Rated 4.0 out of 5 by 16
Rated 5.0 out of 5.0 by Bucks Affordable home away from home
We had a lovely stay at the Candlewood Suites in O'Fallon, IL. We will definitely return! Not many hotels will have staff walk you to your room to make sure everything is in order.
December 8, 2013
Rated 5.0 out of 5.0 by TCM1965 I have a choice in hotels, but I choose Candlewood
I am a long-term stayer and they never disappoint. The best thing about this Candlewood are the people. You won't find people as great as they are! They ALWAYS do a great job in assisting you!
October 28, 2013
Rated 5.0 out of 5.0 by David567 Great service
Staff greeted us with courtesy and respect, made sure we were comfortable and that we felt at home.
October 26, 2013
Rated 4.0 out of 5.0 by mrclean49 Would stay here again, with 2 suggestions
Overall, a nice place. If I used the kitchenette in the room it would be a greater value.
While here, I had trouble getting kicked off the Internet connection repeatedly, but that could have been due to ios7 and my ipad.
Suggestions: 1) put a wastebasket in the bathroom
2) update your business center. Internet explorer would not connect to common website and manager on duty had to download Chrome as a browser. One computer and one printer (only newer, please) may be adequate ... but a larger room with 2 of each would be better.
Staff was friendly and very helpful.
October 22, 2013
Rated 4.0 out of 5.0 by Jackie1388 Nice Stay
We had a nice stay. My only complaint would be that I had called prior to making the reservation to be sure that the room with two doubles also had a couch. When we got there, it did not. They did everything they could to make it all work for us though.
September 5, 2013
Rated 5.0 out of 5.0 by Dave103 Great overall experience
Highly recommended. Clean and nice room, and great value.
September 5, 2013
Rated 5.0 out of 5.0 by Jeff4432 Nice people work here!
I am a "Road Warrior" for my work. I stay at properties for months at a time. I appreciate a comfortable room and friendly staff. Your staff is professional and friendly. A great place to stay!
September 2, 2013
Rated 3.0 out of 5.0 by Mike246 One huge letdown.
This was one of the nicest normal Hotels i have stayed at everything was clean and neat and the staff was great. There was one thing that will keep me from going back as usual the BEDS WERE LIKE SLEEPING ON A PIECE OF PLYWOOD! This was the reason we stayed here they advertise pillowtop mattresses on the Candlewood website im sick of these cheap beds. If you like a hard mattress this is a really nice place to stay.
August 18, 2013