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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    75%
    Recommend This Property

    Overall Experience

    4.0

    based on 76 reviews
    75%
    Recommend This Property

    Ratings Breakdown

    76reviews

    • 5 Stars
      37
    • 4 Stars
      20
    • 3 Stars
      5
    • 2 Stars
      7
    • 1 Stars
      7

    Suprise

    By

    June 29, 2015

    It was pleasant surprise to stay at this suite. The room was large and accommodating.

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    Great Staff

    By

    June 25, 2015

    Front desk rep was very pleasant with check in and also check up. I experienced a small issue the Front desk rep apologize. About an hour after my check out the front desk rep called me to extend his sincere apology again and spoke with his manager about my incident. I was very please with the way he tactfully handle my situation to ensure I had a great stay. Good Service will be given at this location.

    Posted byHotelStaff
    June 29, 2015
    Thank you for taking the time to complete an online review about your most recent stay with our hotel. It was our pleasure to serve you! We hope you come back and see us the next time you are in the Richmond area!
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    Comfortable Bed and friendly service

    By

    June 17, 2015

    club

    This was our first stay at a Candlewood Suites Property. We were originally on the 2nd floor which was good, but the hallway smelled smokey, so my wife asked for a change. We were put on the first floor which smelled clean - both rooms smelled clean. Both rooms were cold, but we changed to a warmer setting and that was good.

    We were quite tired and slept through most of our stay.

    Posted byHotelStaff
    June 23, 2015
    Thank you for taking the time to complete a review about your most recent stay. We apologize for the initial inconvenience you experienced, however, we are glad that we were able to accommodate you. It was our pleasure to serve you! We hope you stay with us again the next time you are in the Richmond area.
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    GREAT STAY

    By

    June 08, 2015

    club

    I HAVE STAYED AT CANDLEWOOD IN RICHMONE, VA AND IN MANASSES, VA AND BOTH WERE EXCELENT AND WOULD RECOMMEND ANYONE TO STAY THERE. VERY COMFORTABLE, CLEAN AND A GREAT FRIENDLY STAFF

    Posted byHotelStaff
    June 12, 2015
    Thank you for taking the time to write a review about your most recent stay. We are so glad that you had a GREAT STAY! It was our pleasure to serve you! We look forward to having you back the next time you are in Richmond.
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