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Rated 4.6 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Excellent Service I have never felt so much comfortable when i am away from my home. The suites at Candlewood are just what the Doctor ordered. November 13, 2014
Rated 5.0 out of 5.0 by Next best thing to being at home Whenever I travel, I always check to see if a Candlewood Suites is in the area. I have stayed at Candlewoods in Oklahoma City, Chicago, Las Vegas and Phoenix. All have the same comfortable feel that I have not experienced at other hotels. November 13, 2014
Rated 5.0 out of 5.0 by Very enjoyable I have been staying at this hotel every year when I come back to the Phoenix area at the begining of the winter. The staff has always gone out of their way to make my stay pleasurable and enjoyable. If I need to extend my stay they accommodate me without any problems. I recommend this hotel for anyone that is going to be in Phoenix for a day or longer. November 10, 2014
Rated 5.0 out of 5.0 by My first travel assignment I would have to say for my first time away from home this was the place to stay. They we like family for 3 months. I could not have asked for more and if I had I know they would have made it happen. I say any new medical nurse, surgical tech or just regular traveler this is the place to stay. Thank you November 9, 2014
Rated 4.0 out of 5.0 by Great Staff - Good Stay I had booked a 1-bedroom suite with my IHG rewards for the week. The room that I was given was in dire need of repair. The furniture was peeling and the couch well used. The refrigerator was leaning into the cabinet and the carpet was terribly stained with the room smelling oily. We stayed 1-night and requested another room which we were moved to a studio for the remainder of our stay. The room was nicer and acceptable even though the refrigerator and dishwasher could have been updated to match the room. There is a pool on-site and children were allowed to be unattended in the pool area. The area has many restaurants with Castle and Coasters just two minutes away. The area can be rough which we found when we stopped at a QT for water and was greeted by a police officer offering security for the QT. I would not stay here again because most of our time was spent in the east valley and made for a long ride across town. The front desk gal (Rhonda?) was very pleasant and accommodating. There is 24/7 coffee and tea for guests and I recommend drinking the coffee in the reception area, and bypassing making your own. November 3, 2014
Rated 5.0 out of 5.0 by Excellent staff The room was clean. Staff was very friendly. The recliner could use some serious updating, but the room was comfortable. November 3, 2014
Rated 5.0 out of 5.0 by Good stay Very good hotel, with great rate good rooms very modern October 30, 2014
Rated 1.0 out of 5.0 by Beware! I stayed two nights at the Candlewood in Phoenix, for a weekend get-away with my wife. Upon entering the room, we were greeted with an unidentifiable odor that smelt slightly like mildew. Upon further settling into the room, it was discovered that the freezer was not very cold at all; and the ice bucket in the freezer was filled with dried dirt and other deposits. The concern with the freezer was immediately reported to the front desk; we were advised that a work order would be issued, but there were no available rooms to move to. Later that night I discovered a few unidentified hairs that were wrapped up in the shower curtain and in the bathtub. When I grabbed a face towel from the rack, I was greeted with another unidentified hair. Needless to say; the freezer/ice machine was never repaired. I have never encountered such cleanliness issues with any IGH property... EVER. I will not be booking at the Candlewood Phoenix again!!! October 28, 2014
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