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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    62%
    Recommend This Property

    Overall Experience

    3.3

    based on 82 reviews
    62%
    Recommend This Property

    Ratings Breakdown

    82reviews

    • 5 Stars
      23
    • 4 Stars
      19
    • 3 Stars
      13
    • 2 Stars
      14
    • 1 Stars
      13

    Comfortable bed and great service

    By

    February 17, 2015

    From the moment we checked in the staff were friendly and accommodating. The rooms were fresh and clean. The beds were amazingly comfortable! When we voiced a concern the staff responded immediately and resolved the issue to our utmost satisfaction.

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    LowCntryButifl

    By

    February 09, 2015

    club

    What a great hotel in North Charleston. Thank you Angela, Kathi, Eugene and all the staff. You all rock!

    Posted byHotelStaff
    February 09, 2015
    Dear Valued Guest, Thank you for taking the time to complete this survey. We value your business and hope you continue to stay with us each and every time you are in Charleston. It was such a pleasure to see you this trip and we look forward to your next one as well! Best regards, Angela Ross General manager
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    Most uncomfortable stay ever!!

    By

    February 08, 2015

    The staff at this location was extremely rude and I would not recommend this treatment to my worst enemy. Housekeeping woke us up early so they could complete their cleaning and go home... We called the front desk to report the event and were told we needed to stop harassing the staff.... We just wanted to sleep!

    Posted byHotelStaff
    February 09, 2015
    Dear Valued Guest, I would like to apologize on behalf of myself and the staff for failing to exceed your expectations during your recent stay. I spoke with the Operations Manager who worked this last weekend and she had not been informed of your situation. If you would like to further discuss your stay please so not hesitate to call me. It would assist me in my investigation in regards to who might have been involved. Once again please accept my apologies as this is not the way my staff has been trained. Best regards, Angela Ross General Manager
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    great service

    By

    February 07, 2015

    platinumelite

    .I travel for a living and would stay nowhere else when coming to Charleston.

    Posted byHotelStaff
    February 09, 2015
    Dear Vauled Guest, Thank you for taking the time to complete the online survey and thank you for being an IHG rewards member. We look forward to seeing you on your next trip to Charleston. Best regards, Angela Ross General Manager
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