Rated 4.3 out of 5 by 159
Rated 4.0 out of 5.0 by Rae6 Beautiful room
Hotel was decorated beautifully. The room was unique and gave the feel of being in an upscale urban setting. Room was clean, staff was friendly and helpful.
October 9, 2013
Rated 5.0 out of 5.0 by ngfs66 USS Fiske Reunion Sept. 26-29, 2013
Wonderful hotel, staff, and grounds. Excellence was the word from parking to sleeping at night. Amenities were tops, staff was knowledgeable, friendly, and very helpful.
The only downside was the price of drinks at the bar, which was too high.
Nevertheless, I hope to stay there again next year when we visit Charleston.
October 3, 2013
Rated 1.0 out of 5.0 by tman2925 too many hic-ups
after a long day arrived at 9 pm. when I entered the room I noticed that the a/c wasn't working. After waiting for 15 mts the engineer came in and (long story short) wanted me to wait while he went "downstairs" to see if he could fix. I recommend that maybe they could put me in another room?? Great idea!
the new room wasn't as nice as the initial room but what the heck.
Upon arrival to my room the next day I discovered that the room had not even been made and it must have gotten overlooked.
I never complained about it .. why bother!
Also I wonder why they never seem to have upgrades for platinum members when the hotel is obviously pretty empty??
not the service I expected from a Crown property
October 2, 2013
Rated 5.0 out of 5.0 by kk6942 Weekend Getaway
Stayed at the Crowne Plaza in Charleston, S.C. for the weekend, the hotel, our room, the atmosphere were excellent, front the front desk to room service to house keeping everything were prefect even the location of the hotel, several restaurants were located nearby even across the street. Our room was very comfortable, clean, and nice. Crowne Plaza will surely be in our future traveling plan again.
September 29, 2013
Rated 3.0 out of 5.0 by honeybea A little disappointed
During my entire stay I could not use my cell phone. The AT&T service would not work. Also, we had to change rooms due to ants. The bathroom doors would not always close properly.
I do not think I will stay there again.
September 11, 2013
Rated 5.0 out of 5.0 by Brubie Good Time in North Charlston, S. Carolina
very nice and friendly staff treated us like family. You should be proud to have this hotel in your group.
September 8, 2013
Rated 5.0 out of 5.0 by Klessington Amazing!!!!!
Bed very comfortable and so was the atmospher was great! Felt like home! I wasonly their for one night and I'm a local,my niece,nephew and son loved the pool of course! Keep up the good work! The front desk staff were very warm!!! My friend comes here a lot so this will be his new spot! Please keep me up to date on specials! Thanks!
September 8, 2013
Rated 2.0 out of 5.0 by mcvette Not as expected
I thought Crown Plaza was one of the better hotels . . . certainly not the Crown Plaza that I have stayed in years ago.
The noise level at this hotel is unbelievable; at 12,1, 2, 3 o'clock in the morning when toilets flush or when showers start at 5 and 6 it sounds like they are in your room (walls and floors must have not noise barrier#. The lobby noise travels up and if you want to sleep early - better get a room that is no where near the lobby area.
The room was very nice until you looked close. I loved the décor; but the louvers on the closet doors could have been used as a writing board #very dusty#. The wonderful frosted glass dividing the main room and bath was beautiful - except the glass has not been cleaned in quite a while #all spotted with who knows what and the frames around the glass were full of dust). Just wonder how bad other parts of the room were.
Since my husband and I have allergies and it is a animal friendly hotel, which we were not told it was a weekend of sniffles and watery eyes. Lucky I had an allergy shot before I left home or it could have been disastrous!
But, I am sure the hotel does save money - since they told us the hotel was full and the poor staff seemed overwhelmed!
September 6, 2013
Rated 5.0 out of 5.0 by Norbet Exceptional service Comfortable bed
My room was very well taken care of, service and requests were carried out very expeditiously. Staff was friendly and informative.
The food was very well prepared and presented nicely.
September 6, 2013
Rated 5.0 out of 5.0 by ttmmyy23 Great Location
I love that the hotel is near several restaurants and stores. I highly recommend this hotel.
September 3, 2013
Rated 5.0 out of 5.0 by BJP2026 Received great service from staff.
My family and I truly enjoyed this location for our family reunion and would choose it again. The staff was very courteous.
September 3, 2013
Rated 1.0 out of 5.0 by Robinosb Terrible Experience
Nice looking hotel, but really bad experience.
Arrived and checked in ok, but noticed a damp smell in the corridor leading to our ground floor room. It was even worse in the room where the carpets were actually wet. All the soft furnishings were very damp including the bed. As we arrived after midnight we were going to ignore the damp, but after ten minutes rest we had to return to reception. We were given another room in same corridor but this was just as bad.
When we returned to reception we were told that all carpets had been cleaned and all rooms would be like this. After insisting we were given a room on another floor. Luckily this was not so damp but room still was not worth money as it has a lumpy bed and weird smell.
If we had not changed room would have slept in car it was that bad! Can not understand why original room was let it was a complete health hazard. Staff were completely oblivious to why his was unacceptable.
August 31, 2013
Rated 5.0 out of 5.0 by HB1775 Courteous and Clean Facility
This hotel is a very nice display of what I feel a hotel experience should be like. From the very hospitable staff to the clean rooms every aspect is done right.
August 29, 2013
Rated 5.0 out of 5.0 by beardog Staff was fantastic
Everything about our stay was terrific. I'd stay there again. It was so convenient to everything we needed.
August 27, 2013
Rated 5.0 out of 5.0 by spock63 Very nice room,and excellent service
The room was very nicely appointed, comfortable bed and and all the necessary amenities including a rferigator to keep my wine cool. Bed was kingsize and comfortable, size of room was outstanding compared to your competition. Would highly recommed this property. Prices for everything were very competative.
August 26, 2013
Rated 2.0 out of 5.0 by CJJL microwave/ bed/ Service
We expected a microwave to be in our room--request granted swiftly. Our boxspring /mattress were UN-COMFORTABLE and if either of us want to change position, the noise woke us up.
Hotel Service was GREAT!
August 26, 2013
Rated 3.0 out of 5.0 by greg535355555 Restaurant staff not cordial or polite
wireless signal no good. bad tv channel receptions. and TERRIBLE RESTAURANT STAFF.
August 24, 2013
Rated 5.0 out of 5.0 by RABJ1 Great room, comfortable bed and wonderful service
This was my wife and I first time staying at Crown Plaza. I've stayed in several hotels, over the years, and Crown Plaza was the best. The room service and maid clean-ups were excellent. The staff was friendly, helpful and courteous. The hotel is in an excellent location adjacent to the outlet mall, Wal-mart, Sams Club and several eating places. What more can a person ask for. I highly recommend this hotel. Our stay was one week. We will be staying at Crown Plaza from now on.
August 21, 2013
Rated 5.0 out of 5.0 by Carolinafairy Loved It!
Can't say a negative thing, I really enjoyed the stay. Beautiful lobby, great room, great staff. I would def. recommend to others!
August 21, 2013
Rated 4.0 out of 5.0 by Erd46 Television
The television service at this hotel is the worst I have seen.
Very limited channel selection and channels would drop in the middle of the program.
Other then the television this a very good hotel.
August 19, 2013
Rated 2.0 out of 5.0 by crcdmc Not that great
I really expected more from a hotel that says they are a AAA four diamond. Pool area overlooks the street, rooms are dusty, and you can hear everything that happens outside your door.
August 19, 2013
Rated 5.0 out of 5.0 by NauralBeauty39 A wonderful experience
Once again I had a wonderful experience with the Crowne Plaza!!!!! As always the rooms were nice and clean the staff was all so FRIENDLY and nice and management was awesome!!!!
I always have a great experience with the Crowne Plaza and I will always be loyal to them. I'm my time of need and during a very difficult time the general manager & staff was a tremendous help to me and my family and made us feel welcome and made our stay very pleasant. I will forever be loyal to this chain of hotels
August 17, 2013
Rated 4.0 out of 5.0 by SailorGirl Attractive Decor
This is an attractive hotel and the room was beautiful. The beds were comfortable, room quiet, great room service. The front desk was a bit disorganized. Great shopping nearby.
August 16, 2013
Rated 4.0 out of 5.0 by Grace89 Good location for getting around in Charleston.
Lovely room, good location and nice pool (great cooling off after going to the beach)!
August 12, 2013
Rated 4.0 out of 5.0 by lk11 Great Service
Stayed one night for the beginning of my wife and I's Honeymoon. It was an amazing looking room and the staff was very kind and helpful. Made a request for some food and something to drink late at night and they accommodated us without hesitation. Fortunately we had reserved a room in the quite area and a corner room because there was a party going on in the atrium area. Overall experience was good. A great place to spend the night for a special occasion however it would have normally been out of our price range.
July 6, 2013
Rated 5.0 out of 5.0 by mrsvicki28 Helpful Staff, Lovely Hotel and Wonderful Location
My family and I enjoyed our weekend stay at the Crown Plaza - Charleston Airport. It's located in the perfect location across from the Tanger Outlet, lots of restaurants and less than a ten minute drive to downtown Charleston,
The staff was so friendly and helpful during our stay. They were sold out due to a family reunion and a class reunion ... sometimes that can mean poor service but not in this case. We received OUTSTANDING service all weekend long. I know they were beyond busy but they were always smiling and offering assistance or directions .. or just simplify making sure everything was okay with our stay.
I would love stay here again and will tell anyone traveling in the area about my awesome experience..
June 29, 2013
Rated 5.0 out of 5.0 by Youngladee22 Picture Perfect
I am the first to admit that when I shop for any product I like to visualize what I am purchasing so when I went online to search for a hotel I was captured by the photos of the accomodations. My husband's reply was, "It can't be really that nice for this price!"; however from the moment we walked in the lobby for check-in to the time we went up to our room, I was overly satisfied. Everything was just as described on the internet, if not better. It was family oriented and romantic all at the same time. The staff was warm and friendly even in passing in the hall ways. The bathroom in the King Executive Suite was to die for! I would stay again just for that. The parking is a little limited considering the area, but that was minor. Our overall experience was very memorable and whenever I am in Charleston this is exactly where I will lay my head again! Who wouldn't like getting every bang possible for their buck!
June 29, 2013
Rated 3.0 out of 5.0 by rob4herd Hotel
Hotel is really nice however if you have a room in the center of the property it is open to the bar located on the first floor which can be very noisy when you are trying to go to sleep.
June 26, 2013
Rated 5.0 out of 5.0 Nice Hotel
Nice Clean Hotel Lots of room really enjoyed stay.
June 15, 2013
Rated 5.0 out of 5.0 by fpelote Great Stay
I had a great time at your hotel ,very impressed with your lobby area
June 7, 2013