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Rated 4.0 out of 5 by 27 reviewers.
Rated 2.0 out of 5.0 by Impolite Staff Found some of the staff at this hotel not the most pleasant, had many mistakes on bills when checking out, maid was not always thorough(found food left in cabinets from last person), and did not feel we got a good bargain for the amount of time and number of people we had stay their. September 9, 2013
Rated 5.0 out of 5.0 by clean and great value I was so impress with Candlewoods that I will be making this hotel my hotel of preference...Loved the kitchen and the price the most...when we opened the door it smelled very good and it was very clean too. September 5, 2013
Rated 1.0 out of 5.0 by Great service and accommodating personel I arrived mid afternoon and my room was ready for me. Great space with an unexpected kitchen and all the amenities of home. Outside grill area with nicely landscaped grounds, plenty of parking spaces both outside and in the garage. Quiet relaxing, restful sleep. I will definitely stay in a Candlewood Suites again. September 1, 2013
Rated 5.0 out of 5.0 by great service I stayed here a couple of times before. My room is always clean and comfy beds. Shopping and plenty of restaurants near by. August 30, 2013
Rated 5.0 out of 5.0 by Very clean! We stayed for two nights. The hotel was very clean! The customer service was excellent. Had a little issue with our first room, I went to the front desk, and with no questions asked, they had us changed into another room. The beds were extremely comfortable, and the kitchen and full sized refridgerator was excellent. Could not have been happier with our stay, especially for the price on a Friday and Saturday night! August 28, 2013
Rated 5.0 out of 5.0 by Awesome customer service I reserved a room for one night but ended up needing it for two. The customer service received was above and beyond what I usually encounter with hotel stays. One person in particular, Ivan, was pleasant, patient and above all able to assist us in getting a room for the second night when there was nothing available anywhere else. The whole hotel was very clean, the room was wonderful, and the free laundry facility was a nice surprise. Thank You for a wonderful stay. July 19, 2013
Rated 5.0 out of 5.0 by Great stay I really love this hotel. The rooms are nice. If you chose to cook, you can. On my stay last month I cooked bacon and eggs. Which is a first for me, because I never cook when I'm away. If you're in Reading I suggest this hotel. I've stayed in quite a few here and this is my favorite. July 17, 2013
Rated 4.0 out of 5.0 by Friendly faces and attractive rooms I was pleasantly surprised when we arrived for our stay here! I have never stayed at a Candlewood Suites and had a great first experience! The rooms were great (beds were a little small)! The staff was very friendly and helpful too! June 15, 2013
Rated 2.0 out of 5.0 by Concerned with Front Desk Front Desk seems to loose on file credit information. Have to complete credit application multiple times. Where does this paperwork go/ or should I say not go? April 28, 2013
Rated 3.0 out of 5.0 by Good service I was happy with everything except I had no hot water for my four day stay. The staff was wonderful. The rooms were clean and comfortable and the the location was convenient. April 22, 2013
Rated 4.0 out of 5.0 by Short Stay - So, So The idea of a suite is fine for longer stays. Specifically the amenities. For longer stays, one can stock the refrig and enjoy a meal in their room. Myself, typically a short stay, the room was very spacious and comfortable, but offered nothing in the way of an icluded/adjacent resteraunt or bar. April 22, 2013
Rated 5.0 out of 5.0 by Comfortable and Convenient 5 minutes from my venue. Enjoyed my stay and would have extended my stay if room was available. April 14, 2013
Rated 5.0 out of 5.0 by Good service Have always gotten good service and the staff is always friendly April 4, 2013
Rated 4.0 out of 5.0 by Spacious rooms Like the large rooms and the maid service once a week April 1, 2013
Rated 3.0 out of 5.0 by no platinum upgrade I have stayed at this property 3 times and every time I check in and request my comp platinum upgrade to 1 bdr, they tell me that they "may have one tomorrow". This has happened every stay here. After driving long distances and unpacking I am in no mood to change rooms next day and they have never asked if I am still interested in the 1 bdr. They always have my platinum request in the original reservation. I know that upgrades are based on availability but they were far from full last visit and previous ones as well. This is the only location where I seem to have this problem by the way. March 15, 2013
Rated 5.0 out of 5.0 by The place to stay if going to Reading pa and vacinity! A nice clean hotel, nobody bothers you, great kitchen area, and full size refridg. Parking is great, can even park in the garage under the hotel free of charge. easy access to highways. Staff is always great and helpful. Staff always fills my request of room type and area. If a problem they quickly respond. January 8, 2013
Rated 3.0 out of 5.0 by Nice rooms but bad internet The room was very comfortable and had plenty of space and there was a nice sized desk in the room where I was able to set up my laptop. There was a small kitchen complete with a dishwasher, stove, fridge and microwave. The hotel is in a nice part of town and seemed very reasonably priced. The bathroom however was nothing special and the counters in the bathroom were very small, there was not much room on either side of the sink. The deal breaker though was the internet which was not working at all. We asked the front desk to reboot the internet twice and when that didn't work we went to the front desk and got an ethernet cable. The internet still didn't work and since we were there on business we had to check out and move to a different hotel. October 16, 2012
Rated 5.0 out of 5.0 by Great Staff and Accomodations You are to be congratulated for a professional job. Your customer service is impecable. October 12, 2012