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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    73%
    Recommend This Property

    Overall Experience

    3.9

    based on 70 reviews
    73%
    Recommend This Property

    Ratings Breakdown

    70reviews

    • 5 Stars
      32
    • 4 Stars
      19
    • 3 Stars
      5
    • 2 Stars
      7
    • 1 Stars
      7

    Dogs permitted

    By

    May 27, 2015

    club

    the hotel is of fair-average quality. It is off I-95 in a circuitous route on the GPS through a"shady" type industrial area.
    Hotel front desk person said my husband was "strange" after I followed him in to check-in. We had just driven from NYC and it was late and we were tired. They only reason we chose this hotel is that it is pet-friendly with a $25.00 charge per night.

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    comfortable bed and great to do wash

    By

    May 17, 2015

    platinumelite

    My stay at candlewood was good and was able to do was easily .the staff was courteous but could have been friendlier. the room was clean but not comfortable, had queen bed and not offered any suite upgrades and doesn't have any king beds

    Posted byHotelStaff
    May 21, 2015
    Thank you for taking the time to write a review about your most recent stay at our hotel. We will use your comments regarding our staff as a training opportunity for our Guest Services agents. At this time our hotel does not offer a room with a King sized bed. However, we hope that you will choose us again the next time you are in the Richmond area.
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    Mothers Day Visit

    By

    May 14, 2015

    I enjoyed the hotel very spacious. Was caught off guard about the housekeeping and that you have to take your dirty laundry towels to the front desk to get clean ones due to its a extended stay hotel and housekeeping is only once a week. But, our room was nice and its the only complaint I have.

    Posted byHotelStaff
    May 21, 2015
    Thank you for taking the time to write a review about our hotel. We are so happy that you had an enjoyable Mother's Day visit. We hope that you choose us for your lodging needs the next time you are in the Richmond area.
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    Overall good experience

    By

    May 10, 2015

    Hotel staff was friendly. Construction/Renovation of property led to noisy early mornings but overall the hotel was clean with comfortable/dark room.

    Posted byHotelStaff
    May 21, 2015
    Thank you for taking the time to write a review about your most recent stay at our hotel. We plan for our renovation project to be complete by December 5, 2015. We hope that you will choose our hotel again the next time you are in the Richmond area so that you can see our new look!
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