Rated 4.6 out of 5 by 126
Rated 5.0 out of 5.0 by TiradaA Great Location even better staff!!
My experience started right with the hotel shuttle. Very polite and helpful, they provided me with recommendations and suggestions of local services and sights. NASH Express and trolleys to and in downtown. Front desk extremely helpful and willing to offer shuttle transport and great eating recommendations. Hotel appearance beyond expectations and hallway as well as room smells very welcoming. Highly recommended!
April 28, 2014
Rated 4.0 out of 5.0 by charlie b Staff was great
Staff helped with resveration and seen to it we were booked properly for the stay. Very friendly when we came in. The staff at breakfast was great in seeing that everything was right. Was alittle hard getting out on main road due to traffic.
April 28, 2014
Rated 5.0 out of 5.0 by Hinson family Great stay, great location
We stayed at this hotel for only one night but it was a very enjoyable stay. The front desk staff were friendly and helpful with the hotel and the local area. The hotel is in a great location near the Tanger outlets and not too far from downtown Charleston or the nearby beaches.
April 24, 2014
Rated 4.0 out of 5.0 by bohoo Freindly staff and commfortable place
The stay was well managed with friendly staff. Adam who checked us in was great and friendly. The room was super and we enjoyed the comfortable beds. The only drawback was the service in the restaurant for dinner which was slow. Perhaps the rain that evening had everyone eating in.
April 22, 2014
Rated 3.0 out of 5.0 by SLVFOX Front Desk
The check-in experience was miserable. This hotel was chose as the host hotel by the Charleston Corvette Club for car clubs all over the SE. Instead of allowing the arrivals to check in as they arrived, we were all told we could not until 4:00. You can't imagine the back up of guests trying to check-in with only 2 staff personnel working the desk. When questioned about breakfast, we were told that it was included. Not so when we went for breakfast the next morning. When I questioned the front desk the next morning, it appeared no one knew what was going on.
As a Corvette Club member that generally travel's the SE to car show's, I have to say this was one of the worst experiences I have encountered in many years.
April 16, 2014
Rated 3.0 out of 5.0 by vettec6 checking in
we got there the rooms were not ready, the guy at the desk was rude, waited over 2 hours to check in, the person at the desk was the only one there at the time of check in, took her 45 minutes for her to check a person in due to they were getting serveral rooms, to me they were not prepared for a crowd. Always have stayed at Holiday Inn, had upsetting experience with this one. Did not have recognition of be IHG member.
April 16, 2014
Rated 5.0 out of 5.0 by Stephanie92 Enjoyed our stay!
Stayed here for the Cooper River Bridge Run weekend, and the front desk was VERY helpful before we even arrived. We were running late and a staff member went to pick up my group's bridge run packets before the package pick-up closed and had them waiting for us at the front desk. We were so grateful because without their assistance we wouldn't have been able to run in the race.
Check in went smoothly and our room was very nice! Housekeeping was very helpful as well. We really enjoyed our stay at this Holiday Inn. We'll be back next year for the 2015 bridge run!
April 9, 2014
Rated 5.0 out of 5.0 by Judy K Great service, quiet room. Nicely decorated.
Would definitely stay again. This was a warm, friendly hotel with plush rooms and warm lobby. Very nice.
April 1, 2014
Rated 5.0 out of 5.0 by Bynx Great meal and relaxation
The room was great. We had such a relaxiorng stay. The dinner was so good we're going back just to enjoy the restaurant. Our room was excellent. Came for one night and extended or stay to just relax an additional night.
The staff was so helpful and friendly. We have referred a lot of people to also have a great stay.
March 20, 2014
Rated 4.0 out of 5.0 by BVincent Stayed 2 nights but...
everything was good except the elevators were broken and i was on the 5th floor. We were staying with a group and happened to get stuck for about 10 minutes in the elevator. Not fun. Everyhting else was fine, the room was great and the staff were 4/5.
March 19, 2014
Rated 5.0 out of 5.0 by Johucaes cleanness excellent
All was very fine and excellent at all, I like very much this hotel and around this good merchants.
March 7, 2014
Rated 5.0 out of 5.0 by RoadMom Weekend trip to Charlestone
Great location - very close to the airport and an easy drive to Charleston historic area and beaches.
March 7, 2014
Rated 5.0 out of 5.0 by Happy Grandma2 good value for an airport hotel
I have spent much more for hotel rooms near airports, yet the room was very comfortable. I would particularly like to commend the front desk staff and the breakfast area staff, who both went out of their ways to accommodate requests. Because of them, I would definitely return.
February 27, 2014
Rated 4.0 out of 5.0 by FrequentTraveller13 Always A Pleasure
My second time staying here and might I say great stay as usual. I really want to recognize Nicole that works as a hostess at the Indigo Restaurant. Because of her my stay is always a pleasure. She always has a smile on her face and works very hard at her job as I see her take care of guest either at the restaurant or delivering food for room service. Overall great staff and comfortable room environment. Will be staying again in a few months.
February 26, 2014
Rated 5.0 out of 5.0 by sleefish Charleston's Best
Stayed one night and wished I could have stayed all week.
Unbelievable front desk(Sarah)
I arrived early and they told me my room was ready
I was so grateful and then l get to the 6th floor and they were cleaning my room. I was still grateful to be in this magnificent
Hotel. Beautiful doesn't even cover it. Well I go downstairs and there is bright and bubbly Sarah with a new room key and had upgraded my room to a suite . I was still grateful to stay here and didn't expect all of this. But this is SC so what else can I say ?
Went to a concert and had the most comfortable bed and slept like a baby. Will definitely stay here again but for a longer stay.
February 10, 2014
Rated 5.0 out of 5.0 by KJIM Excellent
The room was great, confortable, bathroom clean and roomy, contental breakfast one of best of any hotels I have stayed at, staff was very friendly, gym was available and equipment worked, close to airport with an on time shuttle. Very clean and well managed facility. This is the third time we have stayed at this property and our experiences have all be first rate.
December 19, 2013
Rated 5.0 out of 5.0 by LogosLGV airport shuttle
our only complaint is when the shuttle arrived at 5am, it was already full of luggage and could not accommodate most of our group's luggage. We did have 2 cars available to us, so we were able to utilize them for most of the luggage. Other than that, the hotel is great and the front staff was very friendly and helpful, allowing us to store our excess luggage downstairs vs. taking it up to our rooms.
December 9, 2013
Rated 5.0 out of 5.0 by 2013MEC Overall "FABULOUS!"
For an airport hotel, it is just amazing to me how they can be so exceptional in all qualities!!! This place is my very favorite of all airport hotels I have stayed in.
Thank you - Holiday Inn for a wonderful stay each and every time I stay with you!
December 8, 2013
Rated 1.0 out of 5.0 by Jrnalley Not the best...
Front desk upon entry was very nice, but the room was far from what I am used to. The heater did not work, maintenance came to the room, said he got it going but the room never got over 65 degrees. Hotel didn't seem that worried about it and nothing was done to try and make my stay more comfortable. I will be going back to another property next week as I travel to Charleston weekly. No gift bag for platinum members was given either. That's not a biggie but is always very nice.
December 7, 2013
Rated 4.0 out of 5.0 by HoldFast82 Heater Broken - Room Uncomfortably Cold
Overall all my stay was good except for the temperature of the room. It was so cold I was unable to complete some work that I had planned for the evening. A tech was in the room earlier in the day and supposedly checked the system, put a sticker on the heater itself, directing control only from the thermostat on the wall. Unfortunately while the blower would blow, it was consistently cold air. Everything else about the hotel and the stay was superb.
November 17, 2013
Rated 5.0 out of 5.0 by Lindsey347 Wonderful!
Great hotel! First the check in process was quick and the clerk was friendly and genuine. The room was very comfortable, clean and up to date. Room was also larger than expected. Loved the bathroom! The only hiccup was the food. But then I only ordered soup and salad to take back to the room. Portion was smaller than anticipated and nothing special. Would eat there again and try something else. Will definetly stay here again.
November 16, 2013
Rated 4.0 out of 5.0 by SUJIT77 Good Hotel but breakfast OK
Stayed at HolidayInn for 3nights. It is very conveniently located near the airport.
On the first day tried the breakfast since it was included as part of the Corporate rate. It was cold to begin with and then later after presenting the coupon (for free breakfast) was going be charged $14.5. Had to clarify with Manager who then said sorry was a mistake. The breakfast offered is definitely not worth $14.5 if anyone needs to pay for it.
Next 2 days chose to have breakfast at the Denny's next door.
Water was hot in the shower in room 316 but surely had very low flow. Another coworker on the fifth floor had a similar flow issue.
November 14, 2013
Rated 5.0 out of 5.0 by ltabor85 Honeymoon
We stayed here the day before we left for our honeymoon, and the evening we returned from our honeymoon and it was excellent both times! The beds were extremely comfortable and the bathroom was very nice. They gave us a complimentary breakfast on the morning after our wedding, and it was delicious.
They also have a 24 hour airport shuttle service and allowed us to leave our car at the hotel free of charge. It was perfect! Highly recommend it!
November 11, 2013
Rated 3.0 out of 5.0 by locnessy81 Close to Conference Center
The hotel is pretty average, but you can't beat the 7 minute walk into the convention center. If you won't have a car for the visit - this hotel is not at all centrally located and is about a 15 minute talk from any not fast food. There is a Panera but it's probably about a half a mile way away.
Cell phone service and the hotel internet is spotty at best in this entire hotel and my conference didn't spring for any internet at the conference center so it made for a difficult trip.
November 9, 2013
Rated 5.0 out of 5.0 by Sassie12 Great stay
Outstanding customer service.
Rooms were clean. Staff very willing to assist.
November 8, 2013
Rated 5.0 out of 5.0 by Ravi13 Very comfortable bed
Check in staff warm and welcoming, restaurant staff very very helpful. Value for money ! Excellent experience!
November 3, 2013
Rated 5.0 out of 5.0 by Tudorw Perfect Stay
I was most impressed with the friendliness of the staff at this airport Holiday inn. The staff make that extra effort here which shows in the commendations and awards that this hotel has received. The room was comfortable , quiet and clean, dare I say luxurious. It had all the amenities ! The location was great for an airport hotel, only minutes from the airport with an on time shuttle and nearby - the Tanger outlet mall and numerous places to dine. ( The hotel provides shuttle service to and from the outlets) Kudos to Sarah at the front desk ! I will definitely stay here again and highly recommend this hotel without reserve.
October 31, 2013
Rated 5.0 out of 5.0 by FabFourO Great Staff
I hosted a sleepover for my daughter and 13 of her friends for my daughters birthday.
Patricia checked us in and went above and beyond to ensure our stay would be pleasant and enjoyable.
The suite was perfect for the occasion, the staff was great, and the girls had a blast.
I definitely will return, but next time without 14 tween girls.
October 30, 2013
Rated 5.0 out of 5.0 by cathydit great service
From the check in to the morning breakfast, service was excellent. Food also very good. Clean comfortable bedroom and bath with nice shower. I will stay there again with family on next trip.
October 25, 2013
Rated 5.0 out of 5.0 by ReggieD1961 Excellent Hotel
This is an excellent hotel for it's value. Clean rooms, friendly staff, excellent restraurant/lounge food. My overall experience was great. Definitely will be staying there again when I 'm in town.
October 21, 2013