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Rated 4.1 out of 5 by 64 reviewers.
Rated 2.0 out of 5.0 by rate issues Promised one rate on the phone and received higher rate on arrival November 13, 2014
Rated 5.0 out of 5.0 by Great Service! We stayed here for 5 weeks while building a house. Great location for central DFW area. The staff is amazing! We were sad to leave! November 13, 2014
Rated 1.0 out of 5.0 by Ants in my room and crawling on my toothpaste. Gave us bath mats for towels. Ants in my room. Front desk would not give us towels. They gave us bath mats! Then they double billed us. No manager on site during the weekend. The front desk had to call them for everything November 12, 2014
Rated 5.0 out of 5.0 by Very nice This was our first Candlewood Suites experience. Great room, thought the whole concept including the lending locker and entire property was very nice. More parking would be great and I couldn't find a bath mat. Overall, it was terrific. Nice staff, clean and very comfortable. November 12, 2014
Rated 5.0 out of 5.0 by Great Service I stayed here for a wedding and this was the first hotel that did not give me a lot of grief for book rooms for my entire family strictly off of points that i had earned on business trips. More often then not hotels either shove me into their worst rooms or seem noticably upset when they give out rooms for 8 people for three days for free. This hotel welcomed us and treated us almost like royalty. November 11, 2014
Rated 5.0 out of 5.0 by OUR FIRST HOME IN TEXAS My husband and I relocated to Texas in August. Since we didn't have a permanent home yet, we chose to stay at Candlewood based on the great reviews I had read. And we were NOT disappointed!!! Candlewood Plano was our home for about two months (even longer for my husband). We quickly became friends with everyone at the front desk. It was impossible to walk through the lobby without being greeted by the staff (usually by name). Kori, Andreus, Shelby and John went way out of their way to make us feel comfortable. On our anniversary, Kori even gave us a gift! We still enjoy going back to Candlewood to say "hi". Our room was also very comfortable. We didn't really use the Cupboard much, but it looked like it was always well stocked with a good variety of items. November 11, 2014
Rated 4.0 out of 5.0 by Very clean rooms. Loved it! After some of the hotels I recently stayed in around the area, and for a similar price, I was quite surprised to open the door to a well maintained, clean room. I will be traveling to the area quite a bit in the near future and I was so impressed that the Candlewood is now my go to hotel. I even registered for membership rewards. November 10, 2014
Rated 5.0 out of 5.0 by Always like being at home! GM and her staff are always bringing their A game when I stay here. November 8, 2014
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