Rated 3.9 out of 5 by 17
Rated 5.0 out of 5.0 by TwoThirtyTipsDCom Great Customer Service!
Psychic Angel -the Front Desk Agent was funny, professional and had a wonderful CAN DO attitude!
Keep up the great work'
October 11, 2013
Rated 5.0 out of 5.0 by walt1024 My stay at Richmond-South
I've stayed here many, many times before. I was glad to see the same friendly faces greeting me. The location is convenient as well as an easy access to interstate 95. It sits just south of the James River which put you close to the Shockhoe Bottom. It is heart of the night life for Richmond and some very interesting restaurants in the city. I would recommend anyone who plans on visiting Richmond to say here.
October 7, 2013
Rated 1.0 out of 5.0 by Jersey31 Disappointed
I cannot believe the condition of th room that I was given.
The carpets stunk and the desk chair was ripped.
The non-smoking room reeked of smoke. There was no way of controlling the HVAC (The thermostat did not work). I asked for another room and was told that there were other vacant rooms, but that they were all in the same condition. I was given a free night stay with a bunch of apologies from the staff. I would not recommend this hotel.
September 9, 2013
Rated 1.0 out of 5.0 by variety2 Poor Stay
The place has gone down hill in a year. The lobby walls are dirty.
The staff look very unprofessional. The laundry room has broken, dirty and rusty washers and dryers. The outside area was dirty and not cleaned daily. Tubs had hair in them. Had to buy spray to mask the smell in room.
September 6, 2013
Rated 5.0 out of 5.0 by deberd We keekp staying at Candlewood!!!
This is the 3rd Candlewood we have stayed at and I would recommend them -(in fact I do) to anyone.
From staff being friendly to having a frig and kitchen supplies to keep from all meals being at restaurants. They are who we will stay with.
And most of all the are pet friendly, your boy goes everywhere with us!!!!!!
August 22, 2013
Rated 2.0 out of 5.0 by JT105 Candlewood Disappointment
Bath tub broken - only the shower worked. TV remote did not work. AC was very loud. Room cleanliness was less than expected based on prior Candlewood Suites stays. Will not stay at this location again. Will look for another IHG in the Richmond Area.
July 29, 2013
Rated 5.0 out of 5.0 by Straffe Great Hotel
Great price, comfortable, friendly, and they have a gas grill with utensils that is free to use.
May 26, 2013
Rated 5.0 out of 5.0 by walt1024 My home away from home.
I've been staying here for three years now. That in it self should tell you how wonderful I think the Candlewood treats me. Angel, Nivia and Dave are like second family to me.
May 16, 2013