Rated 3.8 out of 5 by 36
Rated 5.0 out of 5.0 by chpete Great for Business Travelers
It's like being in my old apartment. Everything works fine. Alarm clock was a little cryptic to use, but anyone with an advanced degree should be able to figure it out.
August 12, 2014
Rated 5.0 out of 5.0 by Crash4316 More excellent than expected.
I expected this hotel to be expensive. I was very surprised to find the quality that exceeded the price. The people that I ran into that worked there were all friendly and helpful. The room was very comfortable and spacious. The only issue I had was the noise from the traffic outside.
August 10, 2014
Rated 3.0 out of 5.0 by mikey1976 My Time
In the hole week I was there not once was the room cleaned. ...oh wait correction the room was cleaned on the day I checked out. ....maybe I think my experience would have been different had I paid full price instead of using my points. .. if it wasn't for Frank the Gentleman in the front desk helping me out I don't know what I would've done. Thank you Frank. :)
August 7, 2014
Rated 5.0 out of 5.0 by Hopson Candlewood Staff - You Rock!
At arrival we were a little dismayed at police and fire trucks in the parking lot, but soon found out this was not common practice. Our seven week stay at Candlewood was comfortable and pleasant. The staff were friendly and accomodating and were truly interested in our comfort. They even spoiled my dog, Budro, by offering him snacks at the front desk after walks. The motel is currently undergoing a remodel phase, so any minor problems that we encountered with the room will be corrected with the remodel. The suite was large and roomy. My only suggestion is for Candlewood as a whole should offer the choice of King Suites as well as ther standard Queen Suites. Thank you staff for making my business trip to Virginia a pleasant vacation time for my family.
August 6, 2014
Rated 5.0 out of 5.0 by The Nonna Great location, super service
This hotel is perfect for my drive up and down the east coast. Access to I-95 is easy and close, yet I did not hear traffic noise.
The hotel is clean AND permits larger dogs. Sadly most of the places I've stayed that permit larger dogs were not clean. I will definitely keep this on my list of places to stay.
The staff was capable but also very friendly. My stay was short but relaxing and nice.
August 4, 2014
Rated 1.0 out of 5.0 by Charles91 Terrible experience
Our stay at Candlewood suites was automatically a disaster. We began our stay with the staff barking nothing but the price at us when we asked if there were any rooms available. Though we were not pleased with the hotel, we figured it was not worth finding a new hotel seeing it was 2:15 am, and we had been driving for 16 hours. We were wrong. I was not given the military rate even though I gave the man at the desk my id, and neither on my way in or my way out was I given a chance to add this IHG stay to my rewards account. We arrived at our room, and our experience began to get worse. The bed we were given was extremely lumpy and uncomfortable, the sheets were very old, itchy, and spotted, and our comforter had a big hole in it with the insulation missing from the comforter. We both ended up laying on top of the sheets, and it took us both until 4:00am to get to sleep. Then, the fire alarm went off at 4:30am, and we were outside of the hotel for close to an hour. We ended up just leaving because this trip was enough of a disaster. We still ended up driving with no sleep, and shared our concerns withe the staff, who would not even appologize. I will not be staying here ever again.
July 27, 2014
Rated 5.0 out of 5.0 by dinkydan Great place to stay.
Just what you expect from Candlewood. Clean, quite suite at a reasonable rate.
July 24, 2014
Rated 3.0 out of 5.0 by Vanillabean Hotel
The clerk had a great attitude, but I did not like the fact that you had to wait in the lobby until he opened the door. You never know if some has a disability where they cannot stand long, plus they did not have seats to sit in. Once I asked why, as I was checking he told me it was because the hotel had been robbed. Not so comfortable after that , but I tired since he insured me that's why they have the key entrance. Also room was okay, but I have seen better. The bed was a little wore out and the ceiling in bathroom was pasted in the ceiling like they had to fix it. That was very tacky looking and the remote had tape on it. I stay a lot at this brand not so happy with this stay, I checkout that night, very uncomfortable and could not sleep, due to the fact about the robbery situation. Really feel like I waist my points on a visit
July 23, 2014