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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 215 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    215reviews

    • 5 Stars
      164
    • 4 Stars
      31
    • 3 Stars
      10
    • 2 Stars
    • 1 Stars
      10

    Friendly staff

    By

    March 31, 2015

    club

    Very satisfied with our visit. Front desk staff was friendly and called about five minutes after we got into our room to make sure everything was to our satisfaction. Pillow and bed were comfortable, room was quiet and clean. Towels much nicer than in most hotels. Lots of space in the room and a nice long counter to put suitcases on. The counter also curves out to make a nice eating space or room to play cards. Lazy boy chair was a great addition. Very convenient to the mall and restaurants. Borrowed a movie to watch for free. Will stay here again when we visit Cleveland!

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    Great hotel But

    By

    March 29, 2015

    club

    First of all the front desk staff and cleaning folks were the best every single one of them.
    I would highly recommend staying at this hotel.
    Its not the ritz but its is comfy
    I stayed on the 4th floor very quiet
    The rooms are big and were like new
    Room was really clean and beds and pillows where perfect everything worked fridge stovetop microwave.
    The mall and shopping are literally across the street WALMART you can see from your room so groceries are easy to get and you have many choices for dinner in the local area. Free washer and dryers down stairs and small gym good selection of dvds you can borrow and you can even borrow a crock pot or blender if needed

    ******* The only bad thing was on night 2 not the hotels fault they had a major water line break which flooded the first floor and the entire hotel was without water for 2 days. The front desk supplied everyone with gallons of fresh water as much as you wanted and to be honest no questions asked refunded my whole stay there.

    This staff and hotel is minus the no water is the best I have stayed at i would recommend this place to everyone

    Thanks stayed 03/16/2015

    Posted byHotelStaff
    March 30, 2015
    Guy99, Thank you for taking the time to write a review about our property. I echo your words exactly. Our property and staff are second to none. I know it was a hassle that the main trunk line burst leaving you without hot water during your stay. Even though that was out of our control, the staff stepped up and made sure each and every guest was comfortable and safe. I couldn't be more proud of how our staff responded. It's people like this that make the hospitality industry wonderful even in times stress. The hot water is back on and ready for use. We hope that you will come back and stay with us on your next visit to Cleveland. Sincerely, David Mamer General Manager Candlewood Suites
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    Nice hotel and dog friendly

    By

    March 25, 2015

    Nice dog friendly hotel in the Cleveland area.It is across the street from a mall and shopping. It has almost every chain restaurant within a mile of this location and some one of a kind restaurants close also. We have stayed here a few times since the birth of our grandson. We will be back I'm sure

    Posted byHotelStaff
    March 25, 2015
    Hello, Thank you so much for the 5 star review. Hope to see you again. Sincerely, David Mamer General Manager Candlewood Suites
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    hotel stay

    By

    March 22, 2015

    platinumelite

    The stay at this hotel was pleasant an comfortable an out house keeper Carol was amazing!

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