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Rated 4.2 out of 5 by 97 reviewers.
Rated 4.0 out of 5.0 by A good Location We have to say that the location of the hotel did indeed fit our needs, and the front desk staff were very nice and helpful, free laundry,and coffee. However the weekly cleanings we rate as a 1, after 21 days the room was refreshed 2 and the quality of the cleaning was terrible, so do stay but bring your own cleaning supplies,broom,wipes and scrubbers ,to keep your room clean October 26, 2013
Rated 5.0 out of 5.0 by Great service, no problems The young lady at the front desk remembered that I had to check out early because of hurricane Sandy last year. I think her name was Erin. She was friendly and sweet and she answered all of my questions. I wondered what kind of room I had last time since this one did not have a separate bedroom; that was awesome last time. The television channels are better than the ones at the Candlewoods in and below Baltimore but the main Pittsburgh sports channel and NFL Network need to be added ASAP. People should not be told to go to Wild Wings to watch the game. I will be back in November and may try to upgrade; especially if a friend comes out, October 24, 2013
Rated 4.0 out of 5.0 by Great stay Loved the problem i had was when i laid on the bed, i got up and had hair all on me. The other problem I had that when I turned the heat on, it blew out cold air, no heat. Really wasnt in the room that much. was a great stay. October 24, 2013
Rated 4.0 out of 5.0 by Good bang for your buck! This candlewood suites was a good stay. The hotel is located in a good area with stores (including Wal-Mart), restaurants, bars and a mall near by. It's only a 20 min drive to downtown Pittsburgh. The best part of the suites is the amenties available here as appose to other places. The rooms are clean with a flat screen tv, kitchenette, cabinets, tubaware, silverware, microwave and a fridge. The only down side is the cigarette smoke smell in the hallways and they need some upkeeping. Other than that it was a great stay and the staff was very accommodating. October 2, 2013
Rated 5.0 out of 5.0 by Comfortable bed, great location Good nights sleep prior to flying. Nice comfortable suite. September 26, 2013
Rated 5.0 out of 5.0 by Great room, comfrotable bed Great night sleep before flying out in the morning. September 26, 2013
Rated 5.0 out of 5.0 by Great Location, Staff, and Facility Plenty of good places to eat, and shop. The facility is well maintained, and the staff is very friendly. Close to the airport and economically priced. I'll keep coming back to this hotel when i'm traveling to Pittsburgh. September 2, 2013
Rated 3.0 out of 5.0 by It's ok Stayed there for a month in July and August of 2013. Stayed on the 2nd floor and had a cou[ple with young child above me on the 3rd. All I heard was that child running around, stomping and jumping up and down. I know it's NOT the hotels fault, but the inconsiderate parents who don't remind their child that there are other people staying under you and to limit the running, jumping, and stomping around. Entrance was a little dirty and unkept, but the FREE laundry (washers and dryers) were great. August 20, 2013
Rated 4.0 out of 5.0 by A New Fan of Candlewood We stayed at a Candlewood outside of Pittsburgh for ease and liked it so much we stayed at two more, in Philadelphia and Hazleton on our east coast swing. Good price and overall comfortable. Smokers were welcomed so it wouldn't be for everyone, but we loved it. Did it compare to our suite in Manhattan? It was larger, but not as swank. The staff was friendly throughout and I would stay at a Candlewood again. August 18, 2013
Rated 5.0 out of 5.0 by over all great hotel. enjoyed staying there. nice to have the laundry services available. good friendly staff. August 16, 2013
Rated 5.0 out of 5.0 by Great for visiting the Grandkids We stayed here to visit our three grandsons who were in baseball finals. They loved not having to give up their beds when we let them know we had a neat hotel with a kitchen. As always we loved the room, staff, and all the goodies, coffee and popcorn. Thanks to your staff for being so good to your guests!! August 5, 2013
Rated 3.0 out of 5.0 by Good overall. Nice location When we arrived (and checked out), there was no one at the front desk. A sign instructed us to call "0" and someone answered right away and returned to help us within a few minutes. There was fun game to play for free stuff if you are a gold or platinum member. The hotel was nice and offered basic facilities. The laundry, exercise and cupboard were all in one room. Plenty of washers and dryers which were complementary, you just needed to purchase detergent, etc. Free DVDs were available. The room was good and offered a quite place to sleep and relax. The location was good being on the edge of a large shopping complex with just about everything you need, with the notable exception of a convenience store - no 7/11s here. July 26, 2013
Rated 1.0 out of 5.0 by Not a Pleasant Stay We were with a group of 14 adults in the area to attend a concert. We stopped off at hotel to register, as we knew that we would be back late and wanted to make sure our rooms were held. As soon as we entered - the girl behind the desk was very rude! "Are you all here to check in?? You can't check in till 3 - I have no rooms" So after explaining that we did not want access to our rooms -she shoved a bunch of papers at us to fill out & stated that "Not her problem since she would be gone by the time we came back"!! In a lobby full of people??? So of course we came back at midnight - 2 young men at front dealing with computers that were slow/down did the best they could. And a few of the rooms reeked of smoke even though they were non-smoking. So sorry to say we will all be taking our business elsewhere next year when we plan our trip! July 24, 2013
Rated 4.0 out of 5.0 by Convenient location and nice rooms Really like the location of this hotel. The staff are always nice and the rooms are comfortable .Easy to get around and lots of dining options not to mention close to Robinson Mall. June 30, 2013
Rated 5.0 out of 5.0 by Very nice I stayed at the Candlewood because of the free shuttle to the airport and it was worth it. The clerk had my key waiting for me when I checked in and told me how to catch the shuttle in the morning. Everything was nice, the room, the quiet and the easy ride to the airport. I will be back again. Thanks. June 29, 2013
Rated 5.0 out of 5.0 by Fantastic Service I cant say enough good about the staff here. They are amazing and go above and beyond over and over to make it a great stay for people that live in hotels vrs their comfortable home that they miss. From the manager to housekeeping they are all fantastic. June 25, 2013
Rated 4.0 out of 5.0 by Nice place We stayed 1 night in Candlewood suites, Pittsburgh. Suite was clean and very comfortable. Made us feel we should have stayed longer!! Though we chose non smoking room, corridor smelled full of smoke. June 7, 2013
Rated 4.0 out of 5.0 by Very nice people We stayed for a colelge graduation over the weekend and had a pleasant enough stay. The air conditioner is very loud and we had to turn off the ice maker since that would wake you up in the middle of the night. Overall, a nice and inexpensive alternative than the pricey downtown hotels. May 24, 2013
Rated 2.0 out of 5.0 by Weekend Visitor Overall the room decor was great. However the bed was extremely hard and the springs dug into our muscles. April 17, 2013
Rated 3.0 out of 5.0 by suites are problematic The room layout is nice, but there were 2 big problems with having a suite: 1) very poor temp control; all heat & a/c comes out in living room, so if bedroom feels good, living room feels terrible (not to good for person sleeping on couch) 2) pull out couch is extremely uncomfortable April 12, 2013
Rated 1.0 out of 5.0 by great place if you smoke Even though all of the designated smoking rooms are on the top (3rd) floor, every floor reeks of tobacco. Entering at the front door requires walking through a cloud of smoke produced by smokers in the outside smoking area. If you smoke, this place is for you. If not, save you lungs and go somewhere else. April 12, 2013
Rated 1.0 out of 5.0 by smoking The hotel was close to the airport and very convenient. Unfortunately we were put on the third floor, the only "non-smoking" room on that floor. It reeked of cigarette smoke so we requested a new room. The bottom floor is completely "non-smoking" and the room was fine; clean and smelled good. However, there are two ashtrays set just outside the front entrance to the building, and every time we went by we had to walk through several smokers. All that smoke went into the hallway through the open door (it was a very nice weekend!) and the entire hallway just reeked of cigarette smoke. I found that intolerable. I mentioned it to several of the staff, and they just shrugged their shoulders. If you smoke, stay here. If you don't, find someplace else. April 10, 2013
Rated 3.0 out of 5.0 by bathroom I stay here a lot, great place, great location and at a good price. Generally a good value. However, last time I stayed, someone used the bathroom prior to me being there and the bowl was not cleaned. No big deal, nothing that a few flushes didn't solve. Not sure what happened. This won't stop me from going again and again. Accidents happen. April 1, 2013
Rated 5.0 out of 5.0 by Great place to stay for extended period I had a great stay recently at the Candlewood Suites Pittsburgh. The room was auto-controlled for temperature. The flatscreen TV was strategically positioned at an angle that was perfectly friendly to a bathroom bath or reading session. The kitchen suite had ample appliances and eating tools. The dishwasher was thorough and did not smell. Hard boiled eggs were easily made in one of the provided pots and on the safely timered glass cooktop. The sink had a garbage disposal to take care of those unwanted egg shells. The coffee that was offered was delicious, however it would be nice if they made it easier to get more (I was only afforded the one that I got the first day and the free ones in the Candlewood Cupboard were all taken minus the decaf ones... yuck). However, there is a free coffee maker in the Cupboard room. Nevertheless, my stay at Candlewood Suites Pittsburgh (second time around) was as relaxing and comfortable as the first stay. I've stayed at the Crown Plaza and at the Holiday Inn (RMU). Both were pleasant, but the Candlewood is much much closer to everything. And I mean everything. A stone's throw from Target and a 2 minute drive to Super Walmart. Plus, plenty of restaurants and a short walk to the new Latitude 40 (a giant Dave & Busters). Next time I'm in Pittsburgh, I'll be glad to be booked here. Thanks again :) February 8, 2013
Rated 4.0 out of 5.0 by Great value Facilities were impeccable and well laid out. The inconvenience of past remodeling was well worth it. February 6, 2013
Rated 5.0 out of 5.0 by Very comfortable room Lot's of amenities. No bkfst offered, but whatever. The rooms were well appointed- much more so than I'm used to at this price point. I will return for a suite next visit! January 8, 2013
Rated 5.0 out of 5.0 by Great location for flying in and out of PIT I've stayed here many times flying in and out of PIttsburgh. The staff has always been excellent, clean rooms, comfortable, plenty of parking and places to eat nearby. I am platinum and have been for about 5 years and this location ranks in the top 5 for value, location and experience. December 2, 2012
Rated 5.0 out of 5.0 by newly designed rooms always a great stay, and an excellent value. staff wonderful and rooms very comfortable October 30, 2012
Rated 2.0 out of 5.0 by Comfy room but halls and stairs smell I love the rooms and the price is great but the practice of keeping garbage cans in the halls means you can smell the garbage generated by people who have cooked in their room and then put the garbage in the hall next to a heater/fan that blows the smell everywhere...people accessing the pet walking area generally use the west stairway and it was very smelly (perhaps tracked in?) ...its the little things...I can hold my breath for quite a while and do but would be so much nicer if I did not have to. October 30, 2012
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