Rated 4.5 out of 5 by 88
Rated 4.0 out of 5.0 by Keisha G Great Front Desk
Overall the hotel is nice and the front desk friendly and helpful with information around the city. The pool and spa are a nice treat.
However, the cleaning service isn't the best. You'll find yourself cleaning like you are home.
The food for breakfast and the social is poor and the staff waits until the serving trays are empty before they bring out more food. They seldom clean the counters during the serving time and often there were no plates. The front desk had to run into the kitchen to get plates. I was quite disappointed with that and quite surprise, as other locations I stayed have been more on top of things.
September 11, 2014
Rated 5.0 out of 5.0 by ChuckJr49 Glad to stay at Staybridge
The Staybridge Suites hotel at 301 Silverglen, Plano, TX, is like my second home when I visit the in the Dallas-Ft. Worth area on business. It is conveniently locate near the main office of my company, the Central Expressway and the George Bush Turnpike. I can get to/from DFW airport in less than a half hour. My room always helps me to feel both relaxed and energized for productive work. The staff are efficient, helpful and friendly. The food services are excellent. The price for all that I receive is so relatively low that I have yet to find a better value for a hotel stay in this area. Try it and I'm sure that - like me - you will be glad that you got to stay at Staybridge Suites in Plano, TX.
September 9, 2014
Rated 5.0 out of 5.0 by Lucy0511 Entire experience was excellent
I was in Plano on business and my office booked me at the Staybridge. I had to travel a day early unexpectedly and they did not hesitate to accomidate me. The room was great, the bed was comfortable and the staff was friendly.
September 8, 2014
Rated 5.0 out of 5.0 by jasski72 Great staff
When I checked in it was towards the end of nearly 40 consecutive hours with out any real sleep. A cardboard box would have been adequate.
I was happy with the ample parking. Then the desk staff were genuine and gracious as they checked me in. That allowed me to get up to my room quickly.
The room was not what I was expecting, I got two beds instead of one. But it was not worth making an issue of it because, again, no sleep in way too long.
The staff did their best to help me find a good place to eat in the area.
Then it was time to pull the shades and go to sleep. The room was quiet and dark...then sleep. It was just what I needed.
September 7, 2014
Rated 5.0 out of 5.0 by kjgill comfortable bed, great breakfast and great service
Super comfortable bed. Great location . right next to Central Market. The hotel was very clean and nice and we had a great stay
September 3, 2014
Rated 5.0 out of 5.0 by TerJ Great Place to Stay with Comfortable Amenities
The Staybridge Suite I stayed in was very clean and spacious with a comfortable bed
September 2, 2014
Rated 5.0 out of 5.0 friendly staff
Very helpful and friendly staff; always greeted with a smile; rooms were very clean and excellent; best thing were the towels... kitchen was small but adequate, well maintained. good breakfast. It is in a prime location, conveniently close (in fact very close) to shopping and restaurants
September 2, 2014
Rated 4.0 out of 5.0 by jbsdad2428 Nice Stay
My family was dropping of our son to attend UTD. We enjoyed our time at Staybridge.The hotel does need to work on getting bigger pillows which would make sleeping better but everything else was great. We enjoyed the pool and the workout area.
August 28, 2014
Rated 5.0 out of 5.0 by fiona0086 干净整洁，早餐美味
August 26, 2014
Rated 5.0 out of 5.0 by Titian Best place ever
Staff was wonderful, Christain was very friendly and helpful. My sister was in the hospital and we had to fly in at the last min. We are able to check in quickly and no problems even though we were earlier than the normal check in time.
We had to stay logger than we had planed and Christain help us extend our stay with no hassle, him and the whole staff was wonderful.
We are back this week for her funeral and there was no doubt where we were staying. Best hotel I have stayed at for business and I travel a lot.
When back in this area will always stay here.
August 24, 2014
Rated 5.0 out of 5.0 by Mopar75110 The Best Hotel
I have stayed here several times now, and this is by far my favorite place to stay. The staff is always eager to help, and the food and drinks at night are always a treat.
August 20, 2014
Rated 4.0 out of 5.0 by Lynn 1962 good stay
Accomadations were pretty nice. Room was comfortable. Layout of room was nice as there were seperate areas for sleeping and working or relaxing. Staff was friendly and accomadating. Service was well performed by all staff. Staff checked several times to see if anything was needed. Location was very close for attendance of training classes I was attending. Breakfast was ready on time and had a fair variety.
August 20, 2014
Rated 5.0 out of 5.0 by GPSingh Home like stay while away for long
I stayed almost 3 months in the hotel away from my family. The facilities and services provided by the hotel did not ever let me feel out of my home. Complimentary breakfast in the morning and kitchen facilities to cook in the evening fulfilled my meals. Internet facilitated me to stay connected to my family and friends. Excellent support from the front desk persons (especially Mathew) and the evening snacks gave me good friends. Workout facility kept me fit.
August 19, 2014
Rated 3.0 out of 5.0 by Thul Improve food quality
The food quality needs to be improved.
the food is not cooked / fried properly many times
August 17, 2014
Rated 4.0 out of 5.0 by yuki1985 方便整齐
还不错。早餐选择少。前台很不错，非常的热情， 也很乐于帮忙。但是入住时间长的话， 打扫有时就不是很充分。 按照道理每个周末是有一次清洁的， 但是感觉和平时差不多， 不够彻底。网速比较慢， 其他还好。
July 30, 2014
Rated 5.0 out of 5.0 by GreenParrot Good room, comfortable experience
Good stay at this hotel, the only thing that I would ask for is that the carpet should be cleaned more often since it was kind of grungy and that the light cleaning provided was a tad more than just light cleaning.
All in all we liked it and would recommend it.
July 29, 2014
Rated 5.0 out of 5.0 by SachaV Nice place to stay, all the comforts of home
Was in Plano for a conference so wasn't able to take advantage of most of the amenities.
The room was very nice, perhaps the best hotel shower I've experienced!
July 25, 2014
Rated 5.0 out of 5.0 by gcat65 Registration Desk
?Marlon/Marcus was the only person I had contact with.
1day I did see another person but there was a customer fussing with him so he didn't even see me come in.
July 24, 2014
Rated 5.0 out of 5.0 by Lynn99 Very comfortable
I had to be in Dallas for a week for business. It was a stressful week with a lot of classes and evening homework. I was very comfortable at Staybridge with lots of area's to sit and study. It was a very laid back, comfortable atmosphere. The facilities were very clean and well kept. I would definitely stay at this Staybridge or another location again.
July 15, 2014
Rated 5.0 out of 5.0 by just peachy great location
There was easy access to the freeway. A full scale food market was right behind the motel and general shopping across the street. I wish we had had time to throw some steaks on the grill outside as the weather was pleasant while we were there.
Our room was clean and the staff accommodated our needs.
June 26, 2014
Rated 5.0 out of 5.0 by yrizar26 Excellent Service!
Great staff, convenient location, and above all the rooms were extremely comfortable! Never had a problem with noise in the hallways, and the breakfast was delicious!
June 19, 2014
Rated 5.0 out of 5.0 by Gustavo M Muy buen servicio
Gran relacion precio calidad. Y la hospitalidad del personal del hotel es para recomendar. Muy buen hotel, cuando vuelva por la zona seguro regresare.
June 14, 2014
Rated 4.0 out of 5.0 by Jack10020014 Hotel rooms are good
I like this hotel for the rooms and air conditioner. Cleanliness is good. Breakfast is like any other hotels in USA, so can not complain on this.
Only think i do not like is very few low level staff like drivers needs to be trained to behave professionally with guests. They seems to be behaving very rude, not a professional guys. Some specific front desk staff too should trained to be in the same path.
May 28, 2014
Rated 5.0 out of 5.0 by Reece KT Everything I needed
This hotel was the perfect place for my siblings and me to stay. We needed to be close to a nursing facility that another sibling is in. This place was perfect, plus offered everything we needed. It even offers a free meal in the evenings on Tuesday, Wednesday and Thursday. There is a clean, convenient room with washers and dryers which are also complimentary to use.
May 20, 2014
Rated 4.0 out of 5.0 by TinCup Double Standards!
Overall we enjoyed our stay with only the following exceptions.
1. We noticed upon arrival that some type of construction work was apparently in process due to a portion of the parking lot being closed and blocked off. Turned out the construction was a new roof being put on ... not a big deal if you don't mind hearing BANG! BOOM! BANG! from your third floor room until early evening. The VERY LOUD sounds resumed the next morning promptly at 7:30 a.m. If we would have been informed that the roofers would be working at such an early hour on a Saturday we would have made other arrangements.
2. We returned to the hotel late night and due to the construction work that had a portion of the parking lot blocked and a silver Nissan that turned out to belong to the front desk night shift clerk the driveway was completely blocked! When I informed him (the front desk clerk) that the drive was blocked he told me that it was his car and he was allowed to park there but guest were not. I explained that not only was he in the middle of the drive way blocking everything, but he was also parked in a fire lane. He began giving me a whole list a lame excuses as to why he was so much more privileged than the guest that stay in the hotel rather than just moving his car. We returned the following night to the same thing. This employee frankly doesn't care and believes he is far superior to any guest that has the privilege of staying at "his" hotel.
May 19, 2014
Rated 5.0 out of 5.0 by fnbilly Excellent Service & More
I travel throughout the U.S. on business.
The Plano/Richardson TX. Staybridge staff has beaten all other locations hands down.
They are very friendly , personal and in tune each guest personal needs and request.
The management staff is superb , but two individuals defiantly stand out, a young man named Marcello during the mornings and Mathew who works the swing shift front desk.
These two individuals always have a smile and a awesome attitude.
Oh yeah don't forget about the cleaning staff, they do a fantastic job "every day" on the rooms.
I would defiantly stay here again. Even go out of my way to stay here if passing thru TX again.
April 16, 2014
Rated 4.0 out of 5.0 by Bill K Three month stay
This Staybridge was the first one I have stayed at, usually opting for Candlewood Suites. As I always look for long-term stay accommodations I am quite familiar with the majority of offerings in this price range. On its own merit I would rank this hotel as above average on several points and excellent on the key elements I value; comfort, quiet, accessibility to highways and marketplaces. It is remarkably quiet given its boundary on two sides by highways. The hotel is set back a fair distance but that doesn't always make a difference. The local market and eatery's provided easy provisions but the evening light meals and open taps of beer and wine were generally sufficient. Afterall, they are included in the price you pay so it's foolish to turn your nose up if it's not gourmet entrees. The staff was always friendly but very much focused on their tasks, meaning you got a polite Hello but not a lot of interaction, which is perfectly fine. The bed was very comfortable and I always got a great night's sleep. The kitchenette was better equipped than many I have stayed at and provided for my own cooking as I chose to do. The area is loaded with great restaurants, pubs and fast food joints so dining is not a problem. I did take advantage of the grill and outdoor pation, although if I were to suggest anything it would be to make the grill area less subject to the crosswinds. It took forever to get a steak to grill ! Overall level of satisfaction and recommendation is 4-5 and I would definitely stay at this location again.
April 15, 2014
Rated 5.0 out of 5.0 by Houdini 1980 Amazing Hotel
We were very impressed with your facility. We would stay again in the future.
March 7, 2014
Rated 4.0 out of 5.0 by Starryspyglass a month at Staybridge
Our family rented a suite at the Plano/Richardson location from January 10 through February 11th. We had a hospitalized family member just minutes away and having a room at Staybridge allowed a total of 3 different family members to each stay there for varying lengths of time. I stayed 3 weeks and found the room to be very comfortable. The property feels safe, the housekeeping staff did an excellent job and the food downstairs was more than adequate. My only criticism would be that about 10 days into my stay someone very loud moved in above me. For 3 nights it was like being under a bowling alley all night long. I complained to the front desk and instead of moving the newly arrived people I had to relocate to another room. The move took about an hour because I had settled in pretty extensively. I would've expected that for someone who has committed to a month there, the priority would be keeping us in our room. Other than that, all was great!
February 14, 2014
Rated 5.0 out of 5.0 by creedeman extended stay experience
This is the third winter we have stayed for more than two months. They make you feel at home and like family. If you are looking for a place while you find work, build a house, this is the place I would stay.
February 6, 2014