.0 out of 5.0 by Overall Excellent stay From management to house keeping the staff is outstanding at this location. They are most accommodating and friendly. The rooms are clean and comfortable. October 14, 2013
Rated 5.0 out of 5.0 “Outstanding!” I've been staying at the Candlewood Bloomington for an average of 3 nights a week, nearly every week since January 2013 and so got a good sampling of the rooms. The property is relatively new; the corridors and rooms specious, light and very clean. The rooms are pleasantly decorated and you can open the windows a bit, which is great as there is nothing like I like better than fresh air in a room. There are transparent as well as totally opaque curtains so you can enjoy natural sunlight while it's there, and block outside light, natural or artificial, for sleep. The thermostat controlled AC is quiet and adequate. The beds are very comfortable with a selection of pillows, from soft to dense which helps a lot. There is a comfortable armchair, and the flatscreen TV is attached to the wall feeing up space. All rooms are equipped with a fully functional kitchen: Full size refrigerator, electric stove with 4 plates, dishwasher, microwave, toaster. free). The appliances as well as the dishes are always spotless clean. Toaster-ovens and electric grill as available upon request. The hotel is very close to Veterans Parkway, but far enough and very quiet. There are several large supermarkets and a Fresh Market in a walking distance. My preference is the Jewel because I can get packages in smaller quantities. There is also a small but fairly well equipped mini-store in the hotel. Free, clean and large washers and driers, a small but acceptable gym. The free wireless has been recently upgraded - it is fast! The rooms are equipped with a comfortable multi-purpose dining-work space and there are ample outlets. The lighting is good. The bathroom is always spotless. This is important. Last but most important: When you stay often in the same hotel you notice the small things such as consistency of service and hospitality - This is where the staff, which has been always welcoming, helpful and flexible since my first stay is really outstanding!!! Ana, Meghan, Dan and Tyler at the front desk; Matt, the operations manager; Amelia, the guest service manager; Denise, the director of sales and last but not least -- Whitney, the general manager: Thank you! October 13, 2013
Rated 5.0 out of 5.0 by Best Staff Ever I don't usually write reveiws, but in this case I feel compelled to do so based on my experience I with this hotel. The room was nice, but not too much different than most that I stay in. What made this stay stand out from the rest was the hotel's staff, with their courtesy and professionalism. To a person, every employee that I dealt with at this Candlewood Suites was polite and friendly. I travel quite a bit for my job and have to stay in hotels two weeks a month on average. By far, this staff was the most competent and friendly that I have had the pleasure of dealing with. There were a couple of minor issues with the room during my nine day stay, but they were handled promptly and to my satisfaction. I specifically want to acknowledge Amelia and Tyson at the Front Desk. They are two of the biggest reasons that I will be staying at this hotel again in a couple of weeks during my next visit to the area. October 10, 2013
Rated 5.0 out of 5.0 by very accomidating and comfortable all My children, grandchildren and l great grandaughter have stayed with you wice and we were all pleased with our stay. October 7, 2013
Rated 5.0 out of 5.0 by Would highly recommend Facility was very clean. Staff were helpful and friendly. Made my stay pleasant. September 25, 2013
Rated 5.0 out of 5.0 by A great room and service Although our stay was only for a night, my husband and I really enjoyed our stay. Service was great and the staff was very friendly. The room was awesome. This was the third or fourth time staying at a Candlewood Suites and we have yet to be diaaspointed! September 5, 2013
Rated 4.0 out of 5.0 by Great stay, except no hot water Had a great experience staying in Bloomington. Comfortable room, loved the mini kitchen stocked with the essentials. Only compliant is there was no hot water in the shower in the morning. August 28, 2013
Rated 5.0 out of 5.0 by Great Value and service. Comfortable room If you want a breakfast that is reheated, old and taste like cardboard and a pool full of screaming kids, don't stay here. But if you want a large clean room at a great price with a kitchen so you can make your own food. This is the place to stay. I travel a lot and stayed at my first Candlewood Suites last week. I was on vacation when I stayed here. However it is a great place if you are a business traveler. From now on I will seek out their hotels. They also have a great workout room. August 22, 2013
Rated 5.0 out of 5.0 by comfortable room and great service I would recommend curtains that shut all the way; ie too light in the morning August 20, 2013
Rated 5.0 out of 5.0 by Love this place! I live in St. Louis, MO and whenever I have to travel to the Bloomington-Normal, IL area, I always try and stay at this Candlewood Suites. Reservations are always easy to make online; the staff is friendly and courteous; the bed and many pillows are wonderful; the internet connection speed is fast; the rooms are always clean and neat; and it's always quiet. Every experience here has been great and I would definitely recommend this hotel. July 3, 2013
Rated 5.0 out of 5.0 by All around great. This place is hands down the best place to stay in Bloomington-Normal. I stayed only one night but the rooms are set up with a kitchen, dishwasher, microwave with complementary popcorn! Along with a full fridge, which would be nice for business travel. The gazebo was a nice touch just to go outside and chill. The "cupboard" was great for a late night snack, and reasonably priced. All in all I love the Candlewood of Bloomington-Normal. June 28, 2013
Rated 5.0 out of 5.0 by very good experience Very clean, very friendly, very hospitable. Overall great place to stay for an extended period of time. June 6, 2013
Rated 5.0 out of 5.0 by Our Stay Very nice accommodations. We were impressed with all the conveniences in the room and the cleanliness. Would not hesitate to stay there again. Location of the motel was good as it was quiet and not on a noisy, busy thoroughfare. May 28, 2013
Rated 5.0 out of 5.0 by Great stay! Very. friendly, helpful and respectful. Close to campus, and stores. Will stay here again. May 19, 2013
Rated 5.0 out of 5.0 by Best hotel I found in ISU area. Have stayed in many hotels in ISU area as my son is a student there. This one is at the top of my list, wish I had found it sooner as he has graduated. Price was fantastic. Was very clean!!! Rooms are up to date and modern. Beds were comfortable. Free Wi-Fi. Convenient to everything. Friendly staff. I could go on but you get the idea. My only regret is that I will be there for a week starting May 20th and they are booked. May 18, 2013
Rated 5.0 out of 5.0 by Good Stay What a nice surprise. Everything was above expectations. Rooms were quiet and delightful. May 11, 2013
Rated 1.0 out of 5.0 by Get home shocker The stay at the hotel was very good but the real shocker was when I got home and check my priority club status and found the note that the stay was not counted. I feel like I stayed the three days required for the advertised bonus ($25 gift certificate) and am being short changed by not getting it. Will definitely cause me to evaluate where I stay on future trips to Bloomington. March 8, 2013
Rated 5.0 out of 5.0 by Staff I am A Platinum member and by far Witney and her staff are some of the most accomadating of any staff that I have ever stayed with. Everyone from from the front desk to the cleaning staff. She does a great job March 5, 2013
Rated 5.0 out of 5.0 by Wonderful stay, and even accommodated me with cancelled flight! I was recently a guest here and cannot say enough great things about the staff and facility! First off, my flight plans to Boston were cancelled due to the blizzard and the staff made sure to have accommodations for me-they were great enough to wait on my call on whether or not I would be staying there. The staff was very friendly and the room was very comfortable, clean, and roomy. My only complaint is how the separation between floor types in the room (kitchen/living) caused the office chair to keep getting stuck (not at all a deal breaker, just a mention)...other than that, all was perfect and I am DEFINITELY going to stay there for my next visit to Bloomington-Normal!! Thank you staff!! February 12, 2013
Rated 5.0 out of 5.0 by Excellent, comfortable clean room, great service. This is a great place to stay! The room was so beautiful, well-appointed and very clean. The customer service was superb from the check-in, to the housekeeping staff, to check-out staff. We asked for a little ice while we were waiting for the ice maker to start and the housekeeper brought us an entire bag, right to our door! We got coffee and fruit from the cupboard and the girl at the front desk asked us if we needed anything that wasn't there or if needed help. Comfortable bed, loved all the extras in the kitchen and bathroom really nice too. Would definately recommend to everyone staying in the area and I hope to stay again soon! February 10, 2013
Rated 4.0 out of 5.0 by Quiet and friendly The rooms were clean and had the essentials and then some for a long stay. The washer/dryers were free to use and convenient. My room was very quiet with little to no noise from other people staying in rooms next to me. The staff was friendly and helpful. I would be glad to stay at this hotel again. February 5, 2013
Rated 4.0 out of 5.0 by Nice Hotel I stayed here for 3 nights with my wife and 3 and half year old son. We were in town for my wife's training and exam over the weekend. Initially we had booked for 4 nights but her work was done in 3 days. Since I am priority member, I could check out late and return back. The entrance of the hotel is little awkward from an internal street. The hotel lobby is nice and well maintained. Room had all the utensils and everything was in good shape. The pillows were too soft though. Near to walmart, gas stations and other stores. February 1, 2013
Rated 5.0 out of 5.0 by Quick Trip What an excellent room for a reasonable price. We did not have reservations on a Saturday but found that the establishment had room available and was an excellent choice. November 5, 2012
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