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Rated 4.2 out of 5 by 46 reviewers.
Rated 5.0 out of 5.0 by Strobel family We stayed at the hotel on our way to Houston TX. It was very clean and we enjoyed our stay. August 13, 2014
Rated 5.0 out of 5.0 by Very pleasant experience I gifted this room to a young coiple making a cross country car trip....even though i was not the guest in this hotel i was told the experience could have been no better. August 12, 2014
Rated 5.0 out of 5.0 by Home away from Home The Candlewood Pearl has lived up to the expectations and more. I have stayed at Candlewoods in other parts of the country and the Pearl location is among the best. The staff and accommodations are topnotch. August 11, 2014
Rated 4.0 out of 5.0 by Good long-term stay hotel A great place for an extended stay. The staff are friendly, the room was comfortable, and the location was safe and convenient. August 6, 2014
Rated 4.0 out of 5.0 by Excellent Front Desk Staff Enjoyed my stay here. The front desk staff was extremely friendly and helped make my business trip more enjoyable. When I reported a problem with my suite the young man at the desk moved me to a larger room which was a pleasant surprise. August 4, 2014
Rated 3.0 out of 5.0 by average property, unprofesional staff Decent room, but staff could not care less about you. HVAC impossible to control. August 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed and good service Only there on business! Good stay for what I was there for. July 15, 2014
Rated 5.0 out of 5.0 by Staff Staff did an excellent job meeting my requirements. June 30, 2014
Rated 1.0 out of 5.0 by Front desk personal unprefessional Had to stay at the hotel for 9 days due to a conference I was attending in the city. It would have been an enjoyable stay if the front desk personal would have been more courteous and hospitable during our stay. The weekend personal was very helpful but during the week the daytime front desk personal was not only rude and unprofessional talking to guest and also the other workers of the hotel. Will not return to this location anytime soon. June 27, 2014
Rated 3.0 out of 5.0 by Candlewood Jackson I was not acknowledged as a Gold member. I was not offered a gift or points upon arriving to check in. The frontdesk staff was very nonchalant about my arrival and would not offer me additional accessories when requested. June 25, 2014
Rated 1.0 out of 5.0 by Nasty! Dirty sheets, dirty floor, dirty bathroom, and dirty kitchen. Do not stay here! June 18, 2014
Rated 5.0 out of 5.0 by enjoyed Jackson. MS Staff was very friendly and the room was nice. Comfortable bed and great service. June 14, 2014
Rated 5.0 out of 5.0 by First Time At Candlewood I recently stayed at Candlewood Suites in Pearl, Ms while attending a seminar. The front desk staff was extremely efficient while checking me in. The rooms were more than nice and comfortable. I needed help with located the venue for the seminar and the staff was more than eager to assist me. I will definitely recommend this hotel to anyone looking for a great stay while in Pearl, Ms April 19, 2014
Rated 1.0 out of 5.0 by Pearl MS Review The room didn't smell fresh. There was food, dust, hair along the toe board in the kitchen area. The coffee pot was not clean. It still had dried coffee in it. The freezer had a sticky substance in it and clearly had not been cleaned. The glass in the bathroom was not clean and had a white chalky substance, probably tooth paste from the last occupant. The toilet bowl was not scrubbed clean. There was a white powder substance on the carpet next to the bed and food wrappers behind the night stand next to the bed. I have stayed at other Candlewood Suites and have had great experiences. I would not recommend this Candlewood to anyone I know. March 30, 2014
Rated 5.0 out of 5.0 by Very comfortable room and front desk staff were very nice The room was very comfortable. No outside noise from the street. Everything is good working except I found that the TV channel list did not match the actual channels on the TV. This was only a minor problem as I just was trying to watch the local news and I missed a few minutes of it as I was trying to locate the correct channel on the TV. The front desk staff was very nice and friendly. I dealt with two nice ladies at the front desk and both engaged in friendly conversation. They were both helpful at check-in and again at check-out. I have stayed at this property 3-4 times in the last six months and plan to stay again when I am in this area. March 26, 2014
Rated 2.0 out of 5.0 by Not Impressed This hotel did not meet up to my expectations. I was very disappointed in condition of the rooms. The first room we were assigned to smelled, there was something spilled on the wall between the beds, drink rings left on the night stand between the beds, white spots on the microwave and the walls needed to be painted. I did go and request another room and they allowed me to change rooms. The second room did smell better, but the bathroom door would not stay open with out the hair dryer cord helping it. The walls in the bathroom still needed a paint job. March 19, 2014
Rated 5.0 out of 5.0 by Always enjoyable I always stay in Candlewood Suites ,Pearl,MS and enjoyed my stay. Staff is wonderful.Rooms are beautiful and Price is affordable. February 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service One of my best stays The lady who checked me in was top shelf February 11, 2014
Rated 5.0 out of 5.0 by Always Feels Like We are at Home Wonderful staff, great location, nice and quite. Our choice above all others when we are in the area. February 10, 2014
Rated 2.0 out of 5.0 by Comfortable bed pour service I've stayed at this Candlewood suites many times. Therefore I have all my crews stay there which on the night in question I had 9 rooms. Early that morning I made my reservation for a standard nonsmoking first floor. At which time I was assured that was not a problem. Upon arrival I was told all that was left was a smoking room on the second floor. After threatening to remove my crews a nonsmoking room became available. I should not have to go through this to get what I was promised. I asked to have Raj call me but I never heard from him. I was a loyal IHG patron but now I'm not so sure. January 25, 2014
Rated 5.0 out of 5.0 by Home Away from Home Every hotel has their imperfections if you look for them, but what REALLY matters is whether the establishment makes you feel welcome. This one does! Anything I needed was promptly taken care of, room was clean and stocked, fresh towels/linen, and smiles every morning. I stay here every time I have business in town. January 14, 2014
Rated 5.0 out of 5.0 by Memorable Experience WE love to stay here again because of great staff. I became sick and front desk person took care beyond my expectation. December 30, 2013
Rated 5.0 out of 5.0 by As per our expectation We have always good experience in Candlewood Suites. And this stay is enjoyable as per our expectation. November 26, 2013
Rated 5.0 out of 5.0 Stay Again I would stay here again if/when I am in the area again. thank you. November 25, 2013
Rated 5.0 out of 5.0 by Great Stay Last minute booking. No regrets everything was great. Will stay again when in the Jackson area. November 5, 2013
Rated 5.0 out of 5.0 by Candlewoods a great value I stay in alot of hotel... Candlewood is always a great stay at a reasonable value. Thanks Candlewood for a being the best! November 3, 2013
Rated 5.0 out of 5.0 by Nice rooms Rooms are cleaned and fresh. Housekeeping Team is cooperative.I could not find anything wrong. October 31, 2013
Rated 5.0 out of 5.0 by Super clean, great value, easy access I have been a rewards club member for many years and usually just stay in a Holiday Inn Express whenever possible. This is my first stay in a Candlewood Suite but when I saw they were in the IHG family, I decided to give it a try..... Wow, the room was fantastic. The front desk clerk was extremely nice and very knowledgeable. I will definitely add Candlewood Suites to my list of places to stay and I will definitely stay at the Pearl, MS location again. I will say the although I set the alarm clock, it did not go off but I did receive my requested "wake up" call right on schedule. October 28, 2013
Rated 1.0 out of 5.0 by Smelled like Pet Urine When I arrived they had to remove a fan telling me they cleaned the carpet. If fact the carpet was still wet. I the middle of the night when the carpet dried the room had a strong odor of Pet Urine. I will never stay there again. I told them I did not feel like I should pay full price or even 1/2 price and ask the manager to call. After he did not call I reported the hotel to Priority club. The third day he did call but I will not take his call now. I feel sure he called only because I reported him. October 28, 2013
Rated 5.0 out of 5.0 by Clean and comfortable rooms. We've stayed at this Candlewood Suites three times in the past year and enjoyed it every time. The rooms are clean and comfortable. The furniture is comfortable (which you don't always find in hotel rooms). The bathroom was spacious. Our only negative for our stay was during check-in on Friday October 11. The desk clerk who was working that night was chewing tobacco. It was rather gross to be talking to him during check-in and watch him spit tobacco juice into a garbage can twice while we were talking. He even said "bad habit...I shouldn't be doing this here" and the only thing I could say was "I agree". Other that that, our stay was the usual great stay. October 22, 2013
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