Rated 4.0 out of 5 by 42
Rated 5.0 out of 5.0 by jetmist friendly staff- great value
I have stayed in several hotels but I find the Candlewood Suites in Plano to be exceptional - their front desk staff was so friendly and helpful- the room was clean and for the price I couldnt ask for any better place to stay- they are pet friendly- everyone treated my furry baby with the utmost respect
I will certainly recommend this location to friends and relatives and I will stay there again on another trip to the Dallas area
August 15, 2014
Rated 3.0 out of 5.0 by anneelise Almost Great
The overall experience i had at this property was not bad-- the star was very nice and accommodating, the hotel was easy to find and access, etc. the main issues I faced were A) my room smelled terrible: like wet dogs and cigarettes and B) the people next-door to me had a dog that starting screech-barking at 6 am and wouldn't stop. Dog friendly hotels are great and I know the dog have a mental break down wasn't necessarily the hotel's fault, but it still took them over an hour to remedy the situation.
August 11, 2014
Rated 5.0 out of 5.0 by JAM1977 Front desk staff were excellent
Very nice hotel for the price. Room was very spacious and had everything I needed.
August 11, 2014
Rated 5.0 out of 5.0 by Valorien Felt like being home!
General Manager has done an EXCELLENT job training staff. Felt like a family member and not just a guest. Will definitely stay here again when I am in the Plano area.
August 11, 2014
Rated 5.0 out of 5.0 by D Mills Comfortable hotel!
My husband and I have traveled extensively for business for almost 30 years. We decided to stay at Candlewood Suites DALLAS PLANO EAST RICHARDSON in June and could not be happier. Greeted when you arrive and depart (every time), the rooms are spacious, clean and comfortable. We feel safe at this location. We have met several people during our stays and learned they have made this property a home away from home. We are so confident in the consistent standards of this hotel we have reserved several more weeks. We look forward to our return visits with our new friends at Candlewood Suites DALLAS PLANO EAST RICHARDSON.
July 25, 2014
Rated 5.0 out of 5.0 by Room 301 Overall an excellent experience!!!
I was at Candlewood Suites for an extended business trip. I have to say I normally don't call a hotel stay pleasant. In this case it was a very pleasant. The front desk staff were very attentive and the housekeeping staff were very detailed. They have free laundry and coffee and there are TV's everywhere you turn. I watched half of the World Cup in the lobby. Anyone who needs extended living while on business or for any other reason should be happy here.
July 23, 2014
Rated 5.0 out of 5.0 by KinPilot Excellent for long term stay
Hotel staff was friendly and helpful beyond measure. I stay here every time I am in Dallas because of them. Kori, Jack, Andreus, John, and Shelby were on top of their game as always. Many folks from my company stay here on a regular basis because of the value for services and the enjoyable personnel. I would recommend this hotel to anyone coming through the area, short or long term.
July 21, 2014
Rated 5.0 out of 5.0 by tater123 friendly employees
Everyone at Candlewood was friendly and helpful. Each one there made you feel like they were your friend the whole atmosphere was friendly. Each time I went to the lobby whoever was at the desk would ask me if there was anything they could do to help. This gives you a warm feeling when you're in an extended stay and everyone makes you feel at home.
July 14, 2014