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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    71%
    Recommend This Property

    Overall Experience

    3.9

    based on 61 reviews
    71%
    Recommend This Property

    Ratings Breakdown

    61reviews

    • 5 Stars
      30
    • 4 Stars
      14
    • 3 Stars
      5
    • 2 Stars
      6
    • 1 Stars
      6

    ABSOULUTELY CLEAN AND EVERYONE IS WONDERFUL

    By

    January 26, 2015

    club

    Each time i stay at candle wood in Richmond South, my stay is absolutely comfortable and wonderful. I am a clean and neat freak so what i see at this hotel is right up my alley. I mean everything from entering the parking lot to the front desk down the halls to my room is a great experience. I will continue to stay there as long as they keep up the excellent work. I just loveeee staying there it makes me feel like i am a home away from home. They have everything you need and more.

    Thanks for your wonderful hospitality and and a wonderful experience.

    Posted byHotelStaff
    January 28, 2015
    On behalf of the entire staff, thank you so much for your kind words!! We love having you here with us too. We look forward to seeing you again the next time you are in town.
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    Stop over on our way to northern MD

    By

    January 09, 2015

    club

    Chose this facility because it was approximately halfway on our journey north and pet friendly. Turns out the location is in nowheresville, i.e., no amenities close by, unless one considers an "Irish" fast food outlet a place to get dinner after a 5 hr drive. Staff was very pleasant and helpful but the room was stinky from unknown food odors, carpet was filthy and the kitchen and bathroom floors were STICKY to walk on and also FILTHY.
    There is a sister facility nexy door which you might want to look into. On the way back we bypassed this place.

    Posted byHotelStaff
    January 11, 2015
    Thank you for your feedback regarding your most recent stay. I am truly sorry that we did not meet your expectations while staying with us. We would love the opportunity to talk to you personally about your experience at the hotel. Please reach out to the General Manager and they will be happy to assist you.
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    excellent staff

    By

    January 05, 2015

    club

    A1 hotel and staff, need a choice of pillows though

    Posted byHotelStaff
    January 11, 2015
    Thank you for staying with us during your stay in Richmond! We truly enjoyed having our Cape Cod residents here! We hope you stay with us again the next time you are in the area.
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    Great Service

    By

    December 26, 2014

    platinumelite

    Great experience, the room was very comfortable and the customer service was execellent

    Posted byHotelStaff
    December 29, 2014
    Thank you for taking the time to share your feedback about your most recent stay. I hope the next time you are in the Richmond area you will stay with us again. It was our pleasure to serve you!
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