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Rated 4.6 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 by Special Thanks to Erin the Hotel Manager Talked with Erin (Hotel Mgt) a couple of days before we arrived for a special request, which she assisted us with. This allowed us major comfort for our late flight ! Thanks Erin, you really helped us more than you know ! This is now our Regular stay, when we're in Phoenix a couple of times every month ! January 29, 2014
Rated 5.0 out of 5.0 by quiet and clean. This is a nice establishment. The staff are friendly and efficient. I would definitely stay here again January 5, 2014
Rated 5.0 out of 5.0 by Great retreat We stayed at this hotel and had an enjoyable time, rooms were clean and nice, pool was warm, hot tub clean no suds, landary room was great, nice to travel home with clean cloths, staff was helpful and friendly, our requests were address, shampoo,towels,coffee,BBQ accessary, thank you for a nice relaxing stay, B James and family January 3, 2014
Rated 5.0 out of 5.0 by Outstanding Service, Newly Renovated and Clean Rooms I cant say enough nice things about this Hotel. From the front desk team members, and management they made me feel like I was family and always went out of there way to do whatever I needed to make my stay more comfortable. They always had a smile, and a I can do attitude when taking care of my needs. The rooms are newly renovated,clean,and comfortable!! I will be staying here again. December 26, 2013
Rated 4.0 out of 5.0 by Good place to stay We stayed for one night on the way to Flagstaff. The room was adequate and comfortable. There were three of us. The bed was firm and comfortable. This property does not serve breakfast. But is very conveniently located very close to several restaurants. Would recommend for short stay. December 22, 2013
Rated 5.0 out of 5.0 by Candlewood Sweet! I was very surprised at how nice and comfortable this place was. A really nice suite. Simple, yet nicely elegant and appointed. It had a dishwasher, fridge, microwave, coffee/tea and popcorn! Area was convenient, right off highway, though it can be confusing the first time you try to find it. I do wish there were more eating places within walking distance, but no biggie. The room had a nice desk, bathroom was very nice and the shower was great. Bed was quite comfortable with lots of soft pillows. Would stay again. December 10, 2013
Rated 5.0 out of 5.0 by great recognition Susanna did an outstanding job of recognizing us as IHG Rewards Club members. We received bottles of water, snacks and two cans of soda. Wow! They have customer service down at this facility. Thank you! December 4, 2013
Rated 5.0 out of 5.0 by Always great to stay there Steve and his staff have always accommodated my workers and me when we have stayed there. Have stayed there for several years and intend to continue to stay there in the future. Great bunch of folks. Thanx to them all. November 25, 2013
Rated 4.0 out of 5.0 by Great Value Can't beat this place given the price. Only downside is the roar of the freeway if you are in a room that has a number from *01-*16 on any floor. I was in 308 and asked for a different room after one night. The staff was very accommodating and despite being sold out was able to find me a much quieter room. I would definitely stay here again. November 21, 2013
Rated 4.0 out of 5.0 by Great choice when visiting Phoenix Where else can you get a full kitchen setup in your room for the price of a standard room at other hotels? We stayed in the Studio and it's a nice little set up! I would have liked to have stayed more than one night to be able to utilize it more. We had no issues whatsoever with noise from neighbors or the road and slept very well. The only issue with our room was the bathroom sink was slightly clogged and dripping underneath. Not a big deal, and I informed the man at the desk about it when checking out. Other than that, this place is great! November 21, 2013
Rated 5.0 out of 5.0 by Suites are awesome! Was very impressed with the size of the suite and all it had to offer! Large bedroom and bathroom. Flat screen T.V.'s in living room and bedroom. Recliner and couch in living room. Offered us, Sr Softball Team (Git-R-Done) a great room rate for what was given us! Would stay 100 times over! November 21, 2013
Rated 5.0 out of 5.0 by in-room airconditioning unit a bit noisy so we had to turn it off in order to sleep. November 6, 2013
Rated 5.0 out of 5.0 by Great staff I stay at a lot of different Candlewood Suites, whenever I'm in the Phoenix area I always stay at this one. It has a great friendly staff and when I get in to town I like to relax and just watch television in the evenings as my days are busy. This one offers a larger and more complete television selection than any of the other ones I stay at. October 21, 2013
Rated 4.0 out of 5.0 by Little different than other Candlewoods The people here are great, maintenance had to be called and he could not of been friendlier and very quick to fix something very minor, check in and out was easy and friendly as well. Was there for several weeks and when the room was cleaned they also did a phenomenal job. Only real complaints were that the dishwasher had all the little plastic spokes (or whatever they're called) broken so you basically just put the dishes in there and hoped they didn't get knocked around too much. The bed was a bit too stiff and not what I've had experience with at other Candlewood Suites as I've stayed at several, sleep was difficult and they could use some pads added. Location was decent depending where you wanted to go, internet was a bit slow at times for videos but normal use was fine. October 21, 2013
Rated 5.0 out of 5.0 by Employees were great from the beginning to the end Employees were helpful, friendly, and went beyond call of duty. Employees are what makes a hotel, form the check-in, housekeeping, to check-out October 18, 2013
Rated 5.0 out of 5.0 by Great Experience All Around and I'll be back I really enjoyed my stay at Candlewood. I was on a business trip and had to extend my stay for a day. Call the desk and it was handled with no problems whatsoever. I was acknowleged as a IHG member at check in and all was great. The only thing that I think would be a improvement is to add Continental breakfast. October 3, 2013
Rated 5.0 out of 5.0 by Excellent Value Generally, Candlewood Suites provide good value for the price. One has every comfort even in the smallest suite. This one here was particularly nice. Even the washers were free. I felt great! September 30, 2013
Rated 5.0 out of 5.0 by My first stay at Candlewood Suites My first stay at Candlewood Suites will not be my last. A very nice room, clean and comfortable and just what I need after a long day at work. The entire property looks to be well maintained and cared for. The staff was friendly and accommodating. What more could I ask for when being away from home? September 29, 2013
Rated 5.0 out of 5.0 by Pleasing stay Ideal situation for our trip to Phoenix. Well appointed suite catered to all our needs during our stay. Modern and comfortable which would made it good for business or family stays. Very helpful staff and manager. Certainly would recommend the Candlewood to anyone. September 23, 2013
Rated 5.0 out of 5.0 by Great Value I was at the end of a long and physically tiring trip when I stayed here and it was a welcome resting place. My room was large, clean, and comfortable, with everything I needed. Although there were restaurants nearby, I elected not to go out, but ate from the well stocked cupboard. With clothes dirty from a week of hiking, I found the free laundry was a big plus! It was blazing hot outside, but I slept in cool comfort. This hotel is a fantastic value for your money. September 22, 2013
Rated 5.0 out of 5.0 by Heck of a place to stay! Recently stayed at y'all's hotel, not realizing it was an extended stay hotel till after the fact. Regardless, I spent 2 great nights there. The staff was great and very friendly, nicest staff I've encountered at a hotel in my experience. I loved the extra amenities offered by the hotel, especially the full kitchen! Overall, I felt very at home and comfortable during my stay, I have absolutely nothing to complain about. I'd pay 2Xs what I did for that same quality of stay anywhere else. Loved it, plain and simple. Trust that I'll be coming back! August 25, 2013
Rated 5.0 out of 5.0 by Best Value Ever!!!! This was our first visit to a Candlewood hotel and we couldn't have asked for a better place to stay. The staff was wonderful, friendly and extremely helpful. The hotel was clean and had every amenity you could possibly want and almost all was complimentary. What a difference from other hotels that seem to nickel and dime you for every little service. We wouldn't hesitate to book another stay at a Candlewood hotel! The staff at the Phoenix location was exceptional!!! Thank You!!!! August 12, 2013
Rated 5.0 out of 5.0 by Just like home We are always treated great by the staff and given a wonderful welcome free snacks and a welcome card, free movies to rent,, free laundry, free coffee and tea. It always feels just like home. July 31, 2013
Rated 5.0 out of 5.0 by Outstanding service The excellent service from this staff is one of the reasons we stay loyal to the IHG group. They make everything run so smoothly. July 8, 2013
Rated 5.0 out of 5.0 by Great Deal, Nice Place I used IHG (formerly Priority Club) points and this hotel took a low number of points but is a really nice property. The kitchen area is very nicely equipped and outfitted and they're modern and clean. My only two critical comments were that my bed was not a long one, since I'm tall, and there was no hair dryer in the bathroom. (Maybe there is one for loan but when you notice it, it's usually too late to ask for a loaner). In general, this is a very clean, new-looking, modern place and an excellent choice for just about anyone....even if you don't need the kitchen, but if you do it offers a lot of flexibility and option. Almost forgot, there is even a nice, no-cost laundry for guests, Wi-Fi, and a computer for use in the lobby if you don't have your own. Great choice and value.. June 1, 2013
Rated 5.0 out of 5.0 by Rn Enjoyed property immensely,room was clean,spacious May 16, 2013
Rated 4.0 out of 5.0 by Phoenix Wonderful time and great experience. Staff was wonderful and made us feel at home. May 10, 2013
Rated 5.0 out of 5.0 by Great service, attentive staff and excellent amenities! A great bargain for an extended stay or even a short visit. They have an on-site gym, pool, free guest laundry, and a pantry with a variety of food and beverage items. April 8, 2013
Rated 5.0 out of 5.0 by Great Staff The entire staff was friendly and willing to help in any way they could. Great! April 5, 2013
Rated 5.0 out of 5.0 by SPRING TRAINING IN PHOENIX I enjoyed my stay at Candlewood Suites Phoenix. It was centrally located and easy access to many areas of interest. The room was very comfortable and had all the necessary comforts for my week long stay. The staff was very helpful and friendly. A completely enjoyable stay. March 22, 2013
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