Rated 4.7 out of 5 by 12
Rated 5.0 out of 5.0 by bell96 Excellent stay - very comfortable
Very nice pet-friendly hotel. Room was exceptionally clear and bed was so comfortable. The staff was very friendly and helpful. Will be staying there again.
April 17, 2013
Rated 5.0 out of 5.0 by Running62 Seriouly Busy - Unexpected Service
AGAIN, this team came through when I through a few curve balls.
Chris came through like a champ and balanced a change of requests that where unexpected and at the last moment (Thank you CHRIS). This group of motivated employees make it a complete pleasure to stay here at all times!!!
March 31, 2013
Rated 3.0 out of 5.0 by frequent1234 Stay often - often something wrong
It's mostly a perfectly adequate hotel, certainly the best Candlewood among an assortment of them in the Richmond area. However, even the best has issues. THis time, it was a greasy skillet and a crusty spatula mixed in with the clean utensils in the kitchen. I just washed them and used them. On the whole, though, it's a decent studio run by an enthusiastic staff, in a pleasant tree-lined area hidden from the noisy airport area. Grateful for an upgrade to a 2-bed room by a clerk who recognized a Priority Club member.
March 6, 2013
Rated 5.0 out of 5.0 by Tons Comfortable and Clean
Always clean. Good towels. Excellent desk setup. Very adequate kitchen utilities. Cost effective.
March 5, 2013
Rated 5.0 out of 5.0 by CROWS Clean and very convenient with mini kitchen.
We found our suite to be very clean and well supplied with what we needed. We only stayed one night on both our visits, but enjoyed both stays. Would definitely stay again, our best overnight stay for any hotel.
January 26, 2013
Rated 5.0 out of 5.0 by womanonbusiness Great-every time
Hotel is always clean. Traveling as a single woman, I always feel safe at this hotel.
January 21, 2013
Rated 4.0 out of 5.0 by SarahLR great location and staff
It is convenient to get to from the highway and to find restaurants and shopping. The staff is always helpful and friendly. We have stayed there several times now and have enjoyed our stays.
January 9, 2013
Rated 4.0 out of 5.0 by 88carfan Nice
My wife loved the bed! Only issue I find at this hotel as I have stayed here a few times is the parking situation. Very limited parking in the front which is fine but when checking in you can never find a spot out front unless you park in one of the many hadicapped spots. Parking in the back for chekin is fine if you didn't need a key to get in the door. You need to have 3-4 checkin spots up front to not inconveinience those checking in. I subtracted a star for the parking.
January 3, 2013