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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.1

    based on 25 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    25reviews

    • 5 Stars
      15
    • 4 Stars
      3
    • 3 Stars
      2
    • 2 Stars
      4
    • 1 Stars
      1

    Wonderful service!

    By

    January 05, 2015

    The friendly and professional staff made a difficult situation so much better. Everyone treated us like family.

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    Great Hotel, nice room and kitchen services

    By

    November 10, 2014

    Check in was great, Room met all my expectations. Last two stays, I was not provided express checkout, had to stop at front desk to secure my bill. Express Checkout is high on my list of services a Hotel needs to meet for my future reservations.

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    Not the best

    By

    November 03, 2014

    club

    I spend 85% of my time on the road and in hotels. I must say this particular hotel was for the most part typical Odessa. Dirty, rude people and above all a dirty room. Considering the amount of money they charge you would expect substantially better service. I've had better for alot less money. Finally, make some efforts to get your hotel on google maps or GPS.

    Posted byHotelStaff
    November 06, 2014
    Our sincere apologies for your last experience with this hotel. The staff tries to keep the hotel in the best condition as we are only a little over a year old. When problems of this nature arise, we want to know immediately so they can be resolved to the guests satisfaction.
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    Late night Arrival, excellent front desk service

    By

    September 18, 2014

    club

    Upon arriving very late at the hotel, the front desk clerk was very attentive, and sympathetic to our need for restful sleep. He was very accommodating. gave us great recommendations for restaurants in the area even at the late hour and advised us on many other venues and attractions in the area. He was careful to explain all the Hotel had to offer and made sure we got into our rooms with no problems. Thanks for a great stay. I will certainly be back.

    Posted byHotelStaff
    September 22, 2014
    It's a great pleasure to have GSAs that know the IHG tradition and make it a 'Hotel that Guests Love'.
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