Rated 4.1 out of 5 by 77
Rated 5.0 out of 5.0 by Vinny1962 Easy in-n-out!
Nice place to stay, easy access, everything you need within a stones throw.
August 15, 2014
Rated 5.0 out of 5.0 by GAB479 Room layout
The recliner was squeezed into the space between the bed and the wall, making it a little difficult to get in and out of bed.
August 14, 2014
Rated 4.0 out of 5.0 by ski64s God Value
Pretty good property. Need to update a little, but the staff makes up for the lack of aesthetics. Great Staff in fact.
August 14, 2014
Rated 3.0 out of 5.0 by scotia123 Good value, excellent location
Overall, the hotel was good value with good amenities. The kitchen facilities were good and allowed us to make our own breakfast. The location is excellent with easy highway access and proximity to many restaurants.
August 13, 2014
Rated 3.0 out of 5.0 by BBiztravel Convenient to airport
If you are looking for a place that is close to the airport you may want to take a look at one of the several other options available in the vicinity.
This property could do with a little refreshing and a lot more attention to cleanliness.
There are number of other properties that are out there that i will give a try next time I am in town.
August 11, 2014
Rated 5.0 out of 5.0 by inwhack housekeeper very thoughtful
Our housekeeper mentioned that our floor had just been moped
August 9, 2014
Rated 2.0 out of 5.0 by Csir Nice room, poor service
The room itself was very nice, much like a studio apartment. Suprising amount full kitchen equipment, if we were staying there longer it would have been put to further use! The room was generally clean and comfortable. The hotel itself is in the heart of retail land, Pittsburgh, with every store you can possibly imagine minutes away. Downtown takes about 20 with good traffic.
We came to Pittsburgh for a quick weekend getaway and had a tight schedule to adhere to for sightseeing, dinner, and walking with dinosaurs (yes!)
We arrived at the hotel front desk at 3pm. Check in time is clearly advertised as 3pm, check out by 12 noon. No one was to be seen. So there was a sign: "for immediate assistance, please dial 0" on the phone that was on the desk. They misspelled "eventual" on the sign. As we called the number several times and waited 15 minutes before the line was finally answered. Several hotel workers walked by and said "I don't know where she is" we even tried the main number and chose the option "speak to a manager" which when pressed led to a disconnected line sound and hung up. When the person finally answered they told us what work they had to complete and that they would be down in 5 minutes. Unapologetic and no urgency. So we wasted 20 minutes trying to check in (there was no one else in front of us) How this is acceptable service was beyond us. Other than that the stay was typical, loudness in the halls, the shower had other people's hair in it.
August 6, 2014
Rated 2.0 out of 5.0 by davis14 Poor Housekeeping
Bed was dirty and trash was still left in the trashcan from the previous stay. I had to remake my bed at 10pm after a 5 hour drive and with needing to get up early for meetings. The staff was lackluster in their response and resolution of the issues.
August 5, 2014