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Rated 4.5 out of 5 by 89 reviewers.
Rated 4.0 out of 5.0 by Nice accomadations We had a small but clean and comfortable room. Very quiet and convenient to everything. November 20, 2014
Rated 5.0 out of 5.0 by Richmond Airport Location I love their sheets. They were so soft. The customer service rep were very nice and helpful. My room was clean. I will definitely stay here again. November 3, 2014
Rated 5.0 out of 5.0 by great hotel very nice and quiet hotel friendly staff and good location October 29, 2014
Rated 4.0 out of 5.0 by Excellent in Everyway, Except Internet First the Bad: The internet is the only reason I cannot give this location five starts. Internet access is slow, sometimes unbearably so. Randomly connections are lost and have to be reconnected. This is not a big deal for a night or two stay, but as an extended stay property it is vital. As a business traveler, this is a "must have" not a "nice to have" and is core for this property to attract more business travelers. The "cupboard" is an area of snacks for purchase at a rate that is higher than a grocery, but that is to be expected considering the low volume and to cover cost. I am comfortable with the pricing, but the selection leaves room for improvement; if the options rotated occasionally that would allow a greater long term selection without more shelf space. Parking often gets tight in the evening. The Good: The staff is unbelievably great. In 15 years of a traveling for work, I have never encountered a collection of people as wonderful. They routinely go out their way, are ridiculously pleasant, professional, and helpful. Housekeeping does a good job cleaning the rooms and the common areas are kept clean as well. The location is great: nearly walking distance to the airport, though the early-to-late shuttle service makes that unnecessary. The hotel has easy access to highway and has many dining and shopping options nearby. The bed is comfortable, the water pressure is good, the hot water never runs out, and the HVAC works perfectly. Overall, the property is excellent for the price point. October 28, 2014
Rated 5.0 out of 5.0 by Nice hotel Hotel way exceeded expectations staff very friendly and courteous would personally like to thank Melissa and Nathan for your assistance Keep up the great customer service! October 27, 2014
Rated 5.0 out of 5.0 by Meeting Expectations are tough at times With today's stresses in the business world and little time to second guess where you should stay while traveling. This location exceeds the expectations during a very busy schedule and puts the customers (all) priorities on the top of their list. Again, thank you Candlewood Suites, Richmond Airport. Your the "BEST" in the market place!!!! October 27, 2014
Rated 5.0 out of 5.0 by Great place This hotel was excellent. We were pleasantly surprised by the free hotel parking and shuttle, even when departing at 445am and returning at midnight. Front desk staff and shuttle drivers were extremely friendly and helpful. October 22, 2014
Rated 5.0 out of 5.0 by Thank you! Friendly staff and excellent amenities. This was a 1 night stay for our family. The rooms, beds and suites are great. Thank you. October 15, 2014
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