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Rated 4.5 out of 5 by 76 reviewers.
Rated 4.0 out of 5.0 by Overall good, improving small issues would make it GREAT -- Pros: - great staff - Deneisha, Brian, Nathan, Louis, Kent, Melissa - you're great! - nice laundry / towel service - great housecleaning - responsive front desk - super pet friendly (as long as your pet is friendly!) Cons: - Candlewood Cupboard - overpriced, pre-packaged, processed food - how about some organic fruits / veggies at market pricing? - Internet - still never better than dial-up / the public library -- :| - Elevator - can't be changed, but it's really obnoxiously slow - new software? - Cameras in the hallways would help men acting like children late at night Nice place, fantastic staff! September 20, 2014
Rated 5.0 out of 5.0 by Great place to stay Stayed at the Candlewood Suites (Airport) for a week while we were having work done on our house. We were very impressed with how clean the facility and room was. The staff was great. Always asking if there was anything they could do for us. We had never stayed at Candlewood Suite so we went by to check out the facility. The clerk at the front desk took time to show us different room layouts so we could decide which type of room we wanted. We enjoyed our stay and would use Candlewood Suites again. September 17, 2014
Rated 5.0 out of 5.0 by Solid as a ROCK Team Candlewood Suite brings it again!!! While what appeared to be a full house with lots of moving parts they gave us a very solid stay. Room location was great (316). Thank you Chris and Brian. September 16, 2014
Rated 5.0 out of 5.0 by Candlewood at Richmond Airport Met My Expectations The property was attractive and well=kept. The people were friendly, courteous and professional. The room was clean and comfortable. September 11, 2014
Rated 3.0 out of 5.0 by Comfortable w/ minor issues Bed comfortable, good size refrigerator, bathroom fine except fan did not work. Coffee pot did not work but good coffee was available near lobby so worked out ok! Late night front desk personnel wasn't very friendly! The wifi password was difficult issue! September 10, 2014
Rated 4.0 out of 5.0 by Very Friendly Staff The bed was extremely comfortable but the air conditioning was terrible. The temperature as well as the noise it put out!! Both not so good. The hallway smelled so bad - we had to put a rolled up towel in the doorway crack so the smell didn't seep in. Your staff ( front desk) were very friendly and polite! September 10, 2014
Rated 5.0 out of 5.0 by All around a great stay Very comfortable beds, extremely helpful staff. Clean as a whistle and no "unusual" smells. Elevator was a little slow but then I'm retired and not in a big hurry. September 10, 2014
Rated 5.0 out of 5.0 by Great service, comfortable stay. We enjoyed a clean, comfortable room and the staff was friendly and professional. We will stay at Candlewood Suites in the future. September 1, 2014
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