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Rated 4.5 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by Great service The staff went out of their way to meet our needs; very helpful, friendly, and always polite. The room was very nice. Enjoyed the wifi service, satellite TV service with a wide variety of channels. Having a mini kitchen was very nice. The bed, including linens and pillows were very comfortable-had no trouble sleeping. The only piece of furniture that was uncomfortable was the sleeper sofa. We did not use the sleeper part of it, but the sofa itself was small and uncomfortable. December 6, 2014
Rated 5.0 out of 5.0 by Comfortable and Friendly The staff are friendly and rooms are comfortable and clean. I recommend you become a IHG member so you can take advantage of the late check out. Wonderful perk for members and I have visited Candlewood Suites in other states they always deliver. December 3, 2014
Rated 5.0 out of 5.0 by Excellent service, nice rooms and comfortable bed I liked the granite tops in the kitchen area with the full size refrigerator and how up to date the bathroom was as well. The staff was very efficient, pleasant and made us feel very comfortable. Having the free washer/dryer was such a bonus for us as well. Will definitely come back whenever we are in the area again. December 2, 2014
Rated 5.0 out of 5.0 by Excellent Choice! Impeccable service! Very Cozy and Clean! This was such a great experience. You couldn't ask for a better staff. Everyone was very professional, courteous, and friendly. The rooms are very spacious, quiet and clean. It was my boyfriend birthday. All he kept talking about is how comfortable the beds were. How crisp and white the sheets were. Having a corner suite topped it off. I was able to cook him dinner in the very spacious and clean kitchen! Thank you Candlewood Suites For the World class service and breath Taking stay! My boyfriend's birthday was a huge success because of you! December 1, 2014
Rated 5.0 out of 5.0 by Always nice My wife and I have stayed at the Richmond Airport Candlewood many times and always have great service from the pleasant staff and a predictably nice stay. December 1, 2014
Rated 2.0 out of 5.0 by not so good Had some problems. 1. The maintenance staff was using the only computer to play pool on when i wanted to print my boarding pass. He told me to wait! 2. Laundry was so busy i could not get mine in. 3. People waiting on laundry sitting on gym machines so i could not use them. 4. They could not print my bill. Said she would email me it. Did not. I called back and they said there email does not always work!!! November 24, 2014
Rated 4.0 out of 5.0 by Nice accomadations We had a small but clean and comfortable room. Very quiet and convenient to everything. November 20, 2014
Rated 5.0 out of 5.0 by Richmond Airport Location I love their sheets. They were so soft. The customer service rep were very nice and helpful. My room was clean. I will definitely stay here again. November 3, 2014
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