Rated 4.6 out of 5 by 42
Rated 5.0 out of 5.0 by spider6 Exceeding Expectations
Excellent staff, ensures comfort. Was greeted with friendliness and staff went out of their way to make sure all amenities met my needs. The business space was top of the line and had all equipment needed without any additional hassles!
August 25, 2014
Rated 5.0 out of 5.0 by Missnd My stay
Loved this place. Staff ff is awesome! The cupboard and lending place is a neat idea.
I asked the cleaning staff to use my own blanket just once. She did what I asked every time they changed my bedding. No other motel has ever done that for me. Many thanks to Raechelle, Sandy, Candice and Brandon. Also to the maintenance guy (Hispanic) who changed out my ac. He did it fast and clean. He asked me a few days later if everything was ok with it.. If I do come back to Knox I will stay here, no doubt!
August 19, 2014
Rated 5.0 out of 5.0 by RaMarvin Fort Knox visit
I have been traveling on business for over three years and this Candlewood Suites has been the best in the IHG chain that I have stayed at. My only comment is the room temperature, our system would either blow warm or cold. I could not find the "happy median" in the two nights I stayed. The beds were good, but my restless nights were due to personal medical situation.
August 15, 2014
Rated 3.0 out of 5.0 by rick59 OVERPRICED
OVER PRICED FOR THE QUALITY AND AMNETIES OF THE ROOM. STAFF WAS VERY FREINDLY AND ATTENTIVE.
August 14, 2014
Rated 5.0 out of 5.0 by Gypsy Woman Cozy, spacious room
The room décor was up to date, cozy, quiet, spacious. The common areas and grounds were clean. Staff was friendly. It was very quiet and within walking distance to several eateries, etc.
August 13, 2014
Rated 5.0 out of 5.0 by Joshexp Good stay
I stay here frequently for work. I recently had some issues on my last few stays but the general manager was able to quickly resolve them. My last stay was much better. I will continue to use this hotel.
August 7, 2014
Rated 4.0 out of 5.0 by Tony65 Network needs fixed
The hotel is great over all. The network is terrible at best. I had to call 1 or more times everyday to get connected. Once connected it was slow or dropped repeatedly.
August 4, 2014
Rated 5.0 out of 5.0 by popkorn520 Comfortable room, good service and Candlewood Cupboard is awesome
I would definitely stay again. The WIFI was not working, but was a temporary glitch and did not really affect my stay. The staff was very friendly, the room was very comfortable. The AC worked perfectly and the TV had a good choice of channels as well as a DVD player. They offer free DVD's in the Candlewood Cupboard, a very nice touch.
July 31, 2014