Rated 3.2 out of 5 by 37
Rated 4.0 out of 5.0 by Yea Right Charleston-Ashley Phosphate Stay
The only negatives that I saw were that a drawer in the bathroom was in need of repair, the underneath of the beds needed to be vacuumed and a pot was left on the stove with water in it. I also thought that the selection in the cupboard was not very broad and was over-priced.
August 21, 2014
Rated 5.0 out of 5.0 by Jetsetter777 Stellar Customer Service
From the time I arrived until I checked out two days later, I received Stellar Customer Service from the front desk associate, Ashley, as well as the maintenance staff who responded promptly to repairing our 'running' toilet. The bed and room were quite comfortable. And best of yet, this hotel is in a prime location. You can literally walk to the mall and eateries. At night it was quiet and relaxing. I would definitely stay here again and highly recommend this place to friends and family.
August 19, 2014
Rated 5.0 out of 5.0 by IA Traveler Great Value with Comforts of Home
I was very pleased with Candlewood. During my stay they were under remodel yet my comfort and enjoyment was not disrupted. My family slept in till 9am and construction had already started for the day yet it was nothing more than your standard outside noise level. When I needed extra towels they promptly brought them to my room and took any dirty towels with them. The room was very clean. This hotel does not have a pool but they do have a patio grilling area and it really does not need to have a pool as the local county park pool we took our kids to was only 3 miles down the road.
August 19, 2014
Rated 4.0 out of 5.0 by Bruce5600 Visit for Graduation
The facility is on the older side but it is well kept for it's age.The beds are somewhat uncomfortable and need to be replaced. some of the furniture is worn and/or torn and needs to be replaced. However, the value for money and the location was very good.
August 5, 2014
Rated 3.0 out of 5.0 by winnie 48 2:30 AM smoke alarm going off was a nightmare
Smoke alarm went off at 2:30 am with a very high shrill waking everybody up. I was so upset that we packed
July 31, 2014
Rated 2.0 out of 5.0 by Didn't meet expectations Didn't meet expectations
Bathroom had mildrew on the ceiling and hair throughout the bathroom. The furniture was old, torn, and worn. The mattress didn't have a matrress pad on it and very limp. The pillows were not fluffy.
July 24, 2014
Rated 5.0 out of 5.0 by MEG33 Great Staff
It was so nice to just be welcomed by nice people. the rate and value was great it gave me a little extra cash to do a few more things with my daughter.
July 17, 2014
Rated 1.0 out of 5.0 Poorly cleaned rooms, beds hard and uncomfortable
Poor, dirty rooms, trash under bed, put in a handicapped room, told no other rooms available when online there were availability. Cigarette smoke in hallways, suppose to be smoke free, people hanging around outside, that were not quest. Staff at check in not very friendly or accomodating. No free coffee, no complimentary snacks, amenities slim.. Online reviews not true to word. Had to clean and disinfect my room before feeling comfortable to go to bed. Only one chair to sit in, in the room.
July 16, 2014