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Rated 4.5 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by Comfortable Living Quarters and Excellent Service Upon my arrival, Management welcomed me, greeted me warmly and checked me in. Check in was quick and accurate. I was given a full description of what to expect. When I reached my room, about 5 minutes later, my room phone began to ring. It was management checking on the appearance of the room, which was amazing. It was freezing outside, but the room was wonderfully cozy and comfortable. Management was courteous, gave attention to details and made sure that their customers were comfortable. I was in Cleveland on business with Cleveland Clinic. This was my first time EVER staying at Candlewood. I PROMISE..I WILL NEVER GO ANYWHERE ELSE when I'm in Ohio. My experience was beyond amazing. Thank you!! the Management and Staff!! November 23, 2014
Rated 5.0 out of 5.0 by Great location. Very convenient to interstate system. Close to several of Friendly and effective staff. Great attention to detail. Room was very clean and finishes are updated. Common areas are well maintained. Enjoyable stay. I am in this area at least once a year and choose to stay here knowing of the pleasant and comfortable experience. November 22, 2014
Rated 5.0 out of 5.0 by Great place, great value Clean, comfortable and friendly staff. Shower curtain rod was dangling but other than that in perfect shape. A bit of a hassle to call in for internet access number each day but the service was adequate. Would definitely stay again November 22, 2014
Rated 5.0 out of 5.0 by Home Sweet Home I stay at this property every time I am in Cleveland on business. The management and staff should be used as a model for all IHG properties. Wish I could rate more than "Excellent." November 19, 2014
Rated 5.0 out of 5.0 by Great Stay!! I'm a flight attendant and stay at may hotels around the world. I chose this hotel on one of my leisure trips. What a great choice that was. This has become my favorite brand. The staff was the best. They treated me like I was a repeat customer who stayed there often. I felt a if I was at home. I will recommend this hotel and brand to many people. November 14, 2014
Rated 5.0 out of 5.0 by A Pleasant Stay Great stay - enjoyed it. As we were leaving we had our small dog with us. We mentioned that he had wanted to stay an extra night. Our host wondered it this was the dog who phoned down for stead and eggs - we laughed and said, "Probably so". November 13, 2014
Rated 5.0 out of 5.0 by Overall nice hotel The hotel was quite nice overall. The only issue is that they don't include a breakfast, but I knew that ahead of time -- it wasn't a big deal since we were always leaving early in the morning. November 13, 2014
Rated 5.0 out of 5.0 by Comfy on Cleveland Best best for good location, convenience, comfort and reasonable. November 12, 2014
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