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Rated 4.4 out of 5 by 65 reviewers.
Rated 5.0 out of 5.0 by A great place to stay - I will be back I travel to Plano frequently for business and this was my first time to stay at this particular hotel. The location was ideal for my job and for access to everything I needed. I immediately felt very much at home - the room was very, very comfortable and laid out well to accommodate my needs. The staff was just awesome! Everyone I encountered on staff were extremely friendly and related to me as a person, not just an occupant or a room number. Usually it takes a day or two in a hotel for me to get a real good night's sleep, but I slept like a baby on day 1. Also loved that I could "borrow" movies, books and other activities from downstairs. Overall - a perfect experience for me. Extended stay allowed me the flexibility to request service on a needs basis. I will be staying here when I return for business again! September 15, 2013
Rated 5.0 out of 5.0 by Second great stay!!! Stayed at the end of last year for 3 months at their property while I was on assignment as a traveling nurse. This time I was driving through Plano and decided to stay with them again on pleasure while visiting a nearby horse ranch. Nick and Josh were still there and was great to see them again!! Got a great nights rest and then left on my 12 hour drive the next day. I will definitly stay with them again whether on business or pleasure!!! September 6, 2013
Rated 5.0 out of 5.0 by TSO Everything was excellent or above ! Great room and personnel . Thank you, we really enjoyed our 3 day stay. August 22, 2013
Rated 5.0 out of 5.0 by Great Front Desk Customer Service Both the night shift (checking in) and morning shift (checking out) front desk personnel are fantastic. As a weekly visitor at the hotel, I am definately going to continue staying here! August 16, 2013
Rated 5.0 out of 5.0 by Good Stay Definitely enjoyed my stay. Good location. Great night life not to far away. The setup is great for someone who has to work out of a hotel. August 4, 2013
Rated 5.0 out of 5.0 by Awesome Experience I find candelwood good, will definetly recommend this hotel. July 25, 2013
Rated 5.0 out of 5.0 by Friendly, Quiet Home Away from Home We always stay here when visiting family in the area. The staff is wonderful, and always go out of their way to make us feel right at home. Love the rooms with good work space, perfect little kitchen, good closet and sparkling bathroom. The space is really well designed. It is quiet here, yet easily accessible to major roads. A great place to wind down, with convenient "Cupboard" for snacks, and laundry & workout areas. July 22, 2013
Rated 2.0 out of 5.0 by Smell in the room I stayed at Candlewood for the first time. I was told when I checked in that they only service rooms once a week! After a day I told the front desk clerk that my room has a smell and may be they could do something. I was offered a spray bottle of a mixture that he said was similar to febreeze! I ended up staying there for a week because I didn't have much choice. It may be a good place for folks staying long term and have pets (saw dogs in the hotel) but if you are used to daily service or service period this isn't the place. It is more like a self serve hotel. You have to exchange your dirty towels if you want fresh towels and change your own sheets if needed on a stay of less than a week. I gave staff and service a 4 stars because I think they were friendly and are just doing what they are told to do but they didn't go beyond except for the lady when I was checking out. She was very apologetic and said they will train their employees better. July 17, 2013
Rated 5.0 out of 5.0 by I hated to leave..... When my job in Plano was completed and I had to leave this hotel, I was sad. I do a lot of traveling and stay in a lot of motels, hotels and dumps. This was by far the best place. The staff.... they treat you like family. The room, was comfortable and clean and newly remodeled so it was vey 'chic'. The cupboard was a life saver. I went down there several times when I just didn't have anything to fix for dinner or needed a midnight snack. Free laundry and exercise facilities were great. If I ever end up in that area again.... I will definitely stay at Candlewood Suites Plano. Kris July 11, 2013
Rated 5.0 out of 5.0 by Great Location and Proximity I have stayed at this Candlewood Suites before and they continue to impress me with there attention to a business person's needs when they are on the road for work. In the Plano, TX I have not found another hotel that meets the level of courtesy, professionalism and attention to their guests. Whenever I am in Plano, TX I will be staying at the Candlewood Suites and recommending it to everyone who I know comes to Plano. June 26, 2013
Rated 3.0 out of 5.0 by Good stay. Was a great, comfortable room. Quiet; I like quiet. Had some gas theives visit my vehicle during the night, but that could/would be anywhere. They do not video the parking lot. June 1, 2013
Rated 5.0 out of 5.0 by wonderful experience of stay i was in Candlewood suites in Plano for more than 100 days. The stay was wonderful. amazing people, helpful atmosphere, very supportive staff, lending locker has all items . Recommended strongly for the new families to come and stay without any hassels. No risk of bringing all items from India if you are comig first time to USA. May 24, 2013
Rated 5.0 out of 5.0 by Great Place to Stay This is a great place to stay. A++++++++++++++++++ May 18, 2013
Rated 5.0 out of 5.0 by Go to facility in Plano This is my go to facility in Plano, TX. I only use this facility when I visit this area. I have never had a problem of any sort. The staff is friendly and helpful. The rooms are clean and comfortable. The over all property is well maintained. Good location. May 10, 2013
Rated 4.0 out of 5.0 by Good Simple Apartment Candlewood Suites Plano was a good, clean location with very good staff. Its definitely aimed at people who will be buying groceries or always eating out as there is very little in the way of breakfast options/ingredients available on site. However if you want something where you do your own catering then this place is good. April 24, 2013
Rated 4.0 out of 5.0 by Great Service Candlewood Suites is always a great experience. From free laundry to the Candlewood Cupboard, everything I want in a stay is easy. April 7, 2013
Rated 5.0 out of 5.0 by Recommendable Nice experience, I've been there twice, and both of then have been very pleasant. March 22, 2013
Rated 5.0 out of 5.0 by Great place They atend to every need. A great place to stay. Thanks!! March 21, 2013
Rated 5.0 out of 5.0 by Great I loved the place, and the free laundry. I will always be training with my company and planning on staying here. Thanks March 5, 2013
Rated 5.0 out of 5.0 by My stay in Plano for business The bed and room was pleasant and comfortable. The staff was very friendly and helpful during my stay. I would recommend this Candlewood to my co-workers and friends for a wonderful and enjoyable stay while in the Plano-Dallas area. February 14, 2013
Rated 4.0 out of 5.0 Great Services Excellent service, confortable rooms, good location, a perfect choise for a longer stays February 1, 2013
Rated 5.0 out of 5.0 by Best extended stay home away from home The bed was the best! The room was a one bedroom apartment with all the kitchen conveniences. We needed nothing! The staff was very accommodating, the business center was convenient and free and so was the laundry facility. I highly recommend the Candlewood Suites. This was a third extended stay (more than a month) and third location. All were equally the best buy around. January 26, 2013
Rated 5.0 out of 5.0 by Super Stay in Plano, TX Staff was very friendly and the room was very spacious and a great place to stay! Well done! December 19, 2012
Rated 4.0 out of 5.0 by Sehr gutes Preis Leistungsverhältnis Die Zimmer sind wirklich schön erneuert! Auch der HD Flat TV ist wunderbar! Warum man aber den alten Kühlschrank nicht ausgetauscht hat, wundert mich ein wenig. Ein neueres Gerät würde vielleicht auch leiser sein; der nervt wirklich in der Nacht. Aber insgesamt ist dieses Hotel für längere, günstige Aufenthalte sehr zu empfehlen! Im Gegensatz zu vielen anderen in Plano auch weit weg von Autobahnen und entsprechend ruhigere Umgebung. November 11, 2012
Rated 5.0 out of 5.0 by Excellent Overall The hotel is centrally located in Plano near Shops at Legacy and Stonebriar mall. The rooms are clean and spacious. The staff is extremely friendly and helpful. They are prompt respond with always a smile on their face. I will highly recommend this hotel. November 9, 2012
Rated 4.0 out of 5.0 by Candlewood Suites-Legacy Once a year my wife and I travel to Texas to visit family. We always stay at Candlewood Suites. The staff are extremely friendly and helpful. Our room is always ready. We enjoy the full kitchen in our room - with a full size refrigerator for juices, waters and snack items. The laundry room and cupboard are a huge benefit and we make use of these. The location is perfect - between Hwy 121 and George Bush Tollway. Easy access to Interstate 75; Dallas Tollway and the Allen Outlet Mall. When we travel to the Plano area, there is no other choice for us but Candlewood Suites. We would recommend this hotel for anyone staying in the Plano area. October 31, 2012
Rated 5.0 out of 5.0 by Excellent atention Every member of the staff works very hard to give their best effort so you can enjoy your stay, without regarding if you are staying one night or a long stay they work to make it memorable and pleasant.. Next time I will visit Plano, Texas I know where I'm going to stay : Candlewood Suites October 6, 2012
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