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Rated 4.1 out of 5 by 40 reviewers.
Rated 5.0 out of 5.0 by Great service Staff was friendly and helpful. Clean and comfortable room. July 23, 2014
Rated 5.0 out of 5.0 Good value I needed a place to sleep. The room was up to date and the location and value were good. July 14, 2014
Rated 4.0 out of 5.0 by Great location - comfortable bed and staff members are very accomodating This hotel was in a very good area in Reading. There is a restaurant/bar right next door for dining close by. Also, you are not far from the downtown area. July 14, 2014
Rated 5.0 out of 5.0 by front desk very friendly staff is very friendly every time I am there. never had any problems. walking distance to restaurants, shopping, bus stop. love having free laundry on site. place is kept clean. having a kitchen in room is very handy and the supplies that go with it. July 7, 2014
Rated 4.0 out of 5.0 by Very Comfortable and Clean First stay ever at a Candlewood Suites and was pleasantly surprised. Very clean and spacious rooms (not really suites) and comfortable beds. If there were an oven and if the stove top had bigger elements, might even be appropriate for a lengthy stay. As is kitchen good only for small breakfast dishes and microwave dishes and the pantry reflected that since there were mainly frozen dinners and treats and nothing fresh (like eggs, cheese, pasta etc) for purchase. July 2, 2014
Rated 5.0 out of 5.0 by Great Service and professional personal. I have very high standards, retired from US Army. I would like to comment how pleased I was with the service provided to me by the staff at the Candlewood Suite in West Reading, PA. During my recent trip I was fortunate enough to stay at your Candlewood Suite. I have stayed at many IHG properties across the US and have found most of them pretty good and the staff generally friendly. Thank you for the lovely stay at the Candlewood Suite I stayed several times, I was able to stay at your lovely property and I was truly impressed again. Your frontline staff, both coming and going were exceptional with their hospitality, genuine friendliness and evident knowledge of the area. The hotel itself seemed like a resort yet it had all the necessary business traveler necessities. My congratulations to a property that multi tasks so well. All housekeeping, and front desk staff were very professional and they treat there guest as royalty and family. Thank you once again. June 20, 2014
Rated 2.0 out of 5.0 by Convenient location Very convenient location just off 422 in the middle of Reading. This is a newer hotel and is still in pretty good condition. Staff are always friendly and helpful. I would like to see the bathroom and kitchen areas cleaned better. My biggest complaint is that I booked a prepaid King Suite for my stay and was placed into a Queen Suite. They didn't tell me I was being placed into the Queen Suite, I found out once I got to the room. Returning to the front desk I was told the hotel was full and that was the best they could do, and I'd have to speak with the manager come Monday to resolve the issue (I checked in on a Saturday night). Speaking with the manager on Monday, she told me the best they could do was $5 off the Queen rate and a free night on a future stay (which I never did get then anyway). I was in town for my father's funeral, so dealing with this problem only added to my stress level when it should have been the last thing I needed to think about. June 7, 2014
Rated 5.0 out of 5.0 by front desk staff are always nice I like staying here. It is near stores and restaurants. I have stayed here on many occasions. June 1, 2014
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