Rated 4.2 out of 5 by 131
Rated 5.0 out of 5.0 by little baby great food and good service
All the food in the restaurant was very good and well prepared, and the service was good.
July 28, 2014
Rated 1.0 out of 5.0 by theodcple Very Dissappointed
Would definitely not recommend to anyone! Started off by not having a room available when we got there because we had to wait for the rooms to be cleaned. Waited over an hour an a half to settle for a room that we did not want. We go up to our room to find that it was not clean (dirty used Q-Tips in the wardrobe, Hair on the bed sheets, Toilet not cleaned, etc) so that ended up being another 45 minutes away from our room. We payed extra for the "romance" package and the chocolate was not in our room when we got there. We requested a room away from the very noisy atrium and were put right next to it. We got two complimentary breakfast instead of ordering breakfast room service. Didn't appreciate going to another floor to get ice every time I needed ice. I had to ask the manager what time check out was and he said it was at 11 am but it was actually according to your website that it was 1 pm for the "romance" package. Was not a very "romantic" stay at all!
July 27, 2014
Rated 3.0 out of 5.0 by LK16 Family Re-union Black-Out 2014
first the free shuttle bus did not pick me and my family up after waiting for about 20 minutes i had to call the hotel back ,they paid for Taxi service. walking into the hotel I said wow it's a really nice and clean hotel,Now for the good part the room was clean but it was like a sleeping in an Ice Box the 1st Night , they came the next to fix the air, the 3rd night we had a blackout while attending our family reunion meet and Greet ! the food they served was just awful ! the next day we had another black out ,the night of our family dinner dance the air went out .. They did not take a Dime off my bill for the inconvenience.One young lady at The Front Desk was very helpful and Maid service on the 3rd was very good.
July 25, 2014
Rated 2.0 out of 5.0 by MizM Excellent housekeeping services
This hotel needs a generator to avoid long periods and constant black-outs. Their air-condioning unit needs revisiting. The stay was very dull with very little atmosphere/ambiance. Furniture is unique/very nice. Housekeeping was the star of my stay!
July 24, 2014
Rated 5.0 out of 5.0 by Edpey Loved our stay
Check in was seamless, staff friendly and polite, decor in atrium is beautiful, and our room was super comfortable. We enjoyed our night's stay and will be back!
July 23, 2014
Rated 4.0 out of 5.0 by trc1019 Lovely stay, clean and comfy.
Our family really enjoyed our stay. The rooms were very clean, and the bar/lounge area was superb! The location was a true plus (across from Tanger Outlets) as well. The service staff could use some brush-ups, though.
July 22, 2014
Rated 4.0 out of 5.0 by asdfg432 Great property but the corridor smells bad
On arriving at hotel the corridor outside our room smelled bad, musty, soiled. This smell did not extend into the room which was nice; however, it created a very poor first impression.
July 12, 2014
Rated 4.0 out of 5.0 by Chi~ Got what I came for!
I was in town for a conference and the hotel was recommended.I have stayed at the Crowne before, the recent experience was fine. I do however wish they still offered the sleep/relaxation kit.
July 3, 2014