Rated 4.3 out of 5 by 39
Rated 3.0 out of 5.0 by lobosig fine, but not great
Stayed at the hotel for business. Had stayed at several other hotels in the area and chose this one because the price was cheap. Would not stay again. Would rather pay $10-15 more to have a quieter room, breakfast, and my room cleaned every day. If you are looking for something cheap, or if having a kitchenette is important, then a good place. But if you are looking for a higher level of service, don't bother.
September 16, 2014
Rated 5.0 out of 5.0 by Giulia W Good stay
This is very new and clean hotel and we all like it. Thank you.
September 8, 2014
Rated 5.0 out of 5.0 by cvoss420 CAndlewood Oak Creek, WI is Best for Business
While traveling to build cell phone towers, when in Milwaukee/Oak Creek, WI we love to stay at the CAndlewood Suites. The inviting staff, the spacious rooms, the flat panel TV's, the super comfortable beds, and a delicious hot breakfast are just a few of the reason that we have stayed in the past and why we continue to stay at the CAndlewood Suites OAk Creek, WI.
September 2, 2014
Rated 5.0 out of 5.0 by JSScott Excellent Value for the Price
Hotel was excellent.
I stay at Candlewoods a lot for their kitchens.
It is always nice when their beds are firm and clean, the hot water works without issue and the internet connectivity is a non-issue.
I find that Candlewood has made it their business to get these basic things right and by doing so they can focus on other services that create value - like FREE washers and dryers.
September 1, 2014
Rated 5.0 out of 5.0 by AtheB Candlewood saved the cake
Candlewood staff and their kindness saved a frazzled traveler who had hauled wedding cake over two states and food for a wedding welcoming dinner (rehearsal) for participants and out-of-town guests. Another motel chain with full refrigerator's in the suite failed me by cancelling a 4-day reservation as I arrived late after a long journey (Why did they request all that contact information from me when the reservations was made?) Candlewood staff worked hard to find me a suite. Their graciousness left me with hope for humanity. Candlewood is definitely an experience I hope to repeat. Other chain...not likely to ever see a penny from me and those I may influence.
August 27, 2014
Rated 5.0 out of 5.0 by DD03 Business Stay
Clean Rooms, Comfy Beds = great place to stay. I will stay here again.
August 27, 2014
Rated 1.0 out of 5.0 by jsmorr The worst ever
I reserved and paid for my room 1 1/2 months in advanced so I would get the room I wanted. I did not get the room that I booked and paid for, instead they put me into a much smaller room. We got some excuse that the room I reserved was not available for those only staying a couple of nights, if thaqt is the case why was I allowed to reserve and pay for the room? The staff was so rude never acknowledging you when you came into the hotel. The second day we were there we got locked out of our room, the front desk cler, would not give us a room key that would work. Instead anytime we needed back in our room we had to be escorted and they would open the door. The cupboard was okay, the only thing is they sold cereal but they did not sell milk. To me milk is kind of a staple should be carried.
August 25, 2014
Rated 1.0 out of 5.0 by jsmorr Don't stay here, run away as fast as you can
The hotel takes the cake on making our vacation very uncomfortable. Made my reservation 1 1/2 months in advanced and paid for it in advanced. When I showed up, they could not give me the room I paid for stating they did not have any available. The front desk people are very rude, would not acknowledge you as you walk in from a day of sight seeing (all the other IHG hotels do) I guess they think they are better than those on vacation. The second day of vacation, they deactivated our keys and would not give us ones that would work so we had to be escorted to our room every time we left or went outside. The cupboard was a joke. They sell cereal but they don't sell milk. Who can eat ceral without milk?
August 23, 2014