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Rated 3.9 out of 5 by 50 reviewers.
Rated 5.0 out of 5.0 by Excellent Hoteel I'L CONTIUNE TO STAY AT Candle wood every month on my trips to Richmond VA October 23, 2014
Rated 5.0 out of 5.0 by Quiet respite during hectic travel week I was thrilled with the kind and accommodating staff, the room, and particularly the kitchen and complimentary laundry facilities. I had a wonderfully comfortable evening. I would make just one suggestion to add a "comfy chair" or small sofa for relaxing - there was a good desk chair and a straight chair, but not one conducive for lounging/reading. Plenty of room for it. Had a great time and will definitely stay again. October 22, 2014
Rated 4.0 out of 5.0 by Great staff, but that is about it The staff is excellent very friendly and fun. The property needs a complete clean and remondel. I was told that I received a 'suite' but it seemed just like a standard room that I would get at other properties. October 14, 2014
Rated 5.0 out of 5.0 by Good location, right nest door to holiday inn for 1/2 price My only complaint is the electrical outlets located on the bedside end-table lamps do not fit conventional phone chargers. This is the same in all IHG hotels I've stayed at. October 9, 2014
Rated 4.0 out of 5.0 by nice hotel, but only made for two people per room Celebrated my birthday in Richmond, Va. I booked Candlewood because I wanted a full kitchen in room. I didn't realize their hotel had rooms for two people only, no living room, and do not provide roll-out cots. Two of us had to sleep on floor, and then they charged me for room (which was fine) plus separate charge of $20. I asked staff about extra charge on my card, and he could not give me an answer because it was done by another staff member. I paid cash for cupboard items the night I checked in, so why charge me without informing me . I should of left after seeing how small room was, and that it had no living room area. October 9, 2014
Rated 3.0 out of 5.0 by Dirty room and torn chair I would not give a good review of this hotel. Although the staff was friendly and knowledgeable, the hotel itself needs some help. The kitchen sink had dirt in it, so I washed it because it grossed me out. There was a club type of chair in the corner that had something that looked like someone took a bit out of the front of the arm. I know it is a dog friendly hotel, which is great, but if something is damaged it should be replaced if not repaired. Any sorts of things can be growing in that chair. The room itself was freezing cold in there that we turned off the air conditioner for a while just to let the room warm up. I will not be staying again, nor will I stay in any f the same name again. Kinda gross to be sleeping in a dirty room. I did not complain as we arrived late after driving all day. I would have if it was earlier and I wasn't so tired. September 11, 2014
Rated 5.0 out of 5.0 by I normally don't review hotels In this case I'm making an exception, as the staff at this hotel are top notch. They did everything with in their power to make my week stay as comfortable as possible. I will stay here whenever I'm in Richmond. They love dogs too! September 10, 2014
Rated 5.0 out of 5.0 by the pillow and the bed was great this was great for what we wanted in a stay . It was close to the race track September 10, 2014
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