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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 192 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    192reviews

    • 5 Stars
      146
    • 4 Stars
      27
    • 3 Stars
      9
    • 2 Stars
    • 1 Stars
      10

    Great Home Away From Home

    By

    January 29, 2015

    Everyone is friendly. Very often addressed by name as I arrived from week to week. Its location is close to everything. I highly recommend Candlewood Suites - North Olmstead, OH.

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    Staff

    By

    January 28, 2015

    club

    The front desk personnel were extremely friendly whenever you walked past. All employees were were very friendly and wanting to know if you needed any assistance. This was a very nice stay.

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    Comfortable bed, great staff, prompt service

    By

    January 28, 2015

    club

    The overall stay was good. The carpet upon first entrance into the facility looks dated. Good value for money spent. close access to highway, restaurants and shopping. Doors shutting in early morning hours were a bit of a nuisance, but what hotel isn't. Much better stay than the place next door. Staff placed entrance/exit to close proximity of room which was nice for luggage transport.

    Posted byHotelStaff
    January 28, 2015
    Wally5, Thank you for the 4 star review. We appreciate you taking the time to write. You mentioned that the carpet in the entrance looked dated. I wasn't sure if you meant the actual Cintas rug or the hallway carpet. The hallway was installed in December so I imagine it was just the Cintas carpet. Those actually get changed every week by them. Anyway, I thought it would be good to let you know. Hope to see you again soon. Sincely, David Mamer General Manager Candlewood Suites
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    Looking forward to next visit...

    By

    January 26, 2015

    We were very impressed with this property when we stopped just to investigate a couple months ago. We were given a personal tour by the manager, and he and everyone there that day made us feel very comfortable about using this facility. Our stay recently more than met our expectations, they have thought of everything. Will definitely be looking for Candlewood Suites when we travel.

    Posted byHotelStaff
    January 28, 2015
    LouLucy, Thank you for the wonderful review. I will make sure to let Mike Hyde our Director of Sales know that you enjoyed the tour. We hope to see you again on your next trip to Cleveland. Sincely, David Mamer General Manager Candlewood Suites
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