Rated 4.5 out of 5 by 84
Rated 5.0 out of 5.0 by Running62 Meeting Expectations are tough at times
With today's stresses in the business world and little time to second guess where you should stay while traveling. This location exceeds the expectations during a very busy schedule and puts the customers (all) priorities on the top of their list.
Again, thank you Candlewood Suites, Richmond Airport.
Your the "BEST" in the market place!!!!
October 27, 2014
Rated 5.0 out of 5.0 by CharlottesvilleResident Great place
This hotel was excellent. We were pleasantly surprised by the free hotel parking and shuttle, even when departing at 445am and returning at midnight. Front desk staff and shuttle drivers were extremely friendly and helpful.
October 22, 2014
Rated 5.0 out of 5.0 by TravellerWorldWide Thank you!
Friendly staff and excellent amenities. This was a 1 night stay for our family. The rooms, beds and suites are great. Thank you.
October 15, 2014
Rated 3.0 out of 5.0 by MamaWag Looks great from the outside - however...
Upon entering this property the overwhelming smell of mold/mildew/musty odors is enough to knock you over - the rooms are adequate sized, however, it too smelled of old spoiled cooking oil and burned popcorn - the floral deoderizing spray didn't mask anything it just added to the array of bad odors.
October 14, 2014
Rated 5.0 out of 5.0 by vicki101 location
close to airport and the city without being in the city
October 8, 2014
Rated 5.0 out of 5.0 Consistently wonderful service
My husband and I have been staying at the Richmond Airport Candlewood Suites nearly once monthly for the past four years and are always delighted with the incredible, outstanding service we receive. We are soon moving down to Virginia and are so sorry to see an end to our relationship with Candlewood; however, we recommend this Candlewood as often as we can. Candlewood has consistently given us a home away from home and treated us--and our families--with respect and friendly, caring professionalism.
On those rare occasions when we called too late to get a room and we had to stay elsewhere, the difference in service, amenities, and cleanliness was obvious and disappointing.
We thank the entire team for the past four years.
October 7, 2014
Rated 5.0 out of 5.0 by keg73 Covienent, and pet friendly
Pet friendly is a great feature- -several dog owners were staying here--all pets very well behaved (the owners as well.)
October 7, 2014
Rated 5.0 out of 5.0 by gwstlouis Great Hotel
Had no issues at this hotel, it sits in a private spot off to itself in the woods, has easy access to shopping, airport and dining.
October 5, 2014