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Rated 3.8 out of 5 by 26 reviewers.
Rated 4.0 out of 5.0 by Nice People / Good Price The kitchen in my suite was very convenient as I grow tired of eating out and there are not a lot of restaurants in this area. The front desk personnel were very nice in directing me to grocery stores. The carpet in my room had big stains and it needed to be cleaned or changed. There was only one chair in the room and it was a dining room type chair that was dirty and stained. There was no desk chair and no easy chair or recliner like I have seen at other Candlewood Suites. I had to work several hours on the internet and the one chair I had was very uncomfortable and the seat was so dirty and stained that I put a towel on the chair before I would sit on it., July 4, 2014
Rated 1.0 out of 5.0 by Bad Service I checked in at 11 and the guy at the front desk gave me a hard time with check in. Couldn't find me so made me get out the confirmation number. didn't acknowledge platinum status or anything. June 26, 2014
Rated 4.0 out of 5.0 by Very good stay at hotel Really enjoyed my 3 week stay, very friendly and helpful staff. June 25, 2014
Rated 5.0 out of 5.0 by Richmond South Candlewood Suites OUTSTANDING facility...great staff...and pet friendly!!! June 24, 2014
Rated 1.0 out of 5.0 by Hotel located away from the City traffic noise. Party in the room above allowed to go on all night before staff did anything about it. Complained to front desk several times to no avail. We saw several people leaving in the night. So we were not the only customers effected. June 19, 2014
Rated 5.0 out of 5.0 by Great accomodations... great price Highly satisfied.. would definitely stay again and recommend. June 12, 2014
Rated 5.0 out of 5.0 by Quiet Excellent accomodations. Quiet room. Comfortable bed. Could bring my dog. June 5, 2014
Rated 2.0 out of 5.0 by Checked out early Unfortunately, we checked out after one of the two nights we booked. Evidently, only non-smokers follow the "no smoking" policy. Our room smelled heavily of cigarette smoke which bothered my wife's allergies and asthma. There were nicotine stains on the edge of the sink. The bathtub would not drain well, so water was ankle-deep in the tub while showering and the hair dryer didn't work properly. The suite style room would have been great if the problems we encountered hadn't made us so uncomfortable. March 1, 2014
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