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Rated 4.0 out of 5 by 37 reviewers.
Rated 5.0 out of 5.0 by Nice - The hotel is nice, the staff is excellent. The rooms are clean but need some TLC (like stains on carpet.) Would still stay June 9, 2014
Rated 5.0 out of 5.0 by Excellent place to stay for extended periods. I quite frankly could not find anything negative to say about this place. June 6, 2014
Rated 3.0 out of 5.0 by checkout Last night was charged @ regular rate not corporate rate. Front desk closed before error was noted and I had to leave before they re-opened. Every thing the front desk did was without a smile. June 5, 2014
Rated 2.0 out of 5.0 by poor maintenence very poor would never go back only a few people there were looking out for the customer June 3, 2014
Rated 3.0 out of 5.0 by comfortable for overnight stay but not extended As far as a "in/out" Motel, overall stay was comfortable as far as the bed,pillows, and bathroom area. Very noisy refrig. Ice maker would barely put ice out. Keys would not open the doors to room or side of Motel, would take approx 8 tries to gain access. Cupboard was over priced. Never used it, went to groc store instead. No breakfast offered. I was put up there for overall of 7 wks, if it was myself paying for it. I would have left that first week. May 31, 2014
Rated 2.0 out of 5.0 by Service Disappointed there was a breakfast of any kind. No house keeping and had to replenish my own towels and wash cloths. May 30, 2014
Rated 3.0 out of 5.0 by Mixed up reservations We were attending wedding. I made a reservation for one night (thurs)off the internet then the bride made me reservations for 2 nights. I then made a reservation for my son for 3 nights off the internet for friday, saturday and sunday.. Everything was messed up . The first night for us was paid over internet and so was the nights for my son. We went to request to keep our room another night which would have been Sunday and they said it was already paid for but needed to pay for another night for my son. Get home and they have charged the brides card for our Sunday night. My sister had similar problems but she called in for reservations and they didn't have the rooms under the confirmation number they gave her. The whole wedding party that was there rooms were messed up like that. April 3, 2014
Rated 2.0 out of 5.0 by Ok place to stay...but disappointed This is a decent place to stay it was clean but not a five-star but very comfortable. What we didn't like was the fact that every other door slammed and the people above us were very noisy every single night. One night they actually tried to rent out a room again and actually knocked on our door at quarter to 1 in the morning which did not go over well when she just said oh sorry to bother you. Nothing else... We did not sleep well at all but with all the comotion would. March 21, 2014
Rated 3.0 out of 5.0 by World traveler We have stayed a at other Candlewood Suites before but this one did not meet our expectations. The staff at the front desk at when we checked in seemed disorganized and flustered. There were several people waiting for service and the process took longer than normal. The person assisting us at check out was not very professional and also seemed disorganized. We appreciate that Candlewood Suites are pet friendly but the grounds were very dirty, littered with a lot of dog droppings. I realize that early spring time often reveals messes that accumulate over the winter, but this was bad. We often travel with our dog and always clean up after him, out of respect for the other visitors and the staff but also as a deterrent to any health hazards. I had to clean my shoes twice... March 19, 2014
Rated 5.0 out of 5.0 by Many thanks!! My wife and I had an opporunity to stay at this property over the Christmas holidays. I would like to compliment the service and facility for being very nice, clean and a nice place to stay. December 31, 2013
Rated 5.0 out of 5.0 by Christmas weekend 2013 We thoroughly enjoyed our stay at Candlewood Suites in Overland Park, the weekend before Christmas. We were in town for a concert at the Sprint Center and to visit with family. The room was clean and quiet. The staff was very friendly and helpful at suggesting places to get dinner close by due to the freezing rain and snow falling that evening. The parking lot had been treated with ice melt earlier and was adequate for driving on and walking. The parking lot had been plowed before we ventured out the next morning. In spite of a difficult situation, the staff did a fine job of keeping up with needs during the winter storm. We will recommend this facility to friends traveling to the Kansas City area. December 26, 2013
Rated 1.0 out of 5.0 by A not so bright candle no stir-sticks, no fruit (typical at other comparable chains) in the lobby. no business center for DIY print. The woodwork in the hallway and in the room need cleaning. The elevator interior needs wash and vaccum. Comparing with the Candlewood in Springfield IL, this location is a huge let-down. December 5, 2013
Rated 5.0 out of 5.0 by Great Experience! We have now stayed at this Candlewood Suites three times, and each time has been great! The rooms are clean and spacious. The staff (especially Adam) was very helpful and courteous. We thoroughly enjoyed our stays, and plan to use the Overland Park Candlewood Suites again when we are in the Kansas City Area. November 27, 2013
Rated 5.0 out of 5.0 by Home like ammenities, comfortable and good guest service Our directions and check in were quick and easy and the desk attendant was very informative. Our room was very clean and well stocked and very comfortable. This unit was perfect for my wife and I and we would highly recommend this property to others as a 4+ quality stay. The location was 15 minutes from anywhere we needed to visit with anything you would need almost in walking distance from the property. November 17, 2013
Rated 5.0 out of 5.0 by Room & Bed Mattress was wonderful, both of us slept GREAT ! My wife & I selected this Hotel because of our prior stays with Candlewood and love their bed mattress they have in the rooms, like the 1 bed Queen or King Studio Room. The staff we visited with were very helpful. YES! WE SLEPT GREAT ! November 13, 2013
Rated 5.0 out of 5.0 by Awesome room, Cozy bed! When I opened the door to the room, I was baffled. Considering other hotels in the Kansas City area are priced almost double this room, it may be the nicest hotel I've stayed at in the area! Fully furnished, kitchen and bath areas were spotless, smelled fresh, bed was cozy and living area was a nice place to plop down after a long drive! I will definitely book this hotel again next time I am visiting the area and my next Chiefs tailgate. Totally worth more than I spent by triple!! October 31, 2013
Rated 4.0 out of 5.0 by Good Stay in Nice Area of Town Pleasantly surprised with nice location. Rooms were nice. Some in our party were upgraded to a larger room because they ran out of the basic rooms. They LOVED that! Best deal for the money I could find at the time. Plenty of room. Nice set-up. Bed was a bit springy. Used to King size, but queen was ok. Would like to see some type of breakfast offered, even if it's just fruit and muffins or donuts and juice. October 30, 2013
Rated 4.0 out of 5.0 by Wonderful room at an excellent price I wish I would have been there longer to truly enjoy all the room amenities! Bathroom was spacious with lots of counter space; room had an amazing amount of desk space, room to walk around, comfortable bed, and full kitchen! The only disappointment was the noise level. Walls are so thin that I could hear the alarm next door beeping and the man blowing his nose! Plus constant slamming of room doors in the hallway was very loud. October 23, 2013
Rated 1.0 out of 5.0 by Sorry, but air conditioning did NOT work and had to change rooms We were not impressed with this hotel and would not recommend it to our friends. We checked in and the room was very warm. We called front desk and they said to use the window air knobs, not the thermostat on wall. We did that, went to eat supper, came back and the room was very very warm. We once again called the front desk, and the guy came to our room and said, yes, it is a little warm. He messed with the knobs for several several minutes and after requesting three times for another room, the phone rang on his belt and he answered it as Front Desk. So evidently this guy was in charge of front desk, and the maintenance man, and also the person to get our room changed! He left the room and called back in ten minutes and said he found another room for us. As we packed up our items and walked out the door, here comes a dog running down the hallway. I did not feel this place was one I would want to stay at again! October 14, 2013
Rated 5.0 out of 5.0 by Loved it! Second time staying.....Nice rooms and great staff September 30, 2013
Rated 4.0 out of 5.0 Candlewood suites Overland Park We stayed here for 50 nights. The stay was great, we loved it. We stayed in one bedroom suite. Air conditioning was kind of strange: air stream flows downwards i.e. it was flowing to the floor so you can feel it in your foot. We called them to fix it but we never heard a response. We had to call front desk to check for the mail. We asked for a prompt call once a time-sensitive mail comes in, but we never had that luxury. Every time i call and ask if a mail arrives, they say: we just received it! The light in the bedroom is designed in a way that makes you wake up each time you want to turn it on or off. The easy-to-reach switch is far from where one's sleep. Otherwise, the room was nice: a TV in each room, bathroom was clean and efficient, kitchenette was spacious and well-equipped, Appliances work as expected. We would definitely come back. August 10, 2013
Rated 5.0 out of 5.0 by Comfortable stay for me and dog I stayed at the Candlewood Suites in Overland Park for 90 days on business and leisure. The staff was outstanding and went out of their way to make sure my stay was comfortable and enjoyable! I enjoyed being greeted by the staff each morning and evening in passing the front desk and their friendly check-ins to make sure everything was going well for me. The staff is very open to questions and feedback to help make your stay more enjoyable. I wanted to bring my dog with me on my stay and they were very accommodating to my dog. They would give her treats as they saw her at the front desk. They also worked with me in creating a special cleaning schedule so that I could be with my dog during the cleaning times to avoid scaring her. They also have a pet station set up outside with dog waste bags and a nearby trash can so that you can easily clean up after your dog. I was also impressed that there were no pet odors in the hotel even though it is so pet friendly. I highly recommend staying here and I look forward to staying at Candlewood Suites in the future. Thanks to the Candlewood Suites Team--especially, Cami, Adam, and Josh for making my stay so wonderful! I hope my next stay is in Memphis TN where I am sure I will receive the same great care! August 5, 2013
Rated 4.0 out of 5.0 by great bedding the hotel was clean and in a nice location. staff was attentive although the cleaning staff came banging on my door at 8a.m. i didn't go to bed till after 2, and this after a 21 hour day. i was not pleased. my biggest complaint is not with the hotel but with priority club rewards. the points received off a stay is not nearly as many as with other chains and the points needed to redeem for a free night are almost twice as many unless you get a "special". April 23, 2013
Rated 4.0 out of 5.0 by Good Place for the Value Really great room, newly updated and very comfortable. Lobby was OK, nothing to WOW you as you walk in the door, leaves were there as I entered on check in and still there when I checked out five days later. Parking lot is dimly lit, but the hotel seems to be in a safe area. Had an issue with hot water one morning, but the staff apologized and made it as "right" as they could. I was not greeted as a Priority Club member upon check in, normally at IHG properties I am, seemed odd. I will stay here when I travel back in June, the rooms were nice and it is a great location. Overall a great place to stay for the value. Perfect for families or long stays, with the full kitchen. February 20, 2013
Rated 5.0 out of 5.0 by Candlewood Suites Overland Park, KS We really enjoyed our stay! Room was very nice and the staff was friendly/helpful. The room heater ran a bit warm, we had to be careful how we closed room to be sure it locked & the outside entry funtion didn't work once, but it really was an overall excellent experience. Very reasonable room charge. February 8, 2013
Rated 5.0 out of 5.0 by One of my favorite Hotels in Kansa City I have been staying at this hotel for going on 6 years. The staff is top notch and the location is perfect if you want to stay in Overland Park. They have just finished a remodel and the rooms are excelent. The bathroom layout has more counter space than the normal Candlewood and the new HD TV with a swivel mount makes it great for all parts of the room. Overall, I recommend this hotel whenever anyone asks where to stay in south KC. I am a sales person and stay out about 80 nights a year so good hotels mean a lot. January 15, 2013
Rated 5.0 out of 5.0 by Nice rooms and friendly staff This hotel was just remodeled and has all the amenities of home. I stay in a hotel 300 days a year and I have my choice of where I stay and whenever I and working in this area I try to stay at this hotel. Very nice hotel and staff. Located close to pharmacy, grocery store, liquor store, banks, and many restaurants. close to I 435 and I 35, but not close enough to hear them. November 20, 2012
Rated 5.0 out of 5.0 by Great Value If you are looking for fancy, this isn't it. If you are looking for a roomy and functional room at a great price, you found it. November 2, 2012
Rated 5.0 out of 5.0 by LOVE this place! I've been staying at Candlewood-Overland Park whenever I have business in the KC area for the past 6 years; and I come here quite often. The location is incredibly convenient, and the area is safe and also fairly quiet; it's away from the hustle-bustle but close to everything one would need or want. Great restaurants and shopping areas. The staff are exceptional ! This is my first visit since the remodeling...it is awesome! I love it even MORE. And the value is the best around. I highly recommend this Candlewood. October 23, 2012
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