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Rated 3.1 out of 5 by 31 reviewers.
Rated 5.0 out of 5.0 by Great Staff It was so nice to just be welcomed by nice people. the rate and value was great it gave me a little extra cash to do a few more things with my daughter. July 17, 2014
Rated 1.0 out of 5.0 Poorly cleaned rooms, beds hard and uncomfortable Poor, dirty rooms, trash under bed, put in a handicapped room, told no other rooms available when online there were availability. Cigarette smoke in hallways, suppose to be smoke free, people hanging around outside, that were not quest. Staff at check in not very friendly or accomodating. No free coffee, no complimentary snacks, amenities slim.. Online reviews not true to word. Had to clean and disinfect my room before feeling comfortable to go to bed. Only one chair to sit in, in the room. July 16, 2014
Rated 3.0 out of 5.0 by No pool no area for kids but its pet friendly It was very pet friendly but not for kids or families with children. No pool no play area...more of a hotel for traveling workers. No continental breakfast and they had very hard pillows. July 16, 2014
Rated 1.0 out of 5.0 by Very poor stay Staff was not attentive at all. There was no communication between shifts. The room was not as clean as it should have been. The chair in the room was damaged. There were cigarette burns in the bathroom. July 16, 2014
Rated 1.0 out of 5.0 by Really sorry we stayed here. Too too disappointed. The check in people were off in their own world for the most part visiting. We had to call several times for necessities July 11, 2014
Rated 2.0 out of 5.0 by My Stay Wasn't Happy with the quality that was received and I know this to be a quality hotel chain, unfortunately this location may need a little more training. July 11, 2014
Rated 1.0 out of 5.0 by Horrible Experience Booked a King Online and received a Queen when we arrived. Was not told at the front desk. Just surprised when we unloaded ALL of our luggage into the QUEEN room :( Front desk staff not friendly. Acted as if I was the one with a problem. Acked as if they did not want to work. The lobby of the hotel was HOT and STEAMY feeling. The staff that was cleaning did not seem nice either. The Room was old and run down looking. Looked like a hotel that really needs to be renovated. July 10, 2014
Rated 1.0 out of 5.0 by good staff We came in around 8 after a day in downtown Charleston. The staff was friendly and accommodating, but to our dismay the room left much to be desired. The trash from the last guest was still in the trash can. The lamp on the wall was unsecured, exposing electrical wires and when we locked everything up for the night the dead bolt didn't work which may not be a big deal for a man, but is for a mother and a daughter. We checked out the next morning (early departure ) and the staff was very friendly. Front desk staff 10... housekeeping and maintenance 0 June 30, 2014
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