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    Candlewood Suites Plano-Frisco

    The Candlewood Suites® Plano-Frisco hotel, located in the North Dallas area, puts travelers within minutes of top destinations. Our extended stay hotel and charming suburban location in the heart of Plano's Legacy Town Center is just 20 miles from the Dallas-Fort Worth (DFW) and Love Field (DAL) airports.

    Business travelers appreciate this Plano, TX hotel with its convenient location to nearby local companies, nearby Frisco's corporate business parks and easy access to Dallas via the North Dallas Tollway. Nearby corporations include YUM! Brands, Ericsson, HP, PepsiCo/Frito-Lay, FedEx, and Toyota, just to name a few. Plano Centre, the local convention venue, is minutes away.

    An extended stay in Plano offers our business and leisure travelers countless upscale dining options, retail and spa therapy choices, as well as access to nature and historical points of interests. Sports enthusiasts enjoy nearby Toyota Stadium, Dr. Pepper StarCenter, The Ballfields at Craig Ranch and Dr. Pepper Ballpark. Everyone in the family can enjoy the kaleidoscope of hot air balloons at the annual Plano Balloon Festival.

    We create an exciting travel experience with our Plano hotel near Dallas and Frisco, with easy travel to popular corporate businesses and attractions. Guests love the amenities that include an area shuttle, 24-hour free laundry services, a Candlewood Gym and Lending Locker. Free Wi-Fi access keeps guests connected.

    Welcome and Consider Us Home!

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
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    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Plano-Frisco
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.4

    based on 226 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    226reviews

    • 5 Stars
      147
    • 4 Stars
      50
    • 3 Stars
      11
    • 2 Stars
      9
    • 1 Stars
      9

    Breakfast Required

    By

    July 07, 2016

    Breakfast Required as complimentary. Shuttel Needed and Hosue keeping should be daily required as Free

    Posted byCustomerCare
    July 19, 2016
    Dear Valued guest, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Krysllin G. Case Manager IHGService
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    Nice Place to Stay

    By

    July 04, 2016

    Great place to stay and reasonably affordable. Clean rooms and courtesy staff. Happy to have stayed here.

    Posted byHotelStaff
    July 05, 2016
    Dear Denver Traveler 123: Thanks so much for your review. We are glad to hear you found the Candlewood Suites Plano Frisco clean and a courteous team. Thank you for your business and we hope to see you soon.
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    Help in Service and Common Areas Great Bed

    By

    June 30, 2016

    platinumelite

    The carpet has bad odors, There were dead insects and roaches in the hallways and elevator. There is no service of any kind available to guests. The beds are excellent as well as the internet reliability. The lending locker and the food area need to be removed as they offer no real service to customers. The gym was ok, the room is too small. The laundry facility was a great idea. Poor selection of channels on the TV but the picture and sound was very good. Check in had poor attitude. Lots of noise late at night in outdoor grill area. Avoid staying near it.

    Posted byCustomerCare
    July 11, 2016
    Dear prof9292, Thank you for being an IHG Rewards Club Platinum member and sharing your feedback. I am pleased to hear your positive feedback about the excellent bed condition, reliable internet connection, laundry facility and good television reception. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry you encountered several problems during your stay notably the level of cleanliness in the common spaces and poor customer service. Your comments about the lending locker and dining areas as well as the noise disruption in the evening have been seriously taken into account. Allow me to apologize for any inconvenience these issues may have caused you. The feedback we receive from you enables us to target problem areas. I We hope to have an opportunity to serve you again. I value you as an IHG Rewards Club Platinum member and hope you will continue to choose IHG for your future travel needs. Sincerely, Lera P Case Manager IHGService
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    Nice rooms; not very good service

    By

    June 30, 2016

    club

    I stayed in Candlewood Suites Plano-Frisco from 24-29 Jun. I must start by saying the manager and staff were remarkable. Their customer service was phenomenal and how they treated their customers was outstanding. With that said, for the money I paid, staying at this hotel is not worth it. On day one, I went to get coffee and all they have was clear water. When I asked the gentlemen at the reception desk for coffee, he said he didn’t know how to make it. He did apologized to me numerous times. The four days I stayed at the hotel, no one came to the room to clean it. I wasn’t staying there as an extended guest… I was staying there as a daily guest so the room should have been cleaned at least once. Because they didn’t clean it, I had no choice to go to the front desk and ask for towels. When I asked the gentlemen at the reception desk for towels, he apologized to me because they didn’t have any left. He did find me one towel for me to take a shower but that was it. He promised to have the house keeping crew replace the towels in my room but that never happened. I chose to stay in this hotel because I need to find me a place to live from Sep 2016 to Mar 2017 and it was my number one choice. However, after this experience, I eliminate it from the list of options. One other positive thing I would say about the hotel is the ability to use the Life Time fitness facility. I thought that was a very nice incentive.

    Posted byHotelStaff
    July 05, 2016
    Dear EG4079: Hi and thank you for your review. As much as we love to hear positive reviews, we also appreciate feedback on how to improve our services. Thank you again for your feedback, we appreciate your business.
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