Rated 4.4 out of 5 by 158
Rated 5.0 out of 5.0 by cahj Great Service and very clean!
This hotel is a well kept secret especially due to location.
The staff is very friendly and accommodating .
Rooms were clean and beds comfortable.
Will return here again!
August 6, 2014
Rated 5.0 out of 5.0 by Rumpcorn1 Excellent stay
Very clean location and staff and service was great. Thanks for the hospitality
August 5, 2014
Rated 5.0 out of 5.0 by wally2013 Comfortable bed, great pillows and a tremendous staff
Staff was very helpful. Location is confusing to find but great location away from town.
August 4, 2014
Rated 5.0 out of 5.0 by Seacem Great service and comfort
Very convenient for our purpose. Excellent service
And the rooms were very clean. Breakfast was
Excellent as well. Thank you!
August 4, 2014
Rated 5.0 out of 5.0 by TimJim Comfortable bed and great service.
I really enjoyed my stay at the Holiday Inn Express. The staff were friendly and attentive to my needs. They recommended a great restaurant in the local community. The room was clean and comfortable. I would stay again at this hotel when visiting this area.
July 31, 2014
Rated 2.0 out of 5.0 by Sum2014 Not what should have been
Dirty and unorganized grounds. Set in the midst of a weed patch. Way over priced. Beds way to hard. I think I'll stop here.
July 30, 2014
Rated 5.0 out of 5.0 by Winkler Awesome Breakfast
Breakfast is always great and Ellie goes out of her way to meet special request. Christine and Sara always provide a pleasant check in experience and make our group feel at home.
July 28, 2014
Rated 5.0 out of 5.0 by linjcas Renewing for Next Year
The only thing we did not like is we could not renew for next year. It is very frustrating when you know the dates for next years show and you cannot book it. That is the only drawback. It is the only show we go to that we cannot book next show.
July 24, 2014
Rated 3.0 out of 5.0 by wilcinluk very nice front desk staff
average stay but pricey for the location and on a dead end street in the middle of fields.
July 23, 2014
Rated 5.0 out of 5.0 by 34 Ford Quiet
Great time except for the internet. Front desk was a great help in fixing the toilet.
July 23, 2014
Rated 5.0 out of 5.0 by twuck nice hotel in the middle of no-where
nice hotel. industrial area. have to drive everywhere. nothing close by. room rates as if in the middle of town.
July 23, 2014
Rated 2.0 out of 5.0 by JSoc123 Not Up to Expectations
Have stayed at numerious HIE in the past but this one fell short in coverall cleanliness
July 23, 2014
Rated 1.0 out of 5.0 by wldrose Horrid
This was one of the worst stays I have had in a hotel for the past few years and the worst HIE ever.
From the business center printer not working, to the ice machines either being empty or flooding the floor around them start to finish was bad.
Our room was half furnished and while I know they are changing things having a night stand and working light on my side of the bed would have been a good idea. (do you know what it is like searching for glasses on the floor in a pitch black room) and even in the middle of change having a spare pillow and blanket in the room shouldn't have been a big deal, just like someone answering the front desk phone at 3am shouldn't have been a problem but it was.
This review would not have been written if when I took my problems to the manager she acted as if it mattered I got "what do you want me to do take something off?" No I want you to act like it was a mistake and not mismanagement. Even writing things down would have been a start.
July 21, 2014
Rated 5.0 out of 5.0 by snowroadie245 A bit out of the way but worth the trip
Although this hotel can be seen from a major highway it takes a bit of travelling through a light industrial/rural area to actually reach the hotel. I am not sure I could have done this without my GPS.
Upon arriving at the hotel's driveway it is like entering an oasis. The grounds are beautiful. The hotel is clean and well maintained. I thought this was a newly opened facility and was surprised to learn it had been open for several years.
My room was clean and comfortable. The bedding and furniture appeared to be new. It was a wonderful place to stay!
This hotel is everything I look for when I travel.
July 19, 2014
Rated 5.0 out of 5.0 by jcmc Clean and comfortable, friendly staff
Very clean room, staff is friendly and helpful. Convenient to the NYS Fairgrounds.
July 15, 2014
Rated 5.0 out of 5.0 by Paula805 Modern and well kept
I choose this hotel because it was the closest to an event I was attending. I found the rooms to be clean and up to date. The lobby was also well kept. The room was quiet and check in was a breeze. I would stay at this hotel again.
July 9, 2014
Rated 4.0 out of 5.0 by Mark184746378393 Peaceful and Quiet
The hotel is a little out of the way, but the seclusion makes it very peaceful and quiet. A great place to relax after a busy day at the fairgrounds or long drive. Staff there are wonderful.
July 7, 2014
Rated 5.0 out of 5.0 by CTM52 Great Stay
Easy to get to. Clean and quiet. Great stay!
*****Could you e-mail me a receipt from my stay. Thank-you!
July 6, 2014
Rated 5.0 out of 5.0 by jmason2 Great place to relax.
I love staying at this particular Holiday Inn Express. I've been here for the past several years during the Fair and have always enjoyed my stay.
July 6, 2014
Rated 4.0 out of 5.0 by TravelMate4 New hotel, great service
Short stay, clean hotel, comfortable room, large foyer and breakfast area.
July 5, 2014
Rated 4.0 out of 5.0 by hongkong290 bed and air conditioner
We're only complain about bed and air-conditioner,Because there both too close.I kick many times when I woke up at the night time,Hopefully you can move a bed 2 ft from the air-conditioner.But,anyway I will stay this hotel again!
July 3, 2014
Rated 5.0 out of 5.0 by dellacro Courteous staff and nice hotel
Staff was exceptionally nice and helpful. All amenities were worth the price.
July 1, 2014
Rated 5.0 out of 5.0 by HiWay traveller. Comfortable bed and great service
Nice place just off the thru way. Easy to get to. Pretty decent breakfast.
June 27, 2014
Rated 5.0 out of 5.0 by ray12158 Great Staff
The best part of this hotel is the extremely friendly and professional staff. I stay in hotels 3-4 nights a week and love staying at this hotel during my travels to this area.
June 26, 2014
Rated 5.0 out of 5.0 by deesousa Off the beaten path.
We stayed here from Friday thru Sunday for a horse show at the State Fairgrounds. The hotel is very nice and in a quiet area. We were not familiar with the area, so the hotel was a little hard to find. Did not use the pool or had breakfast. We were at the horse show very early and stayed very late.
June 25, 2014
Rated 5.0 out of 5.0 by chrisey great mostly
a few minor complaints, the bathtub was very dirty, housekeeping over look it MORE then once, breakfast was slim pickins, they filled it right after we made our plates, and my biggest complaint is no bathrooms any where near the pool, kind of a problem when my 5 and 3 year olds both had to go, it's a long walk all the way across the lobby.
the other guest that were in the pool area were not very respectful, but that's hardly the hotels fault
June 24, 2014
Rated 4.0 out of 5.0 by Wycito Good business hotel to travel to
Excellent hotel to stay in the Syracuse area, easy access to the highway, 10 minutes drive to Downtown
June 24, 2014
Rated 3.0 out of 5.0 by Aussie Dar Comfortable clean hotel with good service
While the hotel is good overall, Its location in an industrial estate in the middle of nowhere leaves a lot to be desired.
June 21, 2014
Rated 5.0 out of 5.0 by St.Jude55 Excellent service.
The staff at the front desk is friendly and genuine. They had no difficulties accommodating my family's needs. The room was clean and the breakfast was a great way to start our day.
June 20, 2014
Rated 5.0 out of 5.0 by duolos In Town for Funeral
23 of us descended on this hotel for a recent stay due to the death of our dad. The management team was really great allocating rooms at a reasonable price and making them available in a timely fashion; the rooms were well appointed; the beds were comfortable and the environment was restful and peaceful. What more one ask for at a time like this.
June 18, 2014