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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.3

    based on 100 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    100reviews

    • 5 Stars
      62
    • 4 Stars
      16
    • 3 Stars
      15
    • 2 Stars
      4
    • 1 Stars
      3

    Bsiness trip, February 22nd

    By

    March 18, 2015

    club

    The overall experience at the hotel was very good. The suite was nice, and conveniently located. The staff was extremely friendly and helpful. My coworker's car had a dead battery and a staff member actually helped me to push the car out of the stall (in the snow), then jumped the battery using a hotel vehicle.
    On the downside, it would have been convenient to have an oven, there was no room service/ lounge, and the channel selection was pretty basic.
    The gym was adequately equipped, although small and not very well ventilated.
    Overall I'm pleased with the hotel, and would recommend it.

    Posted byHotelStaff
    March 19, 2015
    Hello, Thank you for reviewing our hotel, and the great rating. We are so pleased that our team was so helpful, and able to assist with jumping your coworker's vehicle. From your "downside" comments, it is obvious that you are used to staying at full service facilities. We are an extended stay, and considered a limited service hotel. It looks like we were a pleasant surprise. We thank you for choosing Candlewood Suites Oklahoma City, and hope that you will choose to stay with us upon your next visit to our city.
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    Front Desk Reception / Short Staffed / Housekeeping Departs Early

    By

    March 13, 2015

    This was my first stay at a Candlewood Suites. Checkin was very easy and the front desk attendant was very thorough. Used the Candelwood Cupboard for the first time and found the selection to be decent and the funds go to a good cause. The room was simple and clean but seemed a little dated and dark.
    Unfortunately upon returning home I realized I left my fitness band in my hotel room shower. I called the hotel at 3:30pm local time and found that there was no one to speak with in housekeeping and the person who answered the phone was too busy checking customers in to properly direct my call. I was asked to call back the next day to check on status. Seemed a little early to have no housekeeping or hotel management available to speak with on guest concerns. Still waiting for an answer from hotel on if they found it.

    Posted byHotelStaff
    March 14, 2015
    Hello, I was happy to speak with you, and let you know that your fitness band had been found. As we are a limited service facility, there is only one person on staff at that hour. Management was out running errands at the time of your call, but were still reachable. That being said, we would not have had information about lost and found items with us. We are pleased that you will be returning to our hotel, and can retrieve your band at that time. Otherwise we could have sent it to you. We look forward to your return to Oklahoma City, and seeing you again. See you soon.
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    emergancy stay

    By

    March 10, 2015

    platinumelite

    we were traveling and needed a hotel room to get rest. The IHG support line was terrible but when we said we did not care they hooked us up with the candlewood suites. It was quiet, comfortable and we were able to get some sleep. The associate that checked us in recognized our fatigue and made the check in quick and easy.

    Posted byHotelStaff
    March 14, 2015
    Thank you for reviewing our hotel and the great rating you gave us. We are so pleased that you found our facility quiet and comfortable. We strive to create a "Great Hotel that Guests Love". I am sorry that it was an emergency that caused you to stay with us, but happy that we were there for you. We hope this experience will help you to choose Candlewood Suites for your future hotel needs.
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    My Stay

    By

    March 09, 2015

    platinumelite

    This is a great location and there are several places within walking distance to eat.
    The front desk people are friendly and helpful!!!!

    Posted byHotelStaff
    March 09, 2015
    Hello Boiler-man, Thank you for reviewing our hotel, and the great rating. We are very pleased that the front desk team was friendly and helpful. We strive to create a home away from home atmosphere for our guests. We are pleased that you enjoyed the location as well. We will look forward to your next visit with us.
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