Rated 4.3 out of 5 by 67
Rated 4.0 out of 5.0 by Sleepy Corporate Exec Great Staff
I have been frequenting this hotel for business travel for the past 2 years. During these two years, the one area that stands out to me are the staff. They are truly genuine and friendly. When I walk in I am always greeted with a smile and no matter how long it has been since my last visit they always remember me and make sure everything is just right. The rooms are nice and fit the needs. I only have a couple of complaints.....1. The smokers tend to like to sit at the front entrance and I can't stand the smell. Me being required to walk through a cloud of nasty smoke is not good. 2. Not all of the blackout curtains work well, I have had to use makeshift methods to get them to close completely. The parking lot lights tend to shine right in the windows, and I like to sleep in as much darkness as I can. 3. When you do not have one of those adjoining rooms, it is good, but when you do have one, you can hear everything the other room is doing, especially when you are sitting at the desk in the room working.
July 25, 2014
Rated 5.0 out of 5.0 by Mark from Philly Clean room and friendly staff
This location was convenient to where I needed to be in the Cleveland area. While I only used some of the facilities, I enjoyed having a full kitchen with a real coffee maker (very important to me). I would definitely stay here again and would recommend this hotel to others.
July 21, 2014
Rated 4.0 out of 5.0 by Joe Doe Standard room warning
Warning to all who are allergic to cigarette smoke... Their "Standard Rooms" were all once smoking rooms that they converted to non-smoking rooms and they still stink of smoke! When you book a room, they don't tell you this and good luck in trying to get another room. Staff was not friendly and blamed the mistake on me saying it was my fault for booking a standard room.
July 7, 2014
Rated 5.0 out of 5.0 by klemky Decent place to stay
After reviewing ratings on hotels near the airport and finding a lot of negative responses I decided to go with the Candlewood suites. It had a lot of positive reviews. I was pleased and my partner loved it. We would book it again.
July 3, 2014
Rated 5.0 out of 5.0 by Mark60585 Wonderful stay
Hotel conveniently located with easy access to what I was in the area for. Comfortable room, and I very rarely heard any other guests, so was never disturbed. Very friendly staff. No complaints or concerns whatsoever.
July 2, 2014
Rated 5.0 out of 5.0 by keith7456 Wonderful hotel.
Very nice hotel. Check-in was a little slower than I would like but not a huge deal.
June 25, 2014
Rated 1.0 out of 5.0 by fooled deceptive
a lot of baloney to put it mildly. Contacted by mgmt. and they missed the whole problem. Must be nice to be right all the time.
June 24, 2014
Rated 5.0 out of 5.0 by GS65 Great Hotel
This is a great hotel to stay if you're in the Cleveland area on business.
June 22, 2014