Rated 4.3 out of 5 by 122
Rated 4.0 out of 5.0 by kwkid Should be a Five
Loved this hotel. From the funky rooms and style to the location, it was a great place to stay. The only reason I can't give it a five is due to a billing issue. The printer broke down the morning I checked out so I was informed they would email me a receipt. After 4 days I still hadn't received it so I called and they said they would get it right out. Now 4 days later, I still haven't received it. That's a shame as this is one of the better properties I have stayed in the past year.
September 12, 2013
Rated 4.0 out of 5.0 by stlmom Friendly staff, attractive property, some noise
The staff was extremely helpful and pleasant. The hotel was freshly redecorated and clean. Beds were comfy. Only minus was the AC (and I think also the mini-fridge) made lots of humming and clunking noises, often loud enough to wake me in the middle of the night.
September 11, 2013
Rated 5.0 out of 5.0 by TaketheTrip Exceptional Service
The service provided by Denise along with everyone else on staff was exceptional. Everyone working was polite and accommodating to our needs. It was a very pleasant experience.
September 11, 2013
Rated 5.0 out of 5.0 by MsF90 Good times and outstanding service
My entire family from the youngest to the oldest member was able to enjoy each others company as we were surrounded with a host of employees that offered outstanding service and kindness.
September 6, 2013
Rated 4.0 out of 5.0 by RTL1 Internet
I was on a business trip and needed access to to the internet which was unavailable because of a weak and infrequent signal.
September 5, 2013
Rated 5.0 out of 5.0 by Kristen917 Great hotel and staff!
We stopped by on the fly and checked into this hotel at about 10:00 on a Thursday night. The General Manager was working the front desk and was great! The lobby and rooms were immaculate and the breakfast area was large and comfortable. Everything was stocked well (even though we did not go down until 9:00/9:30) and the staff was very nice and made sure we were all satisfied with our experience...I will defniitely be using this hotel again on this route!
September 3, 2013
Rated 5.0 out of 5.0 by MrStorage Stay here everytime I travel to Memphis
Just outside of Memphis, maybe 10 minutes with light traffic. Newly renovated. Wifi is strong. Now that the renovation is over this is the place to be.
August 27, 2013
Rated 5.0 out of 5.0 Excellent Stay
This staff is always an example of good service. The room was great and comfortable. The breakfast and servant were excellent. I look forward to going there every year.
August 21, 2013
Rated 5.0 out of 5.0 by pcn65 Excellent place to stay
The staff was super and the facilities were excellent. This might be the best one I've stayed at. There was nothing "express" about our stay. Every one in the family commented on how friendly the staff was and how nice the hotel was. If we are traveling through Memphis this is where we will stay!
August 21, 2013
Rated 3.0 out of 5.0 by Wallyjar1 Disappointing
I checked in at 4:30 pm happy to be invited to a hospitality get together from 5-7PM.
I went to my room to put luggage away and check email and went down at 5:40 for a beer and something to nibble on.
Beer and food was gone. Told they were not putting out more and told staff to wuitw telling checkins about food.
Most tV stations were out and I called and they said they would see what they could do. I NEVER got channels back.
Internet was one of worst I have seen. dropped out ever 10 or 15 minutes.
Got no apology about any issue.
Will never stay here again.
August 17, 2013
Rated 5.0 out of 5.0 by Jawh Updated and modern
The lobby, the breakfast area, the rooms were very chic and modern. All was great. Only complaint is the walls seemed to be a little thin. I could hear a baby crying and the teenage soccer girls in the next room. We will stay again as our son is in college in Memphis and the price is great if you are a AAA member.
August 17, 2013
Rated 5.0 out of 5.0 by Jimmmmmmmmmmmmmmmmm A Great Facility & Staff
Excellent staff, very helpfull and the price for the room was a very good value. I stay at many HI Express properties and I count this as one of the better properties and values out there. I will be staying again. Thank you Olive Branch staff!!!!
August 13, 2013
Rated 5.0 out of 5.0 by Charlene76 Super nice room
We had a double queen suite. Very spacious! Clean and comfortable beds. We only stayed over night wish it could of been longer. Very nice decor and tons of plug ins for everyone's gadgets. My kids love the pancake maker. Large selection of breakfast items.
August 2, 2013
Rated 4.0 out of 5.0 by Shycowboy Great service and great location.
The service was great from the front desk to the cleaning personnell, Only problem we had was the floor between the bed and the window was soaked from either rain water or AC leaking not sure. Woke up last two days of our stay to step off of bed on to a very soaked carpet. Let the cleaning people know of it and was problably fixed after we left. Overall it was a great stay and great folks, will make it a point to stay again next time we visit Memphis.
July 16, 2013
Rated 5.0 out of 5.0 by agmom97 Good overnight stay
Recently stayed here on our way through town with a group of people. The hotel property was well managed, rooms were clean and beds were very comfy. I would definitely recommend this property for a one night stay, or longer.
July 15, 2013
Rated 3.0 out of 5.0 by Blairclan Scary Incident
Hotel was in a great location and comfortable. The only bad experience we had was getting stuck in the hotel elevator for about 15 minutes. Apparently there were issues the day before and they thought it was fixed but it was not. Had to be rescued by the fire department.
July 15, 2013
Rated 4.0 out of 5.0 by gc3345678 Nice Hotel and good rates
Front desk night staff was not very cordial. We stayed on the 2nd floor and it was very noisy. Kids running on 3rd floor most of the night and front desk was unwilling to take care of it. Other than that, it is a very nice location, close to Baseball Park and numerous eating places.
July 14, 2013
Rated 5.0 out of 5.0 by Ansey Great hotel
The Olive Branch Holiday Inn has been recently remodeled. Everything is nice and clean. The staff is very kind and helpful. Howard was at the front desk and made our stay even better. This is a great hotel and one that we keep coming back to!
July 12, 2013
Rated 5.0 out of 5.0 by TennesseeEasyRider The Best HIE Yet!
Over all I really like the HIE brand, but this is the best Holiday Inn Express I have stayed at. And I have been to many of them.
July 6, 2013
Rated 5.0 out of 5.0 by thisisbull Very nice stay.
The only two complaints I have about the staff is that when I was in the area I called the front desk for directions from the local Home Depot and they didn't know how to direct me to the property. The other issue was housekeeping opening the door while we were still in the room. I find that very unsettling.
July 3, 2013
Rated 5.0 out of 5.0 by TomfromTampa Great service, great room, great price
We were on our way to St Louis and stopped over here. Glad we did, it was a great stay. Coming from Tampa we were going to route through Nashville but decided to route through Memphis when we saw this hotel on the IHG web site. Good decision. Oh...and the free breakfast capped it all.
June 28, 2013
Rated 5.0 out of 5.0 by ApLH Fantastic service & breakfast!
My family and I were traveling to Florida for the week and this was our half way point and did we choose a perfect place to stay! The staff was very nice and helpful. We had a clean room with all the amenities you would need fridge, microwave, and such. The breakfast the next morning was FANTASTIC we couldn't have asked for a better one to get us going and back on the road! We really enjoyed our stay and would recommend it to anyone going through the area it was easy access back on the highway and was so enjoyable! Thank you!!
June 24, 2013
Rated 4.0 out of 5.0 by Kegley Great Location
The location was ideal and it was not crowded. Beautiful pool.
June 20, 2013
Rated 5.0 out of 5.0 by Coonie Awesome stay
We were looking for a place in the Olive Branch area that would meet our needs when we had to travel to that area! This Holiday Inn Express surpassed my expectations! Look forward to staying again!
June 18, 2013
Rated 3.0 out of 5.0 by BusTrav01 HIE - Olive Branch, MS
This property is showing its age. The furnishings and equipment are dated looking not fresh and modern as you would expect. The only reason I stayed at this location was because the newest HIE in Southaven was booked up.
June 10, 2013
Rated 5.0 out of 5.0 by Jennie74 Wonderful staff
The staff were very attentive to my needs. They helped me locate my lost cell phone. Overall, very nice property!!
June 9, 2013
Rated 5.0 out of 5.0 by JCampisi Great Hotel , Bad TV
The hotel and staff were great. The decor was beautiful. The rooms were very nice and cleaan. The TV package was much worse since they switched from cable to dish.
June 7, 2013
Rated 5.0 out of 5.0 by hungrysoccerdad great place
We have stayed here twice for soccer tournaments in Memphis. We are 10 minutes from the fields and the property is in terrific shape. Everything is updated and clean. The staff is friendly. What else could you ask for?
June 5, 2013
Rated 5.0 out of 5.0 by TheSmithFamily5 Great service
The staff greeted us with pleasant smiles and great service. A clean, safe, comfortable place to stay.
June 3, 2013
Rated 5.0 out of 5.0 by LSUdentist Superb service
Myra called me after I made reservation online to be sure of type of room I wanted-thank you.
Desk clerks very friendly and helpful.
Close to high school where camp was.
May 31, 2013