Rated 4.8 out of 5 by 176
Rated 5.0 out of 5.0 by phily guest comfortable hotel,great service
front desk staff very helpful and friendly when my stay dates changed. Have stayed here many times, they all remember me, and always do there best for my requests.
October 7, 2014
Rated 3.0 out of 5.0 by gum2ma Standard wie erwartet
Alles wie von einem Holiday Inn Express erwartet, die Sauberkeit könnte jedoch besser sein, speziell im Badezimmer.
September 29, 2014
Rated 3.0 out of 5.0 by B.K. 4743 Disappontied
I was told that I couldn't use the conference room because they had a meeting schedule for 5:00 that afternoon. I was wanting to do a 15 minute devotional with my travel team @ 11:00 a.m. AS a team we spent around $1500.00. I was very disappointed with the manager on duty that day.
September 29, 2014
Rated 5.0 out of 5.0 by DRAsra Excellent Beddings and Great Staff.
Excellent Beddings and Excellent Staff. We are looking forward to our return to this property.
September 24, 2014
Rated 5.0 out of 5.0 by Irisheyesnortheast Handled our large stay and sail group with ease
We booked this property for their stay and cruise package for a large wedding group. Heather and Cheryl were phenomenal arranging the rooms, the dates, and the transportation. Breakfast was even outstanding with a decent selection of gluten free pastries and a pancake printer. The vendor they chose for the driving was psychotic, and we did get there in one piece with all of our luggage, but it was touch and go for a while there. Honestly, the sub-contracted driver was the only negative part of the pre- and post- cruise stay and I can't say enough about how wonderful Heather and Cheryl were. I'd stay here in a heart beat again, and probably will the next time we come to Charleston.
September 24, 2014
Rated 5.0 out of 5.0 by Trisha24 Clean, good value, friendly staff
Would definitely stay again. My son is in the Navy and stationed here, whenever we visit, this is where we will stay.
September 22, 2014
Rated 5.0 out of 5.0 by Ms. Queen B Comfort
I really enjoyed staying here. The Hotel Clerk was warm and very friendly. My room was clean, very cozy and comfortable, the way i like it, and I slept like a baby. I would highly recommend the stay here.
September 18, 2014
Rated 5.0 out of 5.0 by Mme Jones Great stay
The room I had was fresh and clean with no weird odors like some hotels. The pool was clean and well kept. The breakfast was pleantiful and tasty. I've stayed at this hotel 3 times and each time I left with a smile. Great staff and clean rooms.
September 16, 2014
Rated 4.0 out of 5.0 by johnnierocks great housekeeping service
Housekeeping changed my linens In a timely manner,
Wi-Fi service was fast and easy to connect.
You need to provide guests with free comp.newspapers.
I went to front desk to ask for one and manager directed me to a gas station a mile up road.
September 13, 2014
Rated 5.0 out of 5.0 by JessicaW Fantastic!!
My experience was absolutely fantastic! ! The customer service that was shown was off the charts! I will recommend all my friends to stay here!!
September 11, 2014
Rated 5.0 out of 5.0 by Tracy 2014 overall experience
This place was godsend to me. The staff was exceptional. They knew my name and made me feel so welcomed. I have stayed at least five times this year at the same hotel. II would chose this hotel time and time again. There was a waitress named pansy that really made things so accommodating for me and other guest. She should receive a raise. Overall I could not complain because everything was completely enjoyable and satisfying.
September 7, 2014
Rated 5.0 out of 5.0 by Nikki7773 I love The Customer Service!
The Young man was excellent, He was accomodating , I was coming from your sister property the candlewood down the block he took care of me. I apologize I don't have his name He works on the weekends and he is a part-time agent. I love his personality he wears glasses afro american. I would like to say Thanks!!!
September 4, 2014
Rated 5.0 out of 5.0 by The Postman Outstanding service and comfort.
I have stayed mutiple times, the service and comfort is always the same. ( Five Stars ). Great Job.
September 2, 2014
Rated 5.0 out of 5.0 by MKE Travelers Great Hotel
This hotel was perfect for what I needed. I was in town on a business trip and the hotel had a managers reception at night which was great.
September 1, 2014
Rated 5.0 out of 5.0 by TBobT Great Hotel!
Very nice and clean hotel. Staff was very polite and helpful. Hotel is in good location close to mall and restaurants. Ice skating rink is right across road also. Would definitely recommend and would stay here again!
August 29, 2014
Rated 5.0 out of 5.0 by NC120 Charleston Getaway
The people at Holiday Inn Express, Ashley Phosphate are always helpful and courteous. It is convenient to all the attractions in the area and a good value.
August 27, 2014
Rated 5.0 out of 5.0 by Redesa1768 Layover before cruise
HIE was a great idea for a layover before cruising. The shuttle service to the pier was convenient and affordable.
August 23, 2014
Rated 5.0 out of 5.0 by alexm20 I love the Holiday Inn Hotels
Nice hotel, clean and friendly staff. I will recommend it for couples and for family vacations. I have stayed in Holiday Inn Express Hotel in Georgia and Virginia too. I really enjoyed my stay in all of them.
August 21, 2014
Rated 5.0 out of 5.0 by Ivan2003 Friendly staff, good value, convenient location
The hotel provided good service, good breakfast choices for an Express hotel, and good value for a hotel near Charleston and Mt. Pleasant.
The hotel is close to major freeways and restaurants. Will probably use this hotel again when visiting the area.
August 20, 2014
Rated 5.0 out of 5.0 by Sue1201 Great Front Desk Agents,
This is a very nice hotel and well located. Staff is A1 grade. The rooms are modern, very clean and comfortable.
August 15, 2014
Rated 5.0 out of 5.0 by the librarian Clean room and great price
We enjoyed our stay. The staff were professional and efficient. The room was clean and comfortable. When we travel we try to stay with Holiday Inn Express as often as we can.
August 10, 2014
Rated 5.0 out of 5.0 by brogan Great staff and well proportioned room
Great stay! We arrived at 3:30 am. I had called ahead to make the staff aware of the lateness of our arrival. The lady on the phone stated she would make a note of it and that she wished us safe travel. When we arrived at 3:30 am, I was greeted by the front desk person with a "Oh, we are so glad you are finally here! We have been looking forward to your arrival. Glad you are here safely now". I was so very impressed with their genuine friendliness. I will not hesitate to recommend this hotel to friends and family when we go back to Charleston, this is where we will stay!
August 10, 2014
Rated 4.0 out of 5.0 by PhillyKen357 Charleston Trip
Good hotel, great value for the money, very comfortable and secure.
August 7, 2014
Rated 5.0 out of 5.0 by beccacat Great experience
We have stayed here numerous times and have loved it. Rooms have always been clean. Staff has always been friendly and helpful. Breakfast choices are great! Love the evening reception during the weekdays from 5-7pm! (Just wish the staff wouldn't start to pick up until at least 7pm).
August 6, 2014
Rated 4.0 out of 5.0 by afwick Front desk was awesome
During our check-in and check-out, both of our front desk experiences were wonderful. Both people were knowledgeable and friendly.
Our one less than desired experience was during the breakfast hours. The breakfast room hostess was engaged in a lengthy conversation with a guest/friend and all of the hot food items were out for 15-20 minutes. People were inquiring about the hot items, and her conversation continued. She then left the area to go talk on her cell phone. I have never had this experience in any other Holiday Inn Express.
August 4, 2014
Rated 5.0 out of 5.0 by Jon69SC Anniversary Getaway Weekend
Staff was great at check in. Recommended great restaurants downtown. We usually stay in Mt. Pleasant but we were pleasantly surprised with this location and service. Good breakfast with plenty for everyone. Close enough to beach and downtown. Did not want to be bothered first morning so staff called to see if we wanted room cleaned (very professional). We will stay here again.
August 3, 2014
Rated 5.0 out of 5.0 by Valb124 Check in policy
Overall my stay was excellent. There was only one negative impact due to hotel policy not being thoroughly explained for customers paying cash. All front desk staff should ensure that customers have a full understanding of what/why a particular procedure is required to avoid undue stress between the parties involved. The ladies handling breakfast were superb!!!
July 30, 2014
Rated 3.0 out of 5.0 by 1st time visitor to sc front desk staff /location
front desk staff - excellent service and very knowledgeable!! 5 stars
location - this was our first visit to this area, not pleased with the area.
July 29, 2014
Rated 5.0 out of 5.0 by dfw0824 Business Trip to Charleston
I first called to make my reservations and the person on the phone recognized me and and called me by name when I told her my company. When I arrived at the property Shuquorior welcomed me, got me the room I requested. It really feels good when you are recognized by a sincere person that is also helpful.
July 29, 2014
Rated 5.0 out of 5.0 by Amelia65 great service
Love this place. Within walking distance of several restaurants. The staff is always friendly. The breakfast staff always has food ready well before the 6am start time. I always look froward to working in Charleston and staying at your location!!!!
July 27, 2014