Rated 3.1 out of 5 by 51
Rated 4.0 out of 5.0 by VLW57 My 2nd visit, very happy
I have stayed at this location two times, once in April 2010 and again in September this year.
In 2010 I was very impressed with the rooms and staff. After reading some reviews prior to my September visit I was somewhat concerned.
Upon arrival my doubts were gone. The staff are awesome, they responded within 10 minutes of a request for additional items I needed in the kitchenette.
I'm glad I chose to return, and didn't base my decision on negative reviews. If something isn't right while you are there, ask for assistance, I'm sure you'll be pleasantly surprised. And remember, some people you just can't please.
October 15, 2014
Rated 2.0 out of 5.0 by A.Marie Not a good experience at Candlewood Suites!
It wasn't at all what I expected. The suites are pretty small. Needless to say I was not happy when I was told that I will not get clean towels unless I stay at least 7 days. While leaving my suite I encountered a very nice cleaning lady; I expressed my concerns with her about the towels and she stated I was misinformed
October 2, 2014
Rated 3.0 out of 5.0 by Lalita19 OK for short stay, poor service
This hotel worked OK for me for one night,I had my dogs with so it was very important that the hotel is dog friendly. I checked in late and left early so can't really speak about a lot of things.
The rooms were O.K a little old but clean, they had a full kitchen I didn't use it but I thought it was nice. Beds were comfortable.
When we got there there was no parking available at all, I went to the front desk to ask and the lady was super rude, she said that she didn't know and that we should park wherever we could.. we had to park in a tiny spot off road, I would have never be able to fit my car there if my boyfriend wasn't there. They were rude if we have any questions, we wanted to get some water and they were just not very helpful. Overall the experience with he staff was not very pleasant.
September 24, 2014
Rated 5.0 out of 5.0 by on the road again gal comfortable bed and great service
Enjoyed overall experience. Staff helpful and friendly. Dining , shopping and movies within walking distance. Will stay again.
September 22, 2014
Rated 4.0 out of 5.0 by tms63 Felt like Home!
What a surprise to find such a nice accommodation practically in my back yard! I had an unfortunate issue of my A/C breaking down on one of the hottest days of the year which was a double whammy since I work from my home. I needed some place to stay that would be clean, comfortable and have fast reliable internet service with space to work. Amazingly, I found it all right here at Candlewood Suites! I arrived with only 10 minutes to spare before having to log into a very important online meeting and was very scared that the internet would be sluggish or worse, not connect at all. To my amazement, not only did the internet connect without a hitch, it was very fast, so I made it to the meeting on time. When it was time to sleep, I found the beds and pillows very comfortable...the mattress felt as comfortable as mine at home, so I slept like a baby. The room was spacious and very well organized. The kitchenette area was very nice and felt "natural". The staff was very nice and my check-in and check-out experiences were completely painless. My only complaint was that the "Convenience Cupboard" by the lobby was almost competely empty, both at night and again the following morning which was a little frustrating. I would have liked to enjoy the convenience of grabbing a bite right inside the hotel and take it back to my room. Great concept though! Overall, a great place to stay, like home away from home.
September 18, 2014
Rated 5.0 out of 5.0 by Lloydmetro plesant atmosphere and rooms have the comfort of home.
The staff is great to work with, our rooms are very relaxing and the rate's are great. The picnic area is like relaxing in your own backyard. Our rooms are always clean with great work from housekeeping. I personally recommend this hotel and it deserves * * * * * stars in my opinion.
September 15, 2014
Rated 1.0 out of 5.0 by DWS152 Terrible Experience
My stay at this hotel was undoubtedly the worst hotel experience I have ever had. The hotel was under renovation so there was no amenities available. There was no front lobby, registration was in a guest room. My room was average. I was on the second floor and the guests above my room must have had a dance contest in their room. That started about 1:45am and continued until I left my room and checked out of the hotel about 3:30am. There was no one at the "lobby" when I left and I discovered that the door that was being used as the main entry, had been propped open all evening/night. As a retired police officer, I was extremely upset that the security to the hotel had been compromised.
I will never stay at this hotel again. Plus I'm rethinking my using any IHG properties in the future.
September 8, 2014
Rated 4.0 out of 5.0 by Monkeys01 Clean rooms
We didn't arrive until late to this hotel. We could not go in the front door where you check in but had to use a side door entrance for check in since they were remodeling. It was a bit of mess but is to be expected when remodeling. The room that we was given though was clean and had most everything we needed. We was short a towel so had to go to the front desk to get one. But that was fine. Once the renovations are done I will be a lot better we just came right in the middle of it. Otherwise would have been a great experience.
September 6, 2014