Rated 4.3 out of 5 by 47
Rated 3.0 out of 5.0 by lobosig fine, but not great
Stayed at the hotel for business. Had stayed at several other hotels in the area and chose this one because the price was cheap. Would not stay again. Would rather pay $10-15 more to have a quieter room, breakfast, and my room cleaned every day. If you are looking for something cheap, or if having a kitchenette is important, then a good place. But if you are looking for a higher level of service, don't bother.
September 16, 2014
Rated 5.0 out of 5.0 by Giulia W Good stay
This is very new and clean hotel and we all like it. Thank you.
September 8, 2014
Rated 5.0 out of 5.0 by cvoss420 CAndlewood Oak Creek, WI is Best for Business
While traveling to build cell phone towers, when in Milwaukee/Oak Creek, WI we love to stay at the CAndlewood Suites. The inviting staff, the spacious rooms, the flat panel TV's, the super comfortable beds, and a delicious hot breakfast are just a few of the reason that we have stayed in the past and why we continue to stay at the CAndlewood Suites OAk Creek, WI.
September 2, 2014
Rated 5.0 out of 5.0 by JSScott Excellent Value for the Price
Hotel was excellent.
I stay at Candlewoods a lot for their kitchens.
It is always nice when their beds are firm and clean, the hot water works without issue and the internet connectivity is a non-issue.
I find that Candlewood has made it their business to get these basic things right and by doing so they can focus on other services that create value - like FREE washers and dryers.
September 1, 2014
Rated 5.0 out of 5.0 by AtheB Candlewood saved the cake
Candlewood staff and their kindness saved a frazzled traveler who had hauled wedding cake over two states and food for a wedding welcoming dinner (rehearsal) for participants and out-of-town guests. Another motel chain with full refrigerator's in the suite failed me by cancelling a 4-day reservation as I arrived late after a long journey (Why did they request all that contact information from me when the reservations was made?) Candlewood staff worked hard to find me a suite. Their graciousness left me with hope for humanity. Candlewood is definitely an experience I hope to repeat. Other chain...not likely to ever see a penny from me and those I may influence.
August 27, 2014
Rated 5.0 out of 5.0 by DD03 Business Stay
Clean Rooms, Comfy Beds = great place to stay. I will stay here again.
August 27, 2014
Rated 1.0 out of 5.0 by jsmorr The worst ever
I reserved and paid for my room 1 1/2 months in advanced so I would get the room I wanted. I did not get the room that I booked and paid for, instead they put me into a much smaller room. We got some excuse that the room I reserved was not available for those only staying a couple of nights, if thaqt is the case why was I allowed to reserve and pay for the room? The staff was so rude never acknowledging you when you came into the hotel. The second day we were there we got locked out of our room, the front desk cler, would not give us a room key that would work. Instead anytime we needed back in our room we had to be escorted and they would open the door. The cupboard was okay, the only thing is they sold cereal but they did not sell milk. To me milk is kind of a staple should be carried.
August 25, 2014
Rated 1.0 out of 5.0 by jsmorr Don't stay here, run away as fast as you can
The hotel takes the cake on making our vacation very uncomfortable. Made my reservation 1 1/2 months in advanced and paid for it in advanced. When I showed up, they could not give me the room I paid for stating they did not have any available. The front desk people are very rude, would not acknowledge you as you walk in from a day of sight seeing (all the other IHG hotels do) I guess they think they are better than those on vacation. The second day of vacation, they deactivated our keys and would not give us ones that would work so we had to be escorted to our room every time we left or went outside. The cupboard was a joke. They sell cereal but they don't sell milk. Who can eat ceral without milk?
August 23, 2014
Rated 5.0 out of 5.0 by itsnotmynickname Good location
It was a fantastic location 6 mins from airport. 5 mins from a movie theatre and even closer to places to dine.
August 21, 2014
Rated 1.0 out of 5.0 by sleeping on the floor Didn't receive room that was reserved
Make sure you confirm and re-confirm your reservations for what they were made for. My reservations were made almost 2 months in advance.
After confirming our visit the day before check in - upon arrival we were told the room they had for us was one queen bed for 4 people. They didn't even have a roll-away bed or any air mattresses (and they didn't offer to purchase any for us either).
It was a busy weekend in Milwaukee and there were no other hotels available. They offered us extra blankets and two of us had to sleep on the floor.
August 15, 2014
Rated 4.0 out of 5.0 by UNIfan Loved it!!
Thanks for letting my son and I stay at the Candlewood Suites. The room was very clean and the staff was very helpful and nice! We would stay there again!! Thanks!!
July 30, 2014
Rated 5.0 out of 5.0 by Worldwide Travelor Excellent Stay At Candlewood Suites Oak Creek
Our 2 night stay at this hotel was very good. Very comfortable bed and pillows. Nice room arrangement and "wow" full kitchenette was a plus. Very clean and very quiet. We never heard a door or voices.
Thank you Candlewood...for a good experience!
I would definitely stay with you again.
July 23, 2014
Rated 5.0 out of 5.0 by Dionne42 Very clean and quiet!
Overall, the staff was very courteous. The entire suite (bedroom, bathroom, kitchen area, etc.) was very clean as was the hotel lobby and outside areas and the bedding was very comfortable. Will definitely return to this hotel soon!
July 22, 2014
Rated 5.0 out of 5.0 by lab66 great value and friendly, competent staff
My daughter and I and our two cats desperately needed a place to stay while waiting to get back into our house following a fire. We were quickly guaranteed a suite accomodating all our needs without completely breaking our budget. Everyone was very kind and caring and very helpful. Made an extremely stressful time more tolerable. Thank you to all the staff.
June 30, 2014
Rated 4.0 out of 5.0 by Tootie16 Nice comfortable cool room
We were very happy with our overall stay just didn't understand the no daily room tidying up and such. We made do withn the bath towels and such. We dried them on the shower rod .When we booked the room no one said we would not be getting daily room tidy up and such? We were still happy about the location and easy way to get around to uour daily destination. We would stay here again for sure.We liked the kitchen setup it was very handy.Staff were always very nice to talk to and helpful in knowledge about area we were in.
June 28, 2014
Rated 5.0 out of 5.0 by Curlsl June 2014 stay
We loved the full size refrig. The bed was comfortable will stay at them in the future
June 26, 2014
Rated 4.0 out of 5.0 by kbw0418 Comfortable and convenient
We enjoyed our stay! The hotel was clean and comfortable. We could hear the people above us walking around and we could have used more pillows. This location was very easy to get to; however, we didn't really like the area. Not a lot of fun restaurants, stores, etc.
June 26, 2014
Rated 4.0 out of 5.0 by Bob 7 One Night Stay
I was just in town to see a play at the Milwaukee Rep. so I wanted a clean, quiet place to stay that wouldn't cost and arm and a leg. The Candlewood Suites fit the bill perfectly. It is located about 15 minutes from downtown with weekend traffic and close enough to the airport for convenience but far enough away not to be bothered with noise. The efficiency apartment layout of the room allowed me to make my own meals, saving money and time. The staff was helpful with a special request and efficient at check in and check out. I would stay here again.
May 7, 2014
Rated 4.0 out of 5.0 by Mirada Definite Value
I cannot find a better value at any hotel than what I receive here at the Candlewood. Consistency, efficiency in check-in and out, and price of the room brings me back time and again. I have stayed here the last three years at least 2 nights per week.
May 6, 2014
Rated 5.0 out of 5.0 by Airboss1 Great location Great hotel
Great property. Great people. Great location.
What more could you ask for?
March 31, 2014
Rated 5.0 out of 5.0 by omrail great service
the staff was fantastic. all areas of the hotel in and out side was very clean. If ever back in the area I would look at this hotel first.
March 29, 2014
Rated 5.0 out of 5.0 by JhawkGraphics No hassle stay
I was delighted with my stay. Everyone from the shuttle driver, front desk agents and maintience were very response and accommodating.
March 19, 2014
Rated 5.0 out of 5.0 by DDT29 Great room at a great price
I was very happy with my room and service. I look forward to my next visit!
March 8, 2014
Rated 5.0 out of 5.0 by Airboss1 Great property
I stay at this location 20-30 nights per year and I have never been disappointed with the facilities, people or the service.
I would have no problem recommending this property to anyone.
February 12, 2014
Rated 4.0 out of 5.0 by Airboss1 Great people
Great facilities and great people. I stay at this hotel about 30 nights/yr. It never disappoints .
October 13, 2013
Rated 5.0 out of 5.0 by Ric49945 Excellent experience
When my baggage was delayed I felt like my trip had taken a turn for the worst, but the staff at Candlewood Suites took the opportunity to rise to the occassion. They were flexible with my checkout time, delivered my baggage to my room when it arrived, and provided me with everything I needed to keep my trip on track...
I couldn't recommend this place more!
September 23, 2013
Rated 4.0 out of 5.0 by whyodyouneedthis Friendly service, good value
We stayed during the extremely busy Harley Davidson Convention time, though we were not participating in the convention. We made a few changes to our reservations (increasing number of rooms, decreasing nights stayed) and the front desk staff was very nice and accommodating when we called ahead of time. Unfortunately, they ended up with losing our reservation and room requests when we went to check in but Lindsay was very helpful in honoring the price quoted and room upgrade. She made all the frustration worthwhile! My only complaint was that our room was on the back side of the hotel (which is usually a good quiet area) but that is the location of this hotel's smoking area and it was quite loud quite early in the morning!
September 4, 2013
Rated 5.0 out of 5.0 by Fran1959 Repeat Guest by Choice not Necessity
This is convenient and clean hotel, the staff is always friendly. My room wasn't ready at check in, so I was upgraded - a welcome surprise!
Sometimes the noise level gets a little much, so better sound proofing would be about the only change I would make.
August 15, 2013
Rated 5.0 out of 5.0 by kelly65 Great value
I did not use the cupboard on this trip, but from past experience there is a good variety to choose from. The rooms are roomy and comfortable and always a great value in my opinion. I did notice a little outside noise in the morning as guest were leaving and some from the unit above me, but it was not a big deal to keep me from getting a good night sleep.
The staff was very friendly and check in was a breeze.
August 5, 2013
Rated 4.0 out of 5.0 by dreidelasauraus Beautiful Room but...
Needed continental breakfast OR a pool/hot tub.
Cant skimp on both!!
July 9, 2013