Rated 4.5 out of 5 by 82
Rated 5.0 out of 5.0 by TravellerWorldWide Thank you!
Friendly staff and excellent amenities. This was a 1 night stay for our family. The rooms, beds and suites are great. Thank you.
October 15, 2014
Rated 3.0 out of 5.0 by MamaWag Looks great from the outside - however...
Upon entering this property the overwhelming smell of mold/mildew/musty odors is enough to knock you over - the rooms are adequate sized, however, it too smelled of old spoiled cooking oil and burned popcorn - the floral deoderizing spray didn't mask anything it just added to the array of bad odors.
October 14, 2014
Rated 5.0 out of 5.0 by vicki101 location
close to airport and the city without being in the city
October 8, 2014
Rated 5.0 out of 5.0 Consistently wonderful service
My husband and I have been staying at the Richmond Airport Candlewood Suites nearly once monthly for the past four years and are always delighted with the incredible, outstanding service we receive. We are soon moving down to Virginia and are so sorry to see an end to our relationship with Candlewood; however, we recommend this Candlewood as often as we can. Candlewood has consistently given us a home away from home and treated us--and our families--with respect and friendly, caring professionalism.
On those rare occasions when we called too late to get a room and we had to stay elsewhere, the difference in service, amenities, and cleanliness was obvious and disappointing.
We thank the entire team for the past four years.
October 7, 2014
Rated 5.0 out of 5.0 by keg73 Covienent, and pet friendly
Pet friendly is a great feature- -several dog owners were staying here--all pets very well behaved (the owners as well.)
October 7, 2014
Rated 5.0 out of 5.0 by gwstlouis Great Hotel
Had no issues at this hotel, it sits in a private spot off to itself in the woods, has easy access to shopping, airport and dining.
October 5, 2014
Rated 4.0 out of 5.0 by sunship Overall good, improving small issues would make it GREAT --
- great staff - Deneisha, Brian, Nathan, Louis, Kent, Melissa - you're great!
- nice laundry / towel service
- great housecleaning
- responsive front desk
- super pet friendly (as long as your pet is friendly!)
- Candlewood Cupboard - overpriced, pre-packaged, processed food - how about some organic fruits / veggies at market pricing?
- Internet - still never better than dial-up / the public library -- :|
- Elevator - can't be changed, but it's really obnoxiously slow - new software?
- Cameras in the hallways would help men acting like children late at night
Nice place, fantastic staff!
September 20, 2014
Rated 5.0 out of 5.0 by JC93 Great place to stay
Stayed at the Candlewood Suites (Airport) for a week while we were having work done on our house. We were very impressed with how clean the facility and room was. The staff was great. Always asking if there was anything they could do for us. We had never stayed at Candlewood Suite so we went by to check out the facility. The clerk at the front desk took time to show us different room layouts so we could decide which type of room we wanted. We enjoyed our stay and would use Candlewood Suites again.
September 17, 2014