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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.5

    based on 76 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    76reviews

    • 5 Stars
      51
    • 4 Stars
      16
    • 3 Stars
      6
    • 2 Stars
      2
    • 1 Stars
      1

    2nd Night

    By

    April 30, 2015

    First night was great! Really enjoy staying at Candlewood. Have stayed at several places over the years. The second night was a different story. Around 2 am, started hearing a dripping sound. After approx. an hour we decided to see what's going on. Found a stream of water leaking onto the kitchen area from the ceiling. Went to the front desk and they sent a repair man up. They finally located us to another room close to 4am. We was wide awake and couldn't sleep after all of this, so we decided to get up around 6am. Was told we would be compensated for the inconvenience. Haven't heard a word, so I guess that's not going to happen. Not how I would handle the situation.

    Thank you,
    Robin Y

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    Great Staff

    By

    April 29, 2015

    Hotel staff was extremely professional and responsive to any need. Room was well kept and staff provided superior service on a daily basis. Would stay here again at any time for any purpose.

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    cigarette smell

    By

    April 28, 2015

    platinumelite

    assigned a room that smelled of cigarette smoke. There were a number of us staying at this hotel, and there were a few of us that were assigned rooms that smelled like cigarette smoke. A few of my co-workers slept on the floor or couch in other rooms that did not smell like cigarette.

    Posted byHotelStaff
    May 02, 2015
    eltejano thank you for taking the time to write a review about your recent stay with. As always we appreciate all feed back from our valued guests. As always this is not the type of experience we would like our guests to have. We hope that on your future stay we will be able to show you a different side to us and continue being your home away from home . Please make sure to give me a call at the hotel if you would like to further discuss this matter . Sincerely , Cristina General Manager
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    Great Property

    By

    April 27, 2015

    club

    Very convenient for our needs....rooms were clean and loved the access to a kitchen. Highly recommend.

    Posted byHotelStaff
    April 29, 2015
    AnnaB123 thank you for taking the time to write a review about your recent stay here with us at the Candlewood Suites Radcliff/ Fort Knox . We were happy to hear that you enjoyed your suite with the all equipped kitchen and that we were able to meet your travel needs by being your "Home Away From Home" during your time in Radcliff. We appreciate your recommendation and we will be sure to pass your complement on to our Housekeeping Team. We hope to be able to accommodate you on your next visit to the Radcliff area.
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