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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.3

    based on 101 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    101reviews

    • 5 Stars
      60
    • 4 Stars
      27
    • 3 Stars
      4
    • 2 Stars
      6
    • 1 Stars
      4

    Short but comfortable stay.

    By

    March 20, 2015

    platinumelite

    I was immediately greeted with a friendly welcome and promptly checked in. The front desk staff acknowledged me each time I passed through the lobby and always asked if I needed anything. I will be conducting business in the area for 19 days in April and will definitely be staying here for that trip.

    Posted byHotelStaff
    March 23, 2015
    Hi Scott, Thank you for writing such a nice review about your stay at Candlewood Suites West Reading! I'm so happy to hear that you were made to feel welcome while here and that our staff were so attentive. I will be sharing your comments with them. We value each and every one of our employees and it's great to hear such wonderful things about them! We look forward to seeing you again in April! Jill Dyer General Manager
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    Comfort and convenient

    By

    March 16, 2015

    club

    - Comfortable
    - Great Service
    -good location
    -within good distance of key areas

    Posted byHotelStaff
    March 17, 2015
    Good Morning, Thank you so much for writing such a nice review about your stay at Candlewood Suites West Reading! I'm happy you chose our hotel for your visit to the area and am glad to hear that you enjoyed a comfortable stay. We do have a great location near many local businesses, restaurants, and shopping and it looks like you were able to take advantage of that! Please visit us again on your next trip to Reading, PA! Jill Dyer General Manager
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    Great price

    By

    March 10, 2015

    Excellent hotel. .Very friendly and helpful staff. The suite was great.

    Posted byHotelStaff
    March 11, 2015
    Hello Elantra 11! I'm thrilled to hear you enjoyed your stay at Candlewood Suites West Reading! Thank you so much for taking the time to write a review about your stay with us. Our staff goes out of their way to make our guests feel welcome and I'm happy to know you experienced that! I hope you will stay with us on your next trip to Reading, PA! Jill Dyer General Manager
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    Cleanliness Can Be Improved

    By

    March 10, 2015

    club

    Hotel is decent and the sleep quality is good. However, there is something to be desired in room cleanliness and the way staff is handling customer complains.

    Posted byHotelStaff
    March 10, 2015
    Thank you so much for taking the time to write a review about your stay at our hotel. I do sincerely apologize that you did not thoroughly enjoy your stay. We do strive to keep our hotel very clean and want our staff to handling any guest complaints right away. I'm sorry that you did not experience that. We take all guest comments very seriously. I will be sharing your review with the staff and I will be working with my staff to make the necessary improvements. I thank you again for your review. Jill Dyer General Manager
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