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Rated 4.0 out of 5 by 18 reviewers.
Rated 5.0 out of 5.0 by Great Place The assistant manager (Angel was Great!! The entire staff was Hospitible and curtious But Angel deserves a raise!!! I stay at Candlewoods all over the country, and This was one of the best by far!!!! December 23, 2013
Rated 5.0 out of 5.0 by Great Customer Service! Psychic Angel -the Front Desk Agent was funny, professional and had a wonderful CAN DO attitude! Keep up the great work' October 11, 2013
Rated 5.0 out of 5.0 by My stay at Richmond-South I've stayed here many, many times before. I was glad to see the same friendly faces greeting me. The location is convenient as well as an easy access to interstate 95. It sits just south of the James River which put you close to the Shockhoe Bottom. It is heart of the night life for Richmond and some very interesting restaurants in the city. I would recommend anyone who plans on visiting Richmond to say here. October 7, 2013
Rated 1.0 out of 5.0 by Disappointed I cannot believe the condition of th room that I was given. The carpets stunk and the desk chair was ripped. The non-smoking room reeked of smoke. There was no way of controlling the HVAC (The thermostat did not work). I asked for another room and was told that there were other vacant rooms, but that they were all in the same condition. I was given a free night stay with a bunch of apologies from the staff. I would not recommend this hotel. September 9, 2013
Rated 1.0 out of 5.0 by Poor Stay The place has gone down hill in a year. The lobby walls are dirty. The staff look very unprofessional. The laundry room has broken, dirty and rusty washers and dryers. The outside area was dirty and not cleaned daily. Tubs had hair in them. Had to buy spray to mask the smell in room. September 6, 2013
Rated 5.0 out of 5.0 by We keekp staying at Candlewood!!! This is the 3rd Candlewood we have stayed at and I would recommend them -(in fact I do) to anyone. From staff being friendly to having a frig and kitchen supplies to keep from all meals being at restaurants. They are who we will stay with. And most of all the are pet friendly, your boy goes everywhere with us!!!!!! August 22, 2013
Rated 2.0 out of 5.0 by Candlewood Disappointment Bath tub broken - only the shower worked. TV remote did not work. AC was very loud. Room cleanliness was less than expected based on prior Candlewood Suites stays. Will not stay at this location again. Will look for another IHG in the Richmond Area. July 29, 2013
Rated 5.0 out of 5.0 by Great Hotel Great price, comfortable, friendly, and they have a gas grill with utensils that is free to use. May 26, 2013
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