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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    87%
    Recommend This Property

    Overall Experience

    4.2

    based on 104 reviews
    87%
    Recommend This Property

    Ratings Breakdown

    104reviews

    • 5 Stars
      57
    • 4 Stars
      26
    • 3 Stars
      8
    • 2 Stars
      10
    • 1 Stars
      3

    Great Customer Service

    By

    April 23, 2015

    Staff worked extremely hard to take care of my every need.

    Posted byHotelStaff
    April 26, 2015
    Dear Macdad62 - so pleased to hear we exceeded you expectations. Stop by and see us again any time...our doors are always open. Laura GM
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    Got what I paid for

    By

    April 20, 2015

    club

    The hotel had the accommodations for a long term stay and may have been more to my liking over time. We stayed for one evening, using IHG points. The room was comfy enough but temperature was somewhat of an issue. Biggest challenge was the bed. Felt like going to roll onto floor much of the night. Backache in morning.

    Won't be my first consideration for a return visit.

    Posted byHotelStaff
    April 26, 2015
    Dear Marvin51, I am so sorry that you were dissatisfied with your stay here. Beds can be an issue at hotels. Some people think it is the best nights sleep they ever had. This was apparently not the case of your, and I am truly sorry the bed was not satisfying. Please feel free to contact me at the hotel to discuss the other issues you may have had. I am always here to listen and see if there is anything I can do. Laura GM
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    Okay Stay

    By

    April 16, 2015

    platinumelite

    Hotel is located next to shopping area in a manner where it was difficult to spot. Original check in clerk was nice and friendly; however, other clerks as the stay went on seemed to be bored stiff. No free breakfast and the food in the shop did not appear too fresh and overpriced. Coffee in the shop was nothing special and had to go down to the clerk to get a coffee pouch for the room. There was no shampoo in the bathroom and had to go down to get one from the clerk. The room was somewhat dirty and the carpet was obviously worn. On the plus side, it was conveniently located close to restaurants, Target, and the interstate. The room was decent overall. Bill at the end of the stay was incorrect.

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    Great room, bad smell

    By

    April 16, 2015

    club

    overall the stay was great. The staff were more than willing to see to it that my stay was exemplary. It was. The only issue I had was the previous tenant had cooked or eaten something that febreze would not touch. The manager put in for a room cleaning, but the smell was unaffected. This has been one of many candlewood suites visits, and I would definitely go back, but I would request a different room.

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